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Junior Suite, Terrace, Sea View (2 adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Room, Terrace (1 adult)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Junior Suite, Terrace (2 adults + 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Room, Terrace (2 Adults)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Terrace, Sea View (3 adults)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite (3 adults + 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at H10 Porto Poniente. During your stay, you're just a quick walk from Llevant Beach. Free WiFi in public areas, 2 outdoor pools and a full-service spa are available.

  • Free WiFi
  • Enjoy a poolside location while dining at ROOFTOP MAREA ALTA
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and 2 outdoor pools
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests speak favourably about the breakfast and the location
  • Within a 10-minute walk of Llevant Beach and Balcony of the Mediterranean

H10 Porto Poniente ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for H10 Porto Poniente

Everyone (3) Couples (1)
5 out of 5

Posted by on 12 May 2023

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Comment from Hotel Management

2 Jun 2023 by La Dirección

Dear Celia, Thank you for choosing us and for recommending us with your highest rating after your recent experience at H10 Porto Poniente.We look forward to welcoming you again soon.Best regards,

5 out of 5
On a été bien accueilli personnel de la réception super sympa merci a Moises . par contre un point négatif pour nous c’est que on a pris la demi-pension et les petits déjeuners ça va mais le dîner du soir la nourriture était pas bonne la aucune variété pas de goût la qualité de la nourriture médiocre et on avait réservé deux nuits la deuxième nuit on a pas été au restaurant d’ailleurs on a parlé avec leur resources humaines Madame Paula qui nous a bien accueilli qu’on a expliqué le problème et elle a dit qu’elle allait tout noter et faire le nécessaire sinon le reste rien à dire le spa bien et on a fait de massage qui était super bien au revoir la nourriture je pense en fait qu’elle est faite pour un type de clientèle pour cette hôtel car on a remarqué qu’il y a beaucoup d’anglais merci beaucoup

Posted by on 23 Mar 2023

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Comment from Hotel Management

24 Mar 2023 by La Dirección

Chère Teresa, nous vous remercions de nous avoir choisis et de nous avoir fait part de vos commentaires sur votre récent séjour parmi nous. Nous sommes désolés d'apprendre que vous n'avez pas apprécié notre buffet comme vous l'espériez. Comme Paula vous l'a dit, nous accueillons tous vos commentaires et ils sont très importants pour nous car ils nous aident à améliorer les services que nous offrons. Nous espérons avoir l'occasion de vous accueillir à nouveau bientôt.Cordialement,

5 out of 5
Lage, Kundenwünsche wurden erfüllt, Transfer zum Flughafen organisiert.

Posted by , from Wettingen on 16 Oct 2022

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Comment from Hotel Management

25 Oct 2022 by La Dirección

Thank you very much Isabella for choosing us and for recommending us through this platform with your 5* and your comments.We look forward to welcoming you again soon.Best regards

5 out of 5

Posted by on 18 Oct 2021

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5 out of 5

Posted by on 21 Aug 2021

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Renovations + Closures

The property is closed between 8 December and 6 February.

Property Features

H10 Porto Poniente offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. A children's pool, a fitness centre, and a rooftop terrace are also featured at the luxury H10 Porto Poniente. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Benidorm hotel.

  • 1 building
  • 174 guestrooms or units
  • 7 levels
  • Built in 2020
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

H10 Porto Poniente offers 174 air-conditioned accommodations with minibars and a safe. Smart televisions come with cable channels. Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Benidorm hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Air conditioning
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

ROOFTOP MAREA ALTA – This rooftop bar is located by the pool.

BAR MEDUSA – On-site lobby lounge. Open daily.

RESTAURANTE TORTUGA – On-site restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

The on-site spa has 3 treatment rooms, including rooms for couples. Services include massages.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

  • Guest education on local ecosystems and culture
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitisation practices of European Holiday Home Association (EHHA - Europe)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Programme (H10 Hotels)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 12 for children
  • Self-parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • H10 Puerto Poniente
  • H10 Porto Poniente Hotel
  • H10 Porto Poniente Benidorm
  • H10 Porto Poniente Hotel Benidorm

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Biosphere
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.