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4.4 out of 5

"They offer free shuttle from and to the airport. Once you are there the shuttle goes occasionally to the airport They have no logistic to get you a ta ... " More

By MJzurich on Tue 29 Jan 2013

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Superior Room, 2 Queen Beds, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
£82* Per night/room 13 May - 14 May

Junior Suite, 1 King Bed with Sofa bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Las Americas Casa de Playa's great beach location. During your stay, you'll be connected to the convention centre and just a quick walk from La Boquilla Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools. Built in 1996, this 4-star hotel has 250 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a furnished balcony in each room.

  • Air-conditioned rooms with furnished balconies, flat-screen TVs and minibars
  • Free WiFi
  • Free self-parking
  • For dining with a beachfront location, stop by Mesón de Don Cristóbal, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with body treatments, manicures and pedicures or massages at SPA Las Américas
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes 2 outdoor tennis courts, a fitness centre and a steam room
  • Guests have great things to say about the beach and the helpful staff
  • Steps from La Boquilla Beach and 12 minutes by car from Marbella Beach
  • Local-area shuttle service available for a fee

Las Americas Casa de Playa ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Las Americas Casa de Playa

Everyone (4) Couples (2) Family (1)
4 out of 5

No helpful stuff - slow service

They offer free shuttle from and to the airport. Once you are there the shuttle goes occasionally to the airport They have no logistic to get you a taxi when you go back to the airport. They make you belived they call for a taxi service but they don't. Once you check out noone cares and I almost lose my flight because I have to wait for a taxi an get it myself on the main avenue having about another 20 people around trying to get a taxi to go to the airport or to the city. The supervisor girl at the reception was rude when I complained about the minibar consume I didn't do She hunged up on me on the phone and when I reached to the reception she was even worst rude Seems like when you have a problem and need assistance no one cares to give you a hand Hotel's beach is confortable though to rest and have a nice and quiet stay. You better take the buffet for dinner because when you order from the menu takes very long!! 20 mins to bring you a water to your table after you order it and about an hour waiting for the main course Quality of the menu is not the best. Buffet ok Although me and my mom got food poisoned. And at the nursery we were told it "was a virus" No farmacy around to buy medicine. You better take some with you. Just in case. We ordered it over the phone and it took about an hour to get it. It was my third visit to this hotel and I could see less quality and not so good service as before. Although is one of the few hotels which private beach. if that is what you looking for I recommend it

Posted by on 29 Jan 2013

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5 out of 5

A GREAT ALL ROUND GETAWAY

It was our first trip to Cartagena;hopefully not our last as we'd love to go back to The Americas. Very friendly staff who even when busy gave impression of being relaxed and having time for you. Had we wanted to stay on site the whole time, there would have been plenty to do and we would like to make more use of the lovely swimming pool on another visit. Security in hotel was excellent and very reassuring.

Posted by on 19 Apr 2011

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3 out of 5
Chambre très bruyante Buffet de petit-déjeuner moyen

Posted by on 7 Aug 2019

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Comment from Hotel Management

8 Aug 2019 by General Management

Dear Anonymous, Thank you very much for your kind comments about the experience lived in the Hotel Las Américas Casa de Playa through Ebookers. Know honestly that we regret the disconformities caused, no doubt these will be taken into account in line with our process of continuous improvement. Remember that we will always be waiting for you at your home in Cartagena de Indias, because #LasAméricasIsMore

5 out of 5

Posted by on 5 Jun 2019

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Comment from Hotel Management

12 Jun 2019 by Gerencia General

Estimado Javier, Gracias por haber compartido su excelente calificación sobre la experiencia que vivida en el Hotel Las Américas Casa de Playa a través de Ebookers. Esperamos verle pronto en esta su casa en Cartagena de Indias, porque #LasAméricasEsMás.

5 out of 5

Eindeutig das Beste in Cartagena

Das gewünschte Zimmer hat meine hohe Anforderungen voll erfüllt. Die Location ist unschlagbar und dieser natürliche Vorteil ist von dem Management am besten ausgenutzt, sodass Hotel, Strand und Meer in voller Eintracht, das heisst Harmonie, leben...

Posted by , from Ticino on 24 Feb 2018

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Comment from Hotel Management

28 Mar 2018 by Hotel Las Américas

Es un placer para nosotros recibir a través de Expedia los detalles acerca de su experiencia en el hotel Las Américas Casa de Playa. Su calificación es nuestro mayor compromiso por seguir ofreciendo un servicio con calidad cinco estrellas. Para nosotros es un gran orgullo saber que nuestros huéspedes nos reconocen y comparten públicamente su satisfacción luego de visitarnos. Nuestras relajantes piscinas, confortables habitaciones y maravillosos restaurantes la esperan para seducirle a usted y su familia nuevamente en esta su casa.

5 out of 5

Das beste in cartagena

Komme seit Jahren und mir gefällt es immer mehr...

Posted by on 15 Feb 2018

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Comment from Hotel Management

28 Mar 2018 by Hotel Las Américas

Es un placer para nosotros recibir a través de Expedia los detalles acerca de su experiencia en el hotel Las Américas Casa de Playa. Su calificación es nuestro mayor compromiso por seguir ofreciendo un servicio con calidad cinco estrellas. Para nosotros es un gran orgullo saber que nuestros huéspedes nos reconocen y comparten públicamente su satisfacción luego de visitarnos. Nuestras relajantes piscinas, confortables habitaciones y maravillosos restaurantes la esperan para seducirle a usted y su familia nuevamente en esta su casa.

4 out of 5

Für Familien mit kleineren Kindern sehr geeignet

Ideal für Familien mit Kindern wegen zahlreicher Möglichkeiten, z.B. Mehrere Pools. Sauberer Strand und nach 22 Uhr ist kaum noch jemand in der großzügigen Anlage unterwegs. Die Restauration ist eher durchschnittlich und das Personal mitunter orientierungslos. Ansonsten sind die Mitarbeiter freundlich und hilfsbereit.

Posted by on 25 Mar 2016

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All-inclusive Details

All-inclusive room rates at Las Americas Casa de Playa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Las Americas Casa de Playa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Las Americas Casa de Playa offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, A beach bar, and A swim-up bar. Public spaces have free WiFi. There's an onsite business centre. Event space at this hotel measures 68416 square feet (6356 square metres) and includes conference centres. A kids' pool, a hot tub, and a fitness centre are also featured at the family-friendly Las Americas Casa de Playa. Free self parking is available. This 4-star Cartagena hotel is smoke free.

  • 250 guestrooms or units
  • 3 levels
  • 9 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 68416 sq ft of conference space
  • 6356 sq. m of conference space
  • Built in 1996
  • Bar on the beach
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cartagena (CTG-Rafael Nunez Intl.) (7.5 km / 4.7 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Las Americas Casa de Playa offers 250 forms of accommodation with minibars and a safe. Rooms open to furnished balconies. Beds feature premium bedding. 32-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Private balcony (furnished)
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Mesón de Don Cristóbal – This beachfront restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Cumbal – This seafood restaurant specialises in Caribbean cuisine. Open daily.

Fogón del Navegante – This steakhouse only serves lunch. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site
  • Ecotours nearby
  • Golfing nearby
  • Fitness classes on site
  • Tennis lessons on site

Spa Services

SPA Las Américas has 3 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and Turkish bath/hammam.

Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 12
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests can access their rooms with a mobile device. Contactless check-in is available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after 1 January 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: COP 41000 for adults and COP 41000 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Americas Casa Playa
  • Americas Casa Playa Hotel
  • Americas Casa Playa Hotel Las
  • Las Americas Casa Playa
  • Las Americas Casa Playa Hotel Cartagena
  • Las Americas Casa Playa Hotel
  • Las Americas Casa Playa Cartagena
  • Las Américas Casa Playa Hotel Cartagena
  • Las Américas Casa Playa Hotel
  • Las Américas Casa Playa Cartagena
  • Las Américas Casa Playa
  • Las Americas Casa de Playa
  • s Américas Casa Cartagena
  • Las Américas Casa de Playa
  • Las Americas Casa Cartagena
  • Las Americas Casa de Playa Hotel
  • Las Americas Casa de Playa Cartagena
  • Las Americas Casa de Playa Hotel Cartagena

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for foreign visitors). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.