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4.6 out of 5

"Apart from the service at the Vertigo being slow and the man who checked me in being unfriendly I had a brilliant time. The hotel was luxurious, great ... " More

By a verified traveller on Wed 29 Mar 2023

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Horizon

Bed Count 1 King Bed Maximum Occupancy 3 Max
£90* Per night/room 26 Jun - 27 Jun

Serenity Club

Bed Count 1 King Bed Maximum Occupancy 3 Max

Spa Sanctuary Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Oasis Retreat

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Banyan Tree Bangkok ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Banyan Tree Bangkok

Everyone (5) Couples (3) Family (2)
4 out of 5

Posted by on 19 Jun 2023

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4 out of 5
Apart from the service at the Vertigo being slow and the man who checked me in being unfriendly I had a brilliant time. The hotel was luxurious, great and efficient service, large and luxurious room with plenty of amenities, lovely pool and brilliant bars and restaurants. As I said the service at the Vertigo was poor for the price, but the food was excellent and the views are breathtaking! The staff were polite though up there in vertigo. The buffet breakfast in the rosemrai restaurant was excellent we it’s a vast selection of food and great quality of food too. I would highly recommend this hotel if you want luxury and plenty of things to do. I would highly recommend to book or upgrade to the club lounge.

Posted by on 29 Mar 2023

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Comment from Hotel Management

29 Mar 2023 by Nopparat Aumpa General Manager

Dear RossAlong with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

5 out of 5
We had a fabulous, 3 week holiday in Thailand and ended it with 4 nights at Banyan Tree, Bangkok. We were very happy during our stay there. We used the Club lounge facility and we were impressed by the food and beverages offered. I would particularly like to thank Anita, Bomb & Penchan for their professional and friendly attitudes. They are obviously very content working for this company and it shows through in their approach to customers. The hotel is beautifully maintained, breakfast was excellent, customer service is second to none, we'll definitely be returning.

Posted by , from La Manga on 9 Feb 2020

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Comment from Hotel Management

14 Feb 2020 by Banyan Tree Bangkok

Dear Valued Guest, Thank you for staying at Banyan Tree Bangkok, and for taking the time to write a review about your experience. We are uplifted to learn that you enjoyed your time with us and thank you very much for sharing such positive comments. While we are content that you enjoyed the facilities we provide, it is more heartening to read your comments about the satisfying level of service our team provided. We note especially the service provided by Khun Anita, Bomb and Penchan. This is a great testimony to their commitment and dedication to create memorable experiences for you. We will share these comments with the whole team to inspire them to continue to convey exceptional experiences. Again, thank you for sharing your experience and we look forward to welcoming you back to stay on your next visit to Bangkok and please recommend Banyan Tree Bangkok to your family and friends. With Best regards, Nopparat Aumpa General Manager

5 out of 5
Unser Aufenthalt im Hotel Banyan Tree war perfekt. Schon beim Check-in haben wir uns super wohl gefühlt. Unser Zimmer war sehr gross und überaus sauber. Das Badezimmer war riesig. Das Bett war super bequem und die Bettwäsche war ein Traum. Der Service im Hotel ist unschlagbar. Unsere Tochter bekam beim Frühstück glutenfreies Brot sowie glutenfreie Muffins. Es wurden auch extra Pancakes für sie gebacken. Das Frühstücksbuffet ist ein Traum und bietet für alle eine grosse Auswahl. Für meinen Mann habe ich im Voraus eine Geburtstagstorte bestellt was auch perfekt geklappt hat. Diese wurde uns am Abend im Restaurant Vertigo zum Nachtisch mit einem Ständchen serviert. Vielen Dank für diesen super Service. Der Geburtstag hat aber schon beim Frühstück mit einem Ständchen vom Personal und einem süssen Gruss aus der Küche wunderbar gestartet. Das war der perfekte Start in den Tag. Der Pool ist sehr schön angelegt und hat einen tollen Ausblick über die Stadt. Wir haben uns sehr wohl gefühlt und würden das Hotel jederzeit wieder buchen. Die top Adresse in Bangkok.

Posted by on 20 May 2024

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Comment from Hotel Management

24 May 2024 by Nopparat Aumpa General Manager

Dear Corinne,We are delighted to know that you have stayed at Banyan Tree Bangkok and to learn that you enjoyed your experience with us. Thank you as well for taking the time to share your positive feedback with us. We glad to know that your feedback regarding our services has made your stay with us more wonderful. We hope that these have made your stay with us more relaxing and memorable.I will gladly share your comments with the team as I am sure that this will motivate them to continue to provide the same level of service to our future guests. Again, thank you for taking the time to send your feedback and we hope to welcome you and your friends and family to Banyan Tree Bangkok in the future. With best regards, Nopparat Aumpa General Manager

4 out of 5

Posted by on 10 Jan 2024

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Comment from Hotel Management

12 Jan 2024 by Nopparat Aumpa General Manager

Dear Milan,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

5 out of 5
Nur zum Empfehlen.

Posted by on 18 Dec 2023

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Comment from Hotel Management

18 Dec 2023 by Nopparat Aumpa General Manager

Dear Deniz,Thank you for visiting Banyan Tree Bangkok recently and for leaving a positive rating. We are delighted to know that you have enjoyed your experience with us.We do hope to welcome you back again in the near future.With Best Wishes Nopparat Aumpa General Manager

5 out of 5

Posted by on 4 Oct 2022

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4 out of 5
Gut gelegen.Morgen Buffet wenig Auswahl.

Posted by on 17 Jan 2022

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Comment from Hotel Management

19 Jan 2022 by Nopparat Aumpa General Manager

Dear Markus Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

5 out of 5
the staff were very friendly and helpful. The hotel is very good and the hotel is very good. the room was clean and the room was clean and the room was clean.

Posted by on 12 Mar 2020

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Comment from Hotel Management

12 Mar 2020 by Banyan Tree Bangkok

Dear Valued Guest, Thank you for staying at Banyan Tree Bangkok, and for taking the time to write a review about your experience. We are uplifted to learn that you enjoyed your time with us and thank you very much for sharing such positive comments, especially about the staff. We do use these reviews to improve our guest satisfaction and I will be sure to share your comments with the team as positive reinforcement. Again, thank you for sharing your experience and we look forward to welcoming you back to stay on your next visit to Bangkok and please recommend Banyan Tree Bangkok to your family and friends. With Best regards, Nopparat Aumpa General Manager

5 out of 5
Alles - dieses Hotel ist wirklich nur zu empfehlen

Posted by on 11 Jan 2020

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Comment from Hotel Management

14 Jan 2020 by Banyan Tree Bangkok

Dear Valued Guest, Thank you for staying at Banyan Tree Bangkok, and for taking the time to write a review about your experience. We are uplifted to learn that you enjoyed your time with us and thank you very much for sharing such positive comments. We do use these reviews to improve our guest satisfaction and I will be sure to share your comments with the team as positive reinforcement. Again, thank you for sharing your experience and we look forward to welcoming you back to stay on your next visit to Bangkok and please recommend Banyan Tree Bangkok to your family and friends. With Best regards, Nopparat Aumpa General Manager