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4.5 out of 5

"Friendly staff, clean rooms and very good buffet. All what you need is there. Nice swimming pool. Highly recommended. " More

By a verified traveller on Tue 07 Nov 2017

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Deluxe Double Room, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
£48* Per night/room 1 Nov - 2 Nov

Deluxe Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Continental Club Sea View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Premier Room, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Continental Club Mountain View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the pool at Marco Polo Plaza Cebu. During your stay, you'll be close to Ayala Center. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants. Built in 1979, this 4-star hotel has 329 rooms over 24 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with LCD TVs, fridges and minibars
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • To-go breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on site, dry cleaning/laundry and concierge services
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the location and the clean guestrooms
  • Just a 4-minute drive from Ayala Center and a few minutes from Mango Square
  • Airport and local-area shuttle service available for a fee

Marco Polo Plaza Cebu ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Marco Polo Plaza Cebu

Everyone (3) Business (3) Couples (2) Friends (1) Other (3)
4 out of 5

Great hotel with mountain view

Friendly staff, clean rooms and very good buffet. All what you need is there. Nice swimming pool. Highly recommended.

Posted by , from Poland on 7 Nov 2017

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Comment from Hotel Management

3 Jan 2018 by Brian

Dear Andrzej, Thank you for taking time to write this stay experience review. We are glad that you find our buffet "very good", our staff friendly and have enjoyed the great mountain view our property's location provides. We do hope that on your next trip to Cebu, you will choose to stay with us again. Cheers to your travels and endeavors ! Sincerely, Brian Connelly General Manager

5 out of 5

First Class Hotel for Business

Stayed at the Marco Polo before. Great value for money and the staff are first class. Much better than The Waterfront Hotel and Casino where I have stayed several times also.

Posted by on 1 May 2015

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4 out of 5

Great holiday

Very very comfortable hotel and awesome and very friendly stuff

Posted by on 19 Apr 2015

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5 out of 5

The best hotel I have ever stayed in

First class hotel. First class service, First class food. On business I couldn't wish for more

Posted by on 21 Nov 2014

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5 out of 5

fantastic

Great hotel reasonabley friendly and helpful staff, hotel Taxi from airport to hotel good service and on return. I can't fault this I rate it 9/10

Posted by on 1 Jun 2014

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4 out of 5

Good Hotel

The only bad thing that lets this hotel down is that you can wait anything up to 20 minutes for a taxi especially when booking out of hotel between 8.30am and 9.30am Also afternoons can be a long wait. They don't have any taxis on a stand. Very poor for this Star Rating.

Posted by on 2 Mar 2014

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5 out of 5
Preis-/Leistungsverhältnis stimmen. Gebäude wird langsam älter

Posted by on 21 Feb 2020

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Comment from Hotel Management

21 Feb 2020 by Brian

Dear Guest, Thank you for your kind review and 5 Star rating. We hope to see you again soon for another great stay with us. Best regards, Brian Connelly General Manager

5 out of 5

Posted by on 17 Feb 2020

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Comment from Hotel Management

18 Feb 2020 by Brian

Dear Guest, Thank you for your great review and rating and we will be looking forward to welcome you back again. Best regards, Brian Connelly General Manager

5 out of 5

Immer wieder eine gute Wahl

Wir waren schon mehrmals in diesem Hotel und es hat uns jedesmal überzeugt. Kleiner Schwachpunkt: Das Internet ist kostenpflichtig im Gegensatz zu anderen Hotels dieser und günstiger Preisklassen. Die Preise der Minibar sind sehr angenehm und verlocken jetzt mehr, etwas zu konsumieren. Das Frühstücksbuffet ist eine Klasse für sich die seinesgleichen sucht. Personal 1a!

Posted by on 10 Jan 2016

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4 out of 5

Uitmuntend hotel

Zoals al jaren is Marco Polo in Cebu een fantastisch hotel. Gelegen up hill heb je een mooi overzicht vanuit het hotel over Cebu city. Het hotel ligt een beetje buiten het centrum maar doordat er elke twee uur een shuttle vanuit het hotel naar verschillende locaties in de stad gaan is het goed te doen. Meld je wel tijdig aan voor de shuttle service. Een aanrader zijn beide restaurants in het hotel, de pizza's die in de authentieke oven worden gemaakt zijn van uitzonderlijke kwaliteit.

Posted by on 22 Oct 2015

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About the Marco Polo Plaza Cebu

Location Cebu Veterans Drive, Cebu, Cebu 6000

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Marco Polo Plaza Cebu offers its guests an outdoor pool, a kids' pool, a health club, and a sauna. There are 3 restaurants on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a meeting room. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Marco Polo Plaza Cebu. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Cebu hotel.

  • 1 building
  • 329 guestrooms or units
  • 24 levels
  • 3 dining venues
  • Built in 1979
  • Bar by the pool
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Marco Polo Plaza Cebu offers 329 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. 43-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Cebu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 6 AM to 10:30 AM.

Cafe Marco – This restaurant serves breakfast, brunch, lunch and dinner.

BLU Bar & Grill – On-site restaurant. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.

El Viento – This restaurant is located by the pool. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

On-site venue No. 4 – lobby lounge.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hospital bed available
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Marco Polo Plaza Cebu

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between PHP 350.00 and PHP 850.00 per person (approximately)
  • Airport shuttle fee: PHP 3000 per vehicle (one-way, maximum occupancy 6)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marco Polo Cebu Plaza
  • Marco Polo Hotel Cebu Plaza
  • Marco Polo Plaza Cebu
  • Marco Polo Plaza Cebu Island/Cebu City
  • Marco Polo Plaza Hotel Cebu City
  • Marco Polo Plaza Cebu Hotel
  • Marco Polo Plaza Cebu Cebu Island/Cebu City
  • co Polo Plaza Cebu Cebu Cebu
  • Marco Polo Plaza Cebu Cebu
  • Marco Polo Plaza Cebu Hotel
  • Marco Polo Plaza Cebu Hotel Cebu

You should know

  • Marco Polo Plaza Cebu offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 8:00 PM
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.