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4.2 out of 5

"A new till system had been installed and the staff were struggling with it. Due to this the service was slow. Staff should of had some training. Howev ... " More

By a verified traveller on Mon 17 Jun 2019

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Hotel Description

The spacious rooms at Little Haven Hotel get high marks from our customers. During your stay, you'll be within walking distance of Arbeia Roman Fort. Free WiFi in public areas, 2 bars and a coffee shop/café are available. This 3-star hotel has 62 rooms. Each room includes amenities such as free WiFi and digital TV channels.

  • All rooms offer 24-hour room service and digital TV
  • Free WiFi
  • Enjoy British cuisine while dining at Broadwalk Restaurant
  • Services include luggage storage and wedding services
  • Guests love the breakfast and restaurant
  • 15 minutes on foot from Arbeia Roman Fort and a 5-minute drive from Marsden Rock Bird Reserve

Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penthouse with 2 Balconies with View (Emperor Hadrian)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penthouse with 2 Balconies with View (Marco Polo)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Penthouse with 2 Balconies with View (Admiral Collingwood)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Room, View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Little Haven Hotel ratings based on 10 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Little Haven Hotel

Everyone (8) Couples (1) Family (2)
4 out of 5

Posted by on 18 Jan 2020

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Comment from Hotel Management

18 Jan 2020 by Little Haven Hotel

Thank you for your rating - we hope to see you again soon. Kind regards, Reception

4 out of 5
A new till system had been installed and the staff were struggling with it. Due to this the service was slow. Staff should of had some training. However thoroughly enjoyed my stay. It is clean and the staff are helpful. Beautiful scenery. Will definitely stay again

Posted by on 17 Jun 2019

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Comment from Hotel Management

18 Jun 2019 by Caroline

Thank you for your feedback. Glad to hear you still enjoyed your stay and will be returning! We look forward to your next visit :) kind regards

5 out of 5
Room views amazing. Restaurant staff excellent and very friendly. Reception staff not very engaging. Overall staff friendly enough. We had a terrible mattress this time, but have stayed here many times before and that was a first. So can’t judge on that. Overall an excellent stay.

Posted by on 29 Mar 2019

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Comment from Hotel Management

30 Mar 2019 by Caroline

thank you for your feed back! we hope to see you again soon! kind regards

3 out of 5
Lovely walks and views. Breakfast is self service with a good selection

Posted by , from Jenny on 16 Nov 2018

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Comment from Hotel Management

18 Nov 2018 by JAN

Thank you for your comments We do hope to see you again Kind regards Reception

4 out of 5
Twin Room booked and paid for online was warm and very clean. Bathroom was very clean and well presented too.Towel rail was working so towels were nice and warm. Cooked breakfast was hot and plentiful. Very nice. Staff were great all round.

Posted by , from North East on 13 Apr 2018

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Comment from Hotel Management

14 Apr 2018 by Sharon - Reception

Thank you for your kind comments, we hope you return to Little Haven again soon.

4 out of 5

Lovely hotel in a perfect location

Fantastic hotel staff were very helpfull and friendly. Rooms were nice and spacious the only fault id say with our room was the mattress must of been due for renewing as it had lost any firmness so unless you laid in the middle of the bed it felt as though you were going to roll off. Other than that a lovely place to stay and the breafasts were great

Posted by , from Whitby. N. Yorks on 9 Mar 2018

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Comment from Hotel Management

10 Mar 2018 by Sharon - Reception

Thank you for your kind comments, we hope we see you at The Little Haven Hotel again soon.

5 out of 5

Beautiful surroundings

Catered very well for me as I have coaliac disease, could eat without worrying , looking forward to our return

Posted by , from kent on 29 Jan 2018

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Comment from Hotel Management

29 Jan 2018 by Sharon - Reception

Thank you for your kind comments, we hope to see you at The Little Haven Hotel again soon.

4 out of 5

Lovely location. A real Little Haven

Lovely Hotel and friendly staff . The restaurant and waiting staff is all a bit of a shambles. Food is great but staff don't know which table is which, wandering around with food orders totally lost as to who s it is. At lunch our table was half cleared away then the rest left! Had to request the job be finished please. The previous evening dining experience was the same , we were seated at a table then no one came to take our meal or drinks order for 10 mins at least whilst other people were being seated And orders being taken. We had to go to the bar and request some service. Shame

Posted by , from Cumbria on 4 Sep 2017

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4 out of 5

Nice clean hotel in good location

Comfortable hotel, nothing flashy, but in a good location right by the beach. The rooms were very clean and the breakfast was good too.

Posted by , from Bath, UK on 24 Aug 2017

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5 out of 5
Facilities very good. Staff superb. Very friendly and super helpful.

Posted by , from durham on 19 Aug 2017

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Property Features

There's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Little Haven Hotel also features a terrace, a garden, and 24-hour room service. This 3-star South Shields hotel is smoke free.

  • 62 guestrooms or units
  • 2 bars or lounges
  • English breakfast (free)
  • Coffee shop
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers for purchase
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Newcastle (NCL-Newcastle Intl.) (30.3 km / 18.8 mi)
  • Parking:

Room Amenities

Little Haven Hotel offers 62 forms of accommodation. Digital televisions are provided. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access.

  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Shower and tub combination
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Iron and ironing board available

Food & Drink

Broadwalk Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Reservations are required.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

This property doesn't offer after-hours check-in.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cots (infant beds) are available for GBP 6.0 per day.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: GBP 6.0 per day
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Little Haven Hotel South Shields
  • Little Haven Hotel
  • Little Haven South Shields
  • Little Haven Hotel South Shields, England
  • Your Hotel Little Haven
  • Little Haven Hotel Hotel
  • Little Haven Hotel South Shields
  • Little Haven Hotel Hotel South Shields

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.