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4.2 out of 5

"A new till system had been installed and the staff were struggling with it. Due to this the service was slow. Staff should of had some training. Howev ... " More

By a verified traveller on Mon 17 Jun 2019

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Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penthouse with 2 Balconies with View (Emperor Hadrian)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penthouse with 2 Balconies with View (Marco Polo)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Penthouse with 2 Balconies with View (Admiral Collingwood)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Room, View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

The free breakfast at Little Haven Hotel gets good marks from our customers. During your stay, you'll be within walking distance of Arbeia Roman Fort. Free WiFi in public areas, 2 bars and a restaurant are available. This 3-star hotel has 62 rooms. Each room includes amenities such as free WiFi and digital TV channels.

  • All rooms offer 24-hour room service, digital TV and coffee/tea makers
  • Free English breakfast served daily
  • Free WiFi
  • Enjoy British cuisine while dining at Broadwalk Restaurant
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the size of the guestrooms and the restaurant
  • Just a 3-minute drive from Arbeia Roman Fort and 13 minutes from Port Of Tyne

Little Haven Hotel ratings based on 10 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Little Haven Hotel

Everyone (8) Couples (1) Family (2)
4 out of 5

Posted by on 18 Jan 2020

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Comment from Hotel Management

18 Jan 2020 by Little Haven Hotel

Thank you for your rating - we hope to see you again soon. Kind regards, Reception

4 out of 5
A new till system had been installed and the staff were struggling with it. Due to this the service was slow. Staff should of had some training. However thoroughly enjoyed my stay. It is clean and the staff are helpful. Beautiful scenery. Will definitely stay again

Posted by on 17 Jun 2019

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Comment from Hotel Management

18 Jun 2019 by Caroline

Thank you for your feedback. Glad to hear you still enjoyed your stay and will be returning! We look forward to your next visit :) kind regards

5 out of 5
Room views amazing. Restaurant staff excellent and very friendly. Reception staff not very engaging. Overall staff friendly enough. We had a terrible mattress this time, but have stayed here many times before and that was a first. So can’t judge on that. Overall an excellent stay.

Posted by on 29 Mar 2019

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Comment from Hotel Management

30 Mar 2019 by Caroline

thank you for your feed back! we hope to see you again soon! kind regards

3 out of 5
Lovely walks and views. Breakfast is self service with a good selection

Posted by , from Jenny on 16 Nov 2018

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Comment from Hotel Management

18 Nov 2018 by JAN

Thank you for your comments We do hope to see you again Kind regards Reception

4 out of 5
Twin Room booked and paid for online was warm and very clean. Bathroom was very clean and well presented too.Towel rail was working so towels were nice and warm. Cooked breakfast was hot and plentiful. Very nice. Staff were great all round.

Posted by , from North East on 13 Apr 2018

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Comment from Hotel Management

14 Apr 2018 by Sharon - Reception

Thank you for your kind comments, we hope you return to Little Haven again soon.

4 out of 5

Lovely hotel in a perfect location

Fantastic hotel staff were very helpfull and friendly. Rooms were nice and spacious the only fault id say with our room was the mattress must of been due for renewing as it had lost any firmness so unless you laid in the middle of the bed it felt as though you were going to roll off. Other than that a lovely place to stay and the breafasts were great

Posted by , from Whitby. N. Yorks on 9 Mar 2018

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Comment from Hotel Management

10 Mar 2018 by Sharon - Reception

Thank you for your kind comments, we hope we see you at The Little Haven Hotel again soon.

5 out of 5

Beautiful surroundings

Catered very well for me as I have coaliac disease, could eat without worrying , looking forward to our return

Posted by , from kent on 29 Jan 2018

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Comment from Hotel Management

29 Jan 2018 by Sharon - Reception

Thank you for your kind comments, we hope to see you at The Little Haven Hotel again soon.

4 out of 5

Lovely location. A real Little Haven

Lovely Hotel and friendly staff . The restaurant and waiting staff is all a bit of a shambles. Food is great but staff don't know which table is which, wandering around with food orders totally lost as to who s it is. At lunch our table was half cleared away then the rest left! Had to request the job be finished please. The previous evening dining experience was the same , we were seated at a table then no one came to take our meal or drinks order for 10 mins at least whilst other people were being seated And orders being taken. We had to go to the bar and request some service. Shame

Posted by , from Cumbria on 4 Sep 2017

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4 out of 5

Nice clean hotel in good location

Comfortable hotel, nothing flashy, but in a good location right by the beach. The rooms were very clean and the breakfast was good too.

Posted by , from Bath, UK on 24 Aug 2017

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5 out of 5
Facilities very good. Staff superb. Very friendly and super helpful.

Posted by , from durham on 19 Aug 2017

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Renovations + Closures

This property is closed from 23 September 2020 to 17 May 2021 (dates subject to change).

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces. Little Haven Hotel also features a terrace, a garden, and a picnic area. This 3-star South Shields hotel is smoke free.

  • 62 guestrooms or units
  • 2 bars or lounges
  • English breakfast (free)
  • Dining venue
  • Coffee shop
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Newcastle (NCL-Newcastle Intl.) (30.3 km / 18.8 mi)

Room Amenities

Little Haven Hotel offers 62 forms of accommodation with a safe and coffee/tea makers. Digital televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This South Shields hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Ensuite bathroom

Food & Drink

Guests are served a free English breakfast daily from 7:30 AM to 9:30 AM.

Broadwalk Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Reservations are required.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cots (infant beds) are available for GBP 6.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: GBP 6.0 per day
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Little Haven Hotel South Shields
  • Little Haven Hotel
  • Little Haven South Shields
  • Little Haven Hotel South Shields, England
  • Your Hotel Little Haven
  • Little Haven Hotel Hotel
  • Little Haven Hotel South Shields
  • Little Haven Hotel Hotel South Shields

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.