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4.0 out of 5

"There was not enough light in the table area....... " More

By a verified traveller on Sat 14 Mar 2020

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Hotel Description

Our customers tell us that they enjoy the helpful staff at Ramada Encore by Wyndham Newcastle-Gateshead. During your stay, you're just a quick walk from Quayside. Enjoy features like free WiFi in public areas, plus a restaurant and a fitness centre. Built in 2012, this 3-star hotel has 200 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and digital TV channels in each room.

  • All rooms offer digital TV, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Enjoy British cuisine while dining at The Hub
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a business centre
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the value of their stay and the helpful staff
  • Just a 5-minute walk from BALTIC Centre for Contemporary Art and 6 minutes on foot from Gateshead Millennium Bridge
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£35* Per night/room 1 Jul - 2 Jul

Superior Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Ramada Encore by Wyndham Newcastle-Gateshead ratings based on 21 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ramada Encore by Wyndham Newcastle-Gateshead

Everyone (10) Couples (6) Business (1) Family (2) Friends (1)
4 out of 5
There was not enough light in the table area.......

Posted by on 14 Mar 2020

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Comment from Hotel Management

11 May 2020 by Deb

Hi. In response to similar feedback, we're looking to improve the lighting in rooms when we have a room refurbishment. Thanks, Deb

5 out of 5
Very friendly and helpful staff on reception and at breakfast.

Posted by on 15 Oct 2019

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4 out of 5
hotel was excellent - spotlessly clean and provided all amenities required. However the voile curtain and the bed runner would have benefited from ironing - that is not a huge point but it does affect first impressions. Also the outside areas were badly in need of a power wash and the sitting out area was in a state of neglect with weeds growing throgh slabs. I felt this detracted from the overall quality and experience the hotel provided.

Posted by on 24 Jun 2019

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4 out of 5
Easy parking, friendly reception staff. One tissue left in my bathroom, even although it was pulled right up to the top, the staff must have realised it was empty!

Posted by on 21 Jun 2019

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4 out of 5

Posted by on 6 Apr 2019

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Comment from Hotel Management

9 Apr 2019 by Vera - Reservations

Thank you for taking your time to leave a feedback about your stay. We look forward to see you back. Many thanks

5 out of 5
Great hotel and really nice staff. Excellent location for the Safe.

Posted by on 21 Mar 2019

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Comment from Hotel Management

21 Mar 2019 by Vera - Reservations

Thank you for staying with us and leaving a positive feedback. We look forward to see you back again. Many thanks

4 out of 5
Perfect location with easy access to quayside and newcstle main shoppimg within 20 mins walk over milenium bridge. Room basic but clean. Bed extremely uncomfortable. Overnight parking £5.

Posted by on 31 Dec 2018

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Comment from Hotel Management

31 Dec 2018 by Alexandra

Thank you for your review

3 out of 5
£10.25 for a dry, lukewarm breakfast with limited choices is overpriced and poor vfm.

Posted by on 7 Dec 2018

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Comment from Hotel Management

14 Dec 2018 by Vera - Reservations

Dear Guest, Thank you very much for taking your time to leave a feedback, I am sorry that our breakfast did not meet your expectations! We hope to see you back in the near future and we can serve you better. Many thanks

2 out of 5

Nice hotel if you want to go out partying

Pros: Nice late night bar and food.
Cons: Train staff to be courteous, listen and be polite to their customers.
The hotel itself I can't fault, it was good value for money, clean and generally nice throughout with a nice bar, late food etc. However if you want and peace and sleep it is not the hotel to choose. I stopped off here purely to sleep after a round trip drive from Berkshire to Edinburgh and back, a journey I sometimes do in a day, but for this journey I was tired and needed a break. All I wanted to do was sleep, however it being a Saturday night the hotel was busy and filled with party goers and a fair few hen parties going on. But that didn't bother me and shouldn't have been an issue as I new it had a late bar by the lobby, what was a problem was the endless noise coming from the other rooms, it seem the rooms on all sides of me where occupied by people partying, so right through the night there was boisterous shouting, slamming doors and general chaos. I opted to just leave very early the next morning and drive home - and the last straw as to why I am writing this review was the comments on checkout, I voiced my concerns and explained what had been going on and why I was leaving early. The response I received was 'Oh that's a shame, next please!'

Posted by on 17 Aug 2017

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4 out of 5

Close to the Millenium bridge and town

Friendly helpful staff.Room had everything we needed.Short walk to the beautiful quayside and the market on Sundays

Posted by on 29 May 2017

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About the Ramada Encore by Wyndham Newcastle-Gateshead

Location Hawks Road, Gateshead, England NE8 3AD

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Ramada Encore by Wyndham Newcastle-Gateshead. Parking is available for a fee. This 3-star Gateshead hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 6 levels
  • Built in 2012
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Newcastle (NCL-Newcastle Intl.) (13.1 km / 8.2 mi)
  • Train station: Newcastle Central Station (2.3 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ramada Encore by Wyndham Newcastle-Gateshead offers 200 forms of accommodation with a safe and coffee/tea makers. Digital televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. This Gateshead hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 8:00 AM to 11:00 AM.

The Hub – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 3 AM, please contact the property in advance using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Guests arriving after 3 AM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 0.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lb)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 10.95 for adults and GBP 10.95 for children (approximately)
  • Self-parking fee: GBP 5.00 per day
  • Pet deposit: GBP 0.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Encore Newcastle-Gateshead
  • Ramada Encore Hotel Newcastle-Gateshead
  • Ramada Encore Newcastle-Gateshead
  • Ramada Newcastle-Gateshead
  • Ramada Encore Newcastle-Gateshead Hotel
  • Ramada Encore Newcastle Gateshead
  • Ramada Encore castle Gateshea
  • Ramada Encore by Wyndham Newcastle-Gateshead Hotel
  • Ramada Encore by Wyndham Newcastle-Gateshead Gateshead
  • Ramada Encore by Wyndham Newcastle-Gateshead Hotel Gateshead

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.