14 Jul 2020 by Deb
Thanks for your review John. I appreciate your feedback, especially as it's highlighted that my team aren't emphasising that you can have as much as you like of any item, and you should be getting asked how many sausages etc you'd like. Many thanks, Deb
11 May 2020 by Deb
Hi. In response to similar feedback, we're looking to improve the lighting in rooms when we have a room refurbishment. Thanks, Deb
9 Apr 2019 by Vera - Reservations
Thank you for taking your time to leave a feedback about your stay. We look forward to see you back. Many thanks
21 Mar 2019 by Vera - Reservations
Thank you for staying with us and leaving a positive feedback. We look forward to see you back again. Many thanks
31 Dec 2018 by Alexandra
Thank you for your review
14 Dec 2018 by Vera - Reservations
Dear Guest, Thank you very much for taking your time to leave a feedback, I am sorry that our breakfast did not meet your expectations! We hope to see you back in the near future and we can serve you better. Many thanks
Due to COVID-19, this property’s food and beverage options may be limited.
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Ramada Encore by Wyndham Newcastle-Gateshead. Parking is available for a fee. This 3-star Gateshead hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Ramada Encore by Wyndham Newcastle-Gateshead offers 200 forms of accommodation with a safe and coffee/tea makers. Digital televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. This Gateshead hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 10:00 AM.
The Hub – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 3 AM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Guests arriving after 3 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.