"Had only few days in Delhi. The staff were so helpful in answering my questions about shopping etc. The staff were very friendly and hospitable. No ... " More
20 Jun 2024 by Anupam Dasgupta, Area VP (North) & General Manager
We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager
3 Nov 2017 by Louis Sailer, General Manager
Thank you for your kind review of The Leela Palace New Delhi and for being our guest. It is a pleasure to read that our exceptional housekeeping standards were appreciated by you and that our staff services were well received. Being centrally located in the capital’s Diplomatic Enclave the palace is in close proximity to key sights and sounds of the city and many iconic landmarks making it very convenient for our patrons to explore the vibrant capital. Hence on your future stay(s) please do take advantage of our concierge who will be happy to personalize your itinerary as per your preferences. As for your comment on restaurants, while we do have an exceptional range of food and beverage offerings to choose from, my chefs will be on standby to delight you on your next stay with us. We look forward to welcoming you back to the palace soon again. With warmest regards, Louis Sailer, General Manager
16 May 2017 by Louis Sailer, General Manager
Thank you and your family for making The Leela Palace New Delhi a part of your very special occasion and being our guests. I am glad you took note of the centralized location that our palace enjoys exclusively in the city. It is a pleasure to read that experiences at our Royal Club Accommodations, award-winning restaurants especially Le Cirque, Jamavar and The Qube, and spa by ESPA London contributed to the success of your trip. My young team is very pleased to know that while every aspect of the stay met with your expectations, it was their warm attentive services that enhanced the celebration and made the experience truly magical memorable. We greatly appreciate your high recommendations of our palace and await many more opportunities of welcoming you all back to the vibrant capital soon again. With kindest regards, Louis Sailer, General Manager
26 Dec 2018 by Louis Sailer, General Manager
Thank you for giving The Leela Palace New Delhi an opportunity to be of service to you and I am glad that your time was well spent with us. We look forward to welcoming you back in the not too distant future. With warmest regards, Louis Sailer, General Manager
14 Apr 2018 by Louis Sailer, General Manager
Thank you so much for a glowing 5 stars review of The Leela Palace New Delhi and for being our guest. My young team is delighted to learn that their warm services scored high on your list and added to the overall experience. Team Leela is grateful for your recommendations and most eagerly looks forward to many more opportunities of welcoming you back to the Palace. With warmest regards, Louis Sailer, General Manager