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10 Oct 2019 by Tiziana
Dear Guest, we know you are the fiancé of Mrs Joelle Curchod, that has already given a bad review, to which we responded. This looks like only fury, and since we meet you only one time in your stay, we welcomed you with joy and you always said everything was ok, sincerely we don't understand your needing to continue to offend after your stay. Ok Sir, if that makes you feel better, we accept to be your escapegoat. We thank you a lot for having been our Guests and you don't know how happy we have been to hosted you. Surely, your feedback will help us to pay more attention to our Guests. Warm Regards Tiziana Nava PALAZZO LOMBARDO
Palazzo Lombardo offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. The luxury Palazzo Lombardo also features express check-in and express check-out. This Florence townhouse is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless
Palazzo Lombardo offers 6 accommodations with complimentary bottles of water and a hairdryer. This individually decorated and furnished accommodation includes desks. Flat-screen televisions are featured in guestrooms. Bathrooms include bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 9:00 AM - 7:30 PM. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Reception hours are from 9 AM to 1 PM and from 4 PM to 7 PM.
The front desk at this property is open daily from 9:00 AM - 7:30 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
