6 Jul 2020 by Stefan Frank GM
Lieber Gast, vielen Dank für Ihren Aufenthalt im Steigenberger Airport Hotel Frankfurt. Schade, dass Sie mit Ihrem Zimmer trotz Upgrade nicht zufrieden waren. Das Badezimmer besitzt eine Fußbodenheizung, die von Ihnen als Gästen selbst reguliert werden kann. Diese schien defekt zu sein. Da Sie bereits während Ihres Aufenthalts diese Information an meine Mitarbeiter übermittelt haben, hat mein Technik-Team die Reparatur bereits vorgenommen. Mein Team und ich freuen uns, wenn wir Sie trotzdem nochmal bei uns im Hotel begrüßen und von unserer gewohnten Servicequalität überzeugen dürfen. Beste Grüße Stefan Frank General Manager
21 Nov 2019 by Stefan Frank, GM
Lieber Gast, vielen Dank, dass Sie Ihren Aufenthalt im Steigenberger Airport Hotel Frankfurt bewerten! Es ist stets schön zu lesen, dass wir unsere Gäste mit unserem Angebot begeistern konnten. Herzlichen Dank für das tolle Feedback und die Weiterempfehlung. Wir freuen uns, bald wieder Ihr Gastgeber sein zu dürfen! Beste Grüße Stefan Frank General Manager
Steigenberger Airport Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and a limo/town car service are available. Event space at this hotel measures 21528 square feet (2000 square metres) and includes conference rooms. A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Steigenberger Airport Hotel. A roundtrip airport shuttle is free (available 24 hours). This 4-star Frankfurt hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Offsite parking discounted rates available
Steigenberger Airport Hotel offers 570 accommodations with minibars and laptop-compatible safes. 39-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Unterschweinstiege – This restaurant only serves dinner. Guests can enjoy al fresco dining (weather permitting).
Five Continents – This buffet restaurant only serves breakfast. Open daily.
Con.nex.ion – This lobby lounge only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, OpenSky Wellness & Fitnes. Services include massages.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
