4.8 out of 5

"A fabulous hotel and really enjoyed our stay. Fabulous breakfasts, friendly and attentive staff, with always a warm welcome. Would return in a heartbe ... " More

By a verified traveller on Thu 23 Aug 2018

Enter dates to see availability

Hotel Description

Shangri-La's Rasa Sayang Resort and Spa, Penang's good location gets good marks from our customers. During your stay, you're just a quick walk from Ferringgi Beach. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle. Built in 1973, this 5-star resort has 304 rooms over 8 floors. Free WiFi and deep-soaking bathtubs are available in all rooms.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and LCD TVs
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Spice Market Cafe, one of the property's 5 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to facials, manicures and pedicures or aromatherapy at CHI, The Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a golf course, 3 outdoor tennis courts and a fitness centre
  • Guests like the accommodation for the cleanliness, comfy beds and spaciousness
  • Steps from Ferringgi Beach and 6 minutes by car from Penang Butterfly Farm
  • Free local-area and shopping centre shuttle service

Deluxe Room, 1 Double Bed, Garden View

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£116* Per night/room 30 Sep - 1 Oct

Garden Deluxe Sea View Twin

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Rasa Wing Rasa Superior Twin

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Rasa Wing Premier Room Twin

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Garden Superior Family Seaview

Bed Count 1 King Bed Maximum Occupancy 3 Max

Garden Deluxe Family

Bed Count 2 King Beds Maximum Occupancy 4 Max

Shangri-La's Rasa Sayang Resort and Spa, Penang ratings based on 13 verified reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Shangri-La's Rasa Sayang Resort and Spa, Penang

Everyone (6) Couples (4) Family (3)
5 out of 5
A fabulous hotel and really enjoyed our stay. Fabulous breakfasts, friendly and attentive staff, with always a warm welcome. Would return in a heartbeat.

Posted by , from Cardiff on 23 Aug 2018

Was this review helpful to you?
Comment from Hotel Management

28 Sep 2018 by SLPenang

Dear Gill, Thank you for your review. We can't wait to welcome you back! Best regards, Suleiman TAR Director of Communications

5 out of 5

Super relaxing Hotel on the beach

Pros: Large grass areas with Palm Tree shade, not crowded, with ever attentive staff
Cons: Its great how it is
Location: Plenty of shops restaurants locally. Just a short ride to Georgetown. Excellent
The Rasa wing is excellent. We were looking for a relaxing few days and the Hotel didn't disappoint

Posted by , from UK on 17 Mar 2018

Was this review helpful to you?
Comment from Hotel Management

19 Mar 2018 by SLPenang

Dear David M, Thank you for sharing your experience with us. We are happy that you had a wonderful stay at Rasa Sayang. Looking forward to welcoming you back. Best regards, Suleiman TAR Director of Communications

5 out of 5
Wonderful hotel, Fresh food and good selection at breakfast, Staff very friendly and helpful especially in spice market cafe and fip lounge!

Posted by , from ireland on 28 Feb 2017

Was this review helpful to you?
Comment from Hotel Management

2 Mar 2017 by SLPenang

Dear Niamh, Thank you for your feedback. We are pleased to hear that you had a wonderful vacation at Rasa Sayang. Looking forward to seeing you again on your next holiday! Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa

5 out of 5

Outstanding facilities and service

Second time in a Malaysia resort the facilities, rooms and particularly the staff are all outstanding

Posted by on 11 Dec 2015

Was this review helpful to you?
5 out of 5

Superb service

Service was second to non .my wife needs a gluten free diet this was no problem

Posted by on 20 Nov 2015

Was this review helpful to you?
4 out of 5

A great holiday

Stayed in the Rasa wing, had breakfast, afternoon tea and cocktails included, love it, staff, facilities, location are great could not wish for anything better.

Posted by on 25 Aug 2015

Was this review helpful to you?
5 out of 5

Family holiday

On arriving at the resort we were greeted very well. We felt welcomed. All staff were very friendly and always eager to help you. We had power failure in our room, but were moved very quickly to another room. The shift manager, Mr Ranjit obliged us by offering free dinner for four in their restaurant. I would like to mention Maz & Guru for making our stay even more enjoyable. We would highly recommend Rasa Sayang to anyone visiting Penang. We will certainly go again

Posted by on 23 Nov 2014

Was this review helpful to you?
4 out of 5
Laadukas ja hyvätasoinen hotelli, jossa on iso piha-/puutarha-alue. Hotelli rajautuu rantaan, mutta lähes kaikki hotellivieraat viihtyivät paremmin uima-allasalueella tai viheralueella. Aamupalavalikoima oli monipuolinen. Rannassa on pieni drinkkibaari. Ympäristössä on runsaasti paikallisia katuruokapaikkoja, mutta ei tasokkaita ravintoloita.

Posted by on 2 Dec 2018

Was this review helpful to you?
Comment from Hotel Management

6 Dec 2018 by SLPenang

Dear Leena, Thank you for your review. We are happy to hear that you had a satisfying stay. We hope to see you again soon. Best regards, Suleiman TAR Director of Communications

5 out of 5

Schönes hotel gut gelegen

Es war sehr entspannend, und alles sehr relaxt. Sehr guter service und höffliche leute. Gerne wieder.

Posted by , from Schweiz Kanton SZ on 30 Mar 2017

Was this review helpful to you?
Comment from Hotel Management

3 Apr 2017 by SLPenang

Dear Daniel und Rena, Thank you for your comments. We are happy to hear about your fantastic stay. Do come back again soon. Best regards, Suleiman Tunku Abdul Rahman Director of Communications

4 out of 5

Schöne Anlage - sehr freundliches Personal

Die Anlage ist wirklich sehr schön, großer weitläufiger Garten mit Liegen und Platz für aĺle. Sehr motiviertes uns höfliches Personal. Das Frühstücksbuffet war im Grundgerüst immer gleich aber die an den Stationen angebotenen Speisen wechselten jeden Tag, so gab es nie das Gleiche. Wirklich empfehlenswert.

Posted by , from Merseburg on 5 Mar 2017

Was this review helpful to you?
Comment from Hotel Management

7 Mar 2017 by SLPenang

Dear Stefan, Thank you for sharing your recent stay experience with us. We are pleased to know that you had a wonderful stay with us. Looking forward to welcoming you back soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa

About the Shangri-La's Rasa Sayang Resort and Spa, Penang

Location Batu Ferringhi Beach, George Town, Penang 11100

Property Features

As a guest of Shangri-La's Rasa Sayang Resort and Spa, Penang, you'll find a full-service spa, a golf course, and 2 the outdoor swimming pools. There are 5 restaurants and 3 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, A beach bar, and A poolside bar. WiFi is free in public spaces. An outdoor pool, a kid's pool, and a hot tub are also featured at the luxury Shangri-La's Rasa Sayang Resort and Spa, Penang. An area shuttle within 15.00 km and A shopping centre shuttle are free. Self parking is free. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this 5-star George Town resort.

  • 304 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 3 bars or lounges
  • 3 coffee shops
  • Built in 1973
  • Bar on the beach
  • Bar by the pool
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -2
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts -3
  • Children's club (free)
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Offsite parking discounted rates available

Transport

  • Airport: Penang (PEN-Penang Intl.) (30.3 km / 18.8 mi)
  • Property shuttles: Free area shuttle within 15.00 km and shopping centre shuttle
  • Parking: Free self parking

Room Amenities

Shangri-La's Rasa Sayang Resort and Spa, Penang offers 304 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary slippers and a bidet. This George Town resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Spice Market Cafe – This Cafe specialises in international cuisine.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including outdoor tennis courts. 2 the outdoor swimming pools are on site along with an outdoor pool. In addition to a kid's pool, other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site
  • Ecotours nearby
  • Golf lessons on site
  • Tennis lessons on site
  • Hiking/biking trails nearby
  • Beach volleyball on site
  • Yoga classes/instruction on site

Spa Services

CHI, The Spa has 11 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 180.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Debit cards not accepted
  • Please note, some room types at this property are not available when booking a stay with children.

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MYR 3 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 89 for adults and MYR 45 for children (approximately)
  • Rollaway bed fee: MYR 180.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rasa Sayang
  • Rasa Sayang Resort
  • Shangri-La's Rasa Sayang
  • Shangri-La's Rasa Sayang Resort
  • Shangri-La's Rasa Sayang Resort Penang George Town
  • Rasa Sayang Penang
  • Shangri Las Rasa Sayang Hotel
  • Shangri Las Rasa Sayang Resort
  • Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
  • Shangri-La`s Rasa Sayang Resort And Spa
  • Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
  • Shangri-La's Rasa Sayang Penang George Town
  • Shangri-La's Rasa Sayang Resort and Spa, Penang Resort
  • Shangri-La’s Rasa Sayang Penang
  • Shangri-La’s Rasa Sayang
  • Shangri-La's Rasa Sayang Resort and Spa, Penang George Town

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
url importing https://www.ebookers.com/George-Town-Hotels-Shangri-La's-Rasa-Sayang-Resort-and-Spa,-Penang.h878-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.