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"Most things worked ok, TV etc, room and bathroom had a strong smell of smoke, old very basic bathroom, ill fitting bathroom door with loose hinges, bo ... " More

By a verified traveller on Thu 12 Sep 2019

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Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£32* Per night/room 17 May - 18 May

Standard Room, 3 Single Beds, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Quite Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Comfort Inn Birmingham's central location gets high marks from our customers. During your stay, you're just a quick walk from Bullring Shopping Centre. Free WiFi in public areas, a bar and a business centre are available. Built in 1950, this 3-star hotel has 40 rooms over 4 floors. All rooms offer free WiFi and Select Comfort beds.

  • All rooms offer Select Comfort beds, cable TV and premium bedding
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a front-desk safe and a business centre
  • Guests speak favourably about the location and the helpful staff
  • Just a 4-minute walk from The Arcadian and 7 minutes on foot from Bullring Shopping Centre

Comfort Inn Birmingham ratings based on 15 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Comfort Inn Birmingham

Everyone (6) Couples (2) Students (1) Family (1) Friends (1) Other (2)
5 out of 5

Posted by on 22 Jul 2020

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3 out of 5
Most things worked ok, TV etc, room and bathroom had a strong smell of smoke, old very basic bathroom, ill fitting bathroom door with loose hinges, both windows didn't fit properly so noisy as location is next to New Street Station (good location if you need to be there). Bed mattress was very soft.

Posted by on 12 Sep 2019

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3 out of 5
Good location near to station, and quieter than I anticipated. Staff were friendly. Room was okay, thought the paintwork around the windows was in need of repair. Bed was not that comfortable, but just about passable. Shower and bathroom clean and functional. Not worth the price charged, but if you have an early start from station then okay for a night.

Posted by on 21 Jun 2019

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4 out of 5
Ideal place if needing to be near Birmingham New Street station.Room was very clean and perfectly adequate for an overnight stay. Hotel does look a little in places but would still overnight here again as good value for money.

Posted by on 22 May 2019

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3 out of 5

Posted by on 14 Jan 2019

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3 out of 5
The room is warm but the shower is leaking and one of the table lamp the light bulb is not working

Posted by on 9 Jan 2019

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3 out of 5

good value basic hotel, next to New St station

Pros: very close to new Street station so ideal! staff friendly
Cons: It could do with a general freshen up.
Location: very central location, just round the corner form new st station. lots of the main attractions and shops close by.
Basic hotel facilities, room was quite satisfactory and provided excellent value for money. Room was spacious, bathroom a good size and bed was comfortable. the heating and room temperature was good, very quiet despite the central location. (I did ask for a quiet room and they gave me an inside facing room, so it was peaceful.) The staff are friendly and helpful. a lift is available, hot water plentiful. Bed linen was clean and so were towels. It provides great value for money. It could do with a paint and freshen up but nothing major. Overall is was ok for a stop over.

Posted by , from Scotland on 2 Jan 2018

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3 out of 5

Nice, clean and Quiet Hotel

Although the Comfort won’t knock your socks off when you arrive, the old fasioned lift will entertain you. I had an excellent nights sleep in the very central location next to New Street station and will happily stay there again in the clean and pleasant room.

Posted by , from Hemel Hempstead on 7 Dec 2017

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2 out of 5

Budget hotel

Hotel is very central, however don’t pay more than £50 per night. It’s an old old building in an area recently regenerated. Squeaky floor boards, shower head that hangs off the holder and random previous guest hairs in shower and floor. Got what I paid for (£47 on ebookers discount) but have seen some silly prices asked for. How it remains a member of the chain it’s in is for the hotel to justify.

Posted by , from Glasgow on 26 Nov 2017

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5 out of 5

Visiting Crufts

Hotel and staff were first class. Very pleasant and helpful. Room was very clean and towels changed everyday. Train station was across road as well as Bullring shopping centre. Fantastic few days away

Posted by on 14 Mar 2016

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Renovations + Closures

This property is closed from 30 March 2021 to 25 April 2021 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi. Event space at this hotel measures 872 square feet (81 square metres). The business-friendly Comfort Inn Birmingham also features tour or ticket assistance, complimentary newspapers in the lobby, and express check-in. Smoking is allowed in designated areas at this 3-star Birmingham hotel.

  • 1 building
  • 40 guestrooms or units
  • 4 levels
  • 872 sq ft of conference space
  • 81 sq. m of conference space
  • Built in 1950
  • Bar or lounge
  • Deli
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Offsite parking discounted rates available


  • Airport: Manchester Airport (MAN) (129.8 km / 80.6 mi)
  • Train station: Birmingham New Street Station (0.3 km / 0.2 mi)

Room Amenities

Comfort Inn Birmingham offers 40 forms of accommodation with free newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Cable televisions are provided. Bathrooms include a combined bath/shower unit and hairdryers. This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Select Comfort beds
  • Television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Comfort Inn Birmingham


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Contactless check-in and contactless checkout are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • No gap period between guests' stays


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: GBP 10 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Birmingham Comfort Inn
  • Comfort Inn Birmingham
  • Comfort Inn Hotel Birmingham
  • Comfort Inn Birmingham Hotel
  • Comfort Inn Birmingham Hotel Birmingham
  • Comfort Inn Birmingham Hotel
  • Comfort Inn Birmingham Birmingham
  • Comfort Inn Birmingham Hotel Birmingham

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.