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"not what i asked for, twin room so tiny....very misleading. after a few days gone, i asked the receptionist IF can we change to another room as someo ... " More

By a verified traveller on Mon 06 Nov 2017

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£27* Per night/room 12 May - 13 May

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Canada Hotel, you're just a quick walk from K11 Art Mall. Features include free WiFi in public areas, plus a local area shuttle (surcharge) and concierge services.

  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from K11 Art Mall and 6 minutes on foot from Harbour City
  • Local-area shuttle service available for a fee

Canada Hotel ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Canada Hotel

Everyone (1)
3 out of 5

Guest house in the city center.they call it HOTEL!

Pros: LIFTS WERE DOGGY, NOT SAFE
Cons: RECEPTIONISTS SHOULD A GOOD TRAINING ON HOW TO DEAL WITH STAFF.
Location: MORE LIKE A RED LIGHT DISTRICT, IN THE CENTRAL OF KOWLOON MAIN CITY
not what i asked for, twin room so tiny....very misleading. after a few days gone, i asked the receptionist IF can we change to another room as someone had checked out...she was very rude and said why you telling me now after few days passed..as i didn't know the other room was bigger than mine. she was still rude and said i could swap over in 5 minuits..we never then botherd with that philipine woman again. suppose she was leaving that bigger room for her philipine mates. in future will pay a bit more and get decent hotel......AND NOT A GUEST HOUSE.!!

Posted by , from LONDON on 6 Nov 2017

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Comment from Hotel Management

12 Nov 2017 by Zarah

Dear Guest, So sorry for the experience. Thank you for letting us know we appreciate it a lot.

Property Features

Canada Hotel offers its guests tour or ticket assistance, multilingual staff, and concierge services. WiFi is free in public spaces. Canada Hotel also features 24-hour room service, express check-in, and a front desk safe.

  • 57 guestrooms or units
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Fridge (on request)
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hong Kong Tsim Sha Tsui Station (0.1 km / 0.1 mi)
  • Property shuttles: Area shuttle

Room Amenities

Canada Hotel offers 57 accommodations with fireplaces and minibars. 32-inch LED televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a ceiling fan. Fridges and hairdryers can be requested.

  • Fireplace
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Fridge available
  • Microwave
  • Coffee maker
  • Separate bath and shower
  • Local calls (free)
  • Hairdryer available
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Climate control
  • Ceiling fan
  • Toothbrush and toothpaste

Food & Drink

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. Guests can access their accommodation through a private entrance.

This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

This property does not have a front desk. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • No front desk
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Private entrance
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Cash deposit required
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Canada Hotel Kowloon
  • Canada Kowloon
  • Canada Hotel Hotel
  • Canada Hotel Kowloon
  • Canada Hotel Hotel Kowloon
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.