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5.0 out of 5

"Great location. We got a free upgrade which was nice. Super harbour view. Staff always friendly and helpful. Perfect for a short stay in hk! " More

By a verified traveller on Wed 18 Sep 2019

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Deluxe Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 3 Max
£341* Per night/room 24 May - 25 May

Deluxe Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 Bedroom, Non Smoking, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Grand Room, 1 Double Bed, Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Ritz Carlton Hong Kong. During your stay, you'll be connected to a shopping centre and just a quick walk from Sky 100. You'll find features such as free WiFi in public areas, plus 4 restaurants and 2 bars.

  • Free WiFi
  • Enjoy Italian cuisine with ocean views at Tosca di Angelo, one of the property's 4 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hydrotherapy, massages or Ayurvedic treatments at The Ritz-Carlton Spa, Hong Kong
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 4-minute walk from West Kowloon Cultural District and a 1-minute drive from Xiqu Centre
  • Airport shuttle service available for a fee

The Ritz Carlton Hong Kong ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Ritz Carlton Hong Kong

Everyone (1) Couples (1) Family (1)
5 out of 5
Great location. We got a free upgrade which was nice. Super harbour view. Staff always friendly and helpful. Perfect for a short stay in hk!

Posted by on 18 Sep 2019

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Comment from Hotel Management

19 Sep 2019 by Pierre P.

Dear Anonymous, Thank you very much for your review. I am glad to know that you had a great stay with us. Our Ladies and Gentlemen pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm, relaxed, yet refined ambience. We look forward to welcoming you back again soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong

5 out of 5

Fabulous views, what every 5 star hotel should be

Great hotel, everything is where it should be. Staff very attentive and go out their way to help. Fantastic pool/hot tub on floor 118 with unrivalled views, best pool I’ve every been in! We ate in cafe 103 and the 2 Michelin star Chinese restaurant and both were great. Access to city is easy with constant supply of taxis at the lobby. Only downside is the convoluted walk from hotel through the mall using the lifts in order to get to the airport express. Other than that, this hotel is perfect!

Posted by , from edinburgh on 6 Mar 2018

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Comment from Hotel Management

7 Mar 2018 by Pierre P.

Dear davy, Thank you very much for your generous review. I am very grateful to learn that you enjoyed the spectacular views of Hong Kong, the hotel facilities and the impeccable service provided by our Ladies and Gentlemen. We are devoted to providing genuine care and comfort for our esteemed guests to enjoy. We look forward to welcoming you back for another memorable experience. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong

5 out of 5

Hieno paikka juhlistaa syntymäpäivää

Mahtava hotelli varsinkin 118 kerroksen uima-allas.Palvelu kiitettävää.

Posted by on 16 Feb 2016

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Property Features

The Ritz Carlton Hong Kong offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 16146 square feet (1500 square metres) and includes a conference centre. A nightclub, a 24-hour fitness centre, and a rooftop terrace are also featured at the luxury The Ritz Carlton Hong Kong. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Kowloon hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 16 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 16146 sq ft of conference space
  • 1500 sq. m of conference space
  • Built in 2011
  • Nightclub
  • Terrace on the roof
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: West Kowloon Station (1.2 km / 0.8 mi)
  • Metro station: Kowloon Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Ritz Carlton Hong Kong offers 312 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room fridges, espresso makers and minibars. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries. This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • DVD player
  • Fridge
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Children's dressing gowns
  • Children's slippers
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Tosca di Angelo – Overlooking the ocean, this fine-dining restaurant specialises in Italian cuisine and serves lunch and dinner. 1-star Michelin rating. Reservations are required.

Tin Lung Heen – Overlooking the ocean, this restaurant specialises in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating. Reservations are required. Open daily.

Cafe 103 – This buffet restaurant specialises in international cuisine and serves lunch and dinner. Reservations are required. Open daily.

The Lounge and Bar – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Boat tours nearby
  • Health or beauty spa nearby

Spa Services

The Ritz-Carlton Spa, Hong Kong has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 9
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.

This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

The Ritz Carlton Hong Kong offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 880.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, mobile payments and cash

Mobile payment options include: Alipay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.

This property does not allow children 9 and younger to access the Club Lounge after 8 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments and Alipay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

  • Mobile payments
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Alipay
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 24 hours
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately HKD 426.8 to 1000 for adults and from HKD 217.8 to 1000 for children
  • Airport shuttle fee: HKD 1400 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: HKD 800 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 880.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hong Kong Ritz Carlton
  • Ritz Carlton Hong Kong Hotel Kowloon
  • Ritz Carlton Hotel Hong Kong
  • Ritz Carlton Hong Kong Kowloon
  • Ritz Carlton Hong Kong Kowloo
  • The Ritz Carlton Hong Kong Hotel
  • The Ritz Carlton Hong Kong Kowloon
  • The Ritz Carlton Hong Kong Hotel Kowloon

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.