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5.0 out of 5

"Great location. We got a free upgrade which was nice. Super harbour view. Staff always friendly and helpful. Perfect for a short stay in hk! " More

By a verified traveller on Wed 18 Sep 2019

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Deluxe Room, 1 King Bed, Non Smoking, City View (Skyline View)

Bed Count 1 King Bed Maximum Occupancy 3 Max
£228* Per night/room 10 Aug - 11 Aug

Deluxe Room, 1 King Bed, Non Smoking (Victoria Harbour)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 Bedroom, Non Smoking, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking (Club Level)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 Bedroom, Non Smoking (Victoria Harbour)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Ritz Carlton Hong Kong. During your stay, you'll be connected to a shopping centre and just a quick walk from International Commerce Centre. You'll find features such as free WiFi in public areas, plus 4 restaurants and 3 bars. Built in 2011, this 5-star hotel has 312 rooms over 16 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with iPod docking stations, sitting areas and 24-hour room service
  • Free WiFi
  • Enjoy Italian cuisine with ocean views at Tosca, one of the property's 4 restaurants and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, body scrubs or Ayurvedic treatments at The Ritz-Carlton Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and a sauna
  • Guests have great things to say about the location and the bar
  • Steps from International Commerce Centre and Sky 100
  • Airport shuttle service available for a fee

The Ritz Carlton Hong Kong ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Ritz Carlton Hong Kong

Everyone (1) Couples (1) Family (1)
5 out of 5
Great location. We got a free upgrade which was nice. Super harbour view. Staff always friendly and helpful. Perfect for a short stay in hk!

Posted by on 18 Sep 2019

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Comment from Hotel Management

19 Sep 2019 by Pierre P.

Dear Anonymous, Thank you very much for your review. I am glad to know that you had a great stay with us. Our Ladies and Gentlemen pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm, relaxed, yet refined ambience. We look forward to welcoming you back again soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong

5 out of 5

Fabulous views, what every 5 star hotel should be

Great hotel, everything is where it should be. Staff very attentive and go out their way to help. Fantastic pool/hot tub on floor 118 with unrivalled views, best pool I’ve every been in! We ate in cafe 103 and the 2 Michelin star Chinese restaurant and both were great. Access to city is easy with constant supply of taxis at the lobby. Only downside is the convoluted walk from hotel through the mall using the lifts in order to get to the airport express. Other than that, this hotel is perfect!

Posted by , from edinburgh on 6 Mar 2018

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Comment from Hotel Management

7 Mar 2018 by Pierre P.

Dear davy, Thank you very much for your generous review. I am very grateful to learn that you enjoyed the spectacular views of Hong Kong, the hotel facilities and the impeccable service provided by our Ladies and Gentlemen. We are devoted to providing genuine care and comfort for our esteemed guests to enjoy. We look forward to welcoming you back for another memorable experience. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong

5 out of 5

Hieno paikka juhlistaa syntymäpäivää

Mahtava hotelli varsinkin 118 kerroksen uima-allas.Palvelu kiitettävää.

Posted by on 16 Feb 2016

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Renovations + Closures

The following facilities or services will be unavailable from May 1 2021 to December 31 2021 (dates subject to change):

  • Sauna

Property Features

The Ritz Carlton Hong Kong offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. Event space at this hotel measures 16146 square feet (1500 square metres) and includes conference centres. A nightclub, a fitness centre, and a rooftop terrace are also featured at the luxury The Ritz Carlton Hong Kong. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Kowloon hotel.

  • 1 building
  • 312 guestrooms or units
  • 16 levels
  • 4 dining venues
  • 3 bars or lounges
  • 16146 sq ft of conference space
  • 1500 sq. m of conference space
  • Built in 2011
  • Nightclub
  • Coffee shop
  • Terrace on the roof
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Fridge
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Hong Kong International Airport (HKG) (32.3 km / 20 mi)
  • Train station: West Kowloon Station (1.2 km / 0.8 mi)
  • Metro station: Kowloon Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Ritz Carlton Hong Kong offers 312 forms of air-conditioned accommodation which are accessible via exterior corridors, and features iPod docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges, espresso makers and minibars. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • DVD player
  • Fridge
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Children's dressing gowns
  • Children's slippers
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Tosca – Overlooking the ocean, this fine-dining restaurant specialises in Italian cuisine and serves lunch and dinner. 1-star Michelin rating. Reservations are required.

Tin Lung Heen – Overlooking the ocean, this restaurant specialises in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating. Reservations are required. Open daily.

Cafe 103 – This buffet restaurant specialises in international cuisine and serves lunch and dinner. Reservations are required. Open daily.

The Lounge and Bar – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Almas Caviar Bar – This Champagne bar specialises in international cuisine. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Boat tours nearby
  • Bicycle rentals nearby

Spa Services

The Ritz-Carlton Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

  • Number of treatment rooms 9
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 880.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards, cash and mobile payments

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.

This property does not allow children 9 and younger to access the Club Lounge after 8 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitiser.

  • Mobile payments
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Alipay
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorisation
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between HKD 382.80 and HKD 1000 for adults, and HKD 192.5 and HKD 1000 for children (approximately)
  • Airport shuttle fee: HKD 2440 per vehicle (one-way)
  • Valet parking fee: HKD 700 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: HKD 880.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hong Kong Ritz Carlton
  • Ritz Carlton Hong Kong Hotel Kowloon
  • Ritz Carlton Hotel Hong Kong
  • Ritz Carlton Hong Kong Kowloon
  • Ritz Carlton Hong Kong Kowloo
  • The Ritz Carlton Hong Kong Hotel
  • The Ritz Carlton Hong Kong Kowloon
  • The Ritz Carlton Hong Kong Hotel Kowloon

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.