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4.0 out of 5

"I did not stay at this hotel so could not give a review " More

By a verified traveller on Fri 17 Jul 2020

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Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Quadruple Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Aparthotel Pergamin. During your stay, you'll be connected to a shopping centre and just a quick walk from Main Market Square. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and a round-trip airport shuttle (surcharge). Built in 1800, this 3-star hotel has 30 rooms over 5 floors. All rooms offer free WiFi and pillowtop beds.

  • Air-conditioned accommodations with pillowtop beds, LCD TVs and DVD players
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, convenience store and multilingual staff
  • Guests speak favourably about the area's walkability and the size of the guestrooms
  • Just a 3-minute walk from Planty Park and 9 minutes on foot from Main Market Square
  • Airport shuttle service available for a fee
  • Pets welcome free of charge

Aparthotel Pergamin ratings based on 44 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Aparthotel Pergamin

Everyone (18) Couples (13) Family (3) Other (1) Friends (8)
3 out of 5
I did not stay at this hotel so could not give a review

Posted by , from London on 17 Jul 2020

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4 out of 5
Good value for money hotel which is well located a short stroll from the main square with friendly and helpful staff. Negatives would be drainage smell in bathroom and dated decor, also a little noisy in rooms facing the road.

Posted by on 12 Apr 2019

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Comment from Hotel Management

12 Apr 2019 by Front office

Dear Guest, Thank you for sharing your feedback with us. We are sorry for inconveniences that met you, however we would like to inform that we are currently working to eliminate all defects. We are very happy that overall you liked our hotel, our staff's attitude, location and price. We invite you to visit us again and see how we improve. Best regards, Katarzyna Wiśniewska Front office manager

5 out of 5
Friendly staff, lovely size room and really comfy bed! Shower was powerful and hot! Very close to market square (5 minutes walk). Overall great hotel and would stay here again in the future!! Thanks guys

Posted by , from West Yorkshire on 1 Apr 2018

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Comment from Hotel Management

9 Apr 2018 by Klaudia Gibała

Dear Guest, Thank you for staying with us and your feedback! I hope that your stay was enjoyable. We welcome you in future. Best Regards, Klaudia Gibała

5 out of 5

Great Location

Great hotel for a city break, next door was a late night convenience store and only a 10 minute easy walk to the main square. Hotel staff helpful and friendly. Breakfast buffet was excellent for about £5. Batchroom had a bit of a smell but thats our only complaint and it didn’t really bother us as we were out most of the time. Perfect hotel for a city break.

Posted by , from nottingham on 28 Feb 2018

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Comment from Hotel Management

1 Mar 2018 by Klaudia Gibała

Dear Guest, Thank you for staying with us. I am sorry for any inconveniance during your stay. Your feedback will help us to eliminate defects for the next guests. Best Regards. Klaudia Gibała

5 out of 5

Lively city

Pros: 24 h reception , clean towels every day , FIRST OF ALL location close to the Old Town.
Cons: There was not any shelf for a shampoo bottle in the shower !
Location: Old Town, Kazimierz, Wavel, ghetto, Schindler's Factory. The many Michelin level restaurants. See the painting : da Vinci / Lady with an ermite !
I recommend Krakow for tourists that are looking for a 6 day city vacation.

Posted by , from S-E Finland on 31 Oct 2017

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Comment from Hotel Management

8 Nov 2017 by Klaudia Gibała

Dear Guest, Thank you for staying with us and your feedback! I hope that your stay was enjoyable. We welcome you in future. Best Regards, Klaudia Gibała

5 out of 5

Brilliant location

Pros: loved the location. It was very clean and the staff were lovely. We had breakfast on 2 mornings which was very filling and set us up for the day.
Cons: Maybe to ask for a room at the back of the building as the trams start very early in the morning. Other than that the hotel is excellent.
Location: I think I have covered stuff to do in the above question - number 1
This hotel is in a brilliant location. Just 5 minutes walk from the main square in one direction and a fabulous shopping centre in the other direction. While walking in either direction there are beautiful buildings, steeped in history. We packed a lot into our weekend - Saturday - The Salt Mines which were amazing......Sunday - Auchwitz tough trip, and we did Schinders factory on Monday morning. If it is your intention to do all the trips be prepared for walking and wear comfy shoes, particularly for Auchwitz and the salt mines. Weather this year at the end of November was mixed - it was very mild but got cold also and we got a lovely flurry of snow yesterday before we returned home. I recommend to wrap in layers and that way you can peel off if you get hot.

Posted by , from Galway Ireland on 29 Nov 2016

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Comment from Hotel Management

22 Feb 2017 by Dominika

Dear Guest, Thank you for staying with us. We are grateful for your feedback and such a comprehensive and helpful review. I hope that we will see again! Best Regards!

3 out of 5

Nice place in good place

Hyvällä paikalla pieni rauhallinen hotelli ja tuurilla sai parkkipaikan autolle läheltä hotellia

Posted by on 6 Sep 2016

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Comment from Hotel Management

2 Oct 2016 by Dominika

Dear Guest, Thank you for staying with us and your feedback! We welcome you in future! Sincerly!

4 out of 5

Great city location

Simple but clean and great value. Breakfast was surprisingly good :-)

Posted by on 15 Dec 2015

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5 out of 5

perfect stay

Great location, friendly and helpful staff. In a nice location only a few minutes to market square. We will use this hotel next time we visit Krakow.

Posted by on 25 Nov 2013

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4 out of 5

Posted by on 20 Sep 2019

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Comment from Hotel Management

23 Sep 2019 by Klaudia Gibała

Dear Guest, Thank you for your feedback. We look forward to hosting you in our hotel again! Best regards, Klaudia Gibała

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Aparthotel Pergamin offers its guests tour or ticket assistance, multilingual staff, and a corner/local shop. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Aparthotel Pergamin also features express check-in, room service (during limited hours), and express check-out. This 3-star Krakow hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 5 levels
  • Built in 1800
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Krakow Glowny Station (2 km / 1.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Aparthotel Pergamin offers 30 accommodations with DVD players and a safe. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. This Krakow hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Coffee maker
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 AM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Aparthotel Pergamin offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Cash deposit required
  • Gap period enforced between guest stays - 48 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 60 per person (approximately)
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Aparthotel Pergamin Aparthotel
  • Aparthotel Pergamin Aparthotel Krakow
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.