"Fantastic location and friendly helpful staff. Lovely apartment at a great price. " More
6 Feb 2020 by Damian Klimczak
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Looking forward to seeing you again soon. Kind regards
7 Jul 2019 by Ewelina
Dear Sir/Madam, Thank you for your such a positive opinion. We are really happy that we have met your expectations and you are satisfied with your stay. We appreciate your kind words about staff. We always do our best to make our guests feel like at home. We invite you again! Best Regards, Venetian House Aparthotel Team
9 Oct 2018 by Katarzyna Sotoła
Dear Mrs/ Ms, Thank you very much for your stay in our hotel, it was a pleasure to welcome you. We are very happy that you are satisfied and expectations have been met. We will be very pleased if you choose Venetian House Apartment again during your next visit to Krakow Sincerely, Venetian House Apartment
29 Aug 2018 by Katarzyna Sotoła
Dear Mr/Mrs, Thank you so much for sharing your opinion with us. We truly appreciate it. We are glad to hear that you have had such a positive experience while staying at Venetian House. It is beyond satisfying to us to know that the location, conditions of the apartments, their cleanliness, and especially our staff’s services pleased you and made your stay enjoyable and comfortable. We are glad that you mentioned and you enjoyed our restaurant Urban Garden. We hope that you will remember your trip to Krakow for a long time and maybe you will decide to visit us again one day. We hope to have the chance to meet you again someday! Kind regards, Venetian House Team
28 Sep 2017 by Reception
Dear Alyson, thank you for your comment. We are glad to hear that you liked the facilities of your apartment. We do our best to provide our guests with everything that will make their stay convenient and make them independent. Kind regards.
6 Oct 2020 by Yours sincerely, Anna Jasińska, Front Office Manag
Dear Guest, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that housekeeping surprised you in the room. I can only imagine how uncomfortable you were then, and I understand that. Please be convinced, however, that it was not our bad intention to disturb your peace. Every our visit in guests room is to make service in agree with our internal procedures. It is always to ensure the highest standard of service and cleanliness.I wanted to contact you on Friday as you asked for, but I couldn't get through to you. I asked the reception to apologize to you on my behalf, explain the situation and offer a small free voucher in the restaurant. If the front desk staff did not do this please let me know. Each guest is very important to us and we treat each one with due respect. If during your stay there were other circumstances that intensify your negative impression, write me about it please. We apologize again for this situation.
16 Sep 2019 by Mateusz Czerski
Thank you for a positive opinion! Best regards
20 Aug 2019 by Ewelina
Dear Sir/Madam, Thank you for leaving such a high grade for your stay in Venetian House Aparthotel. We sincerely invite you again! Greetings, Ewelina Milewska Guest Relations Specialist
20 Aug 2019 by Ewelina
Dear Sir/Madam, Thank you for leaving such a high grade for your stay in Venetian House Aparthotel. We sincerely invite you again! Greetings, Ewelina Milewska Guest Relations Specialist
Venetian House Market Square Aparthotel offers its guests tour or ticket assistance, multilingual staff, and express check-out. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Venetian House Market Square Aparthotel also features a front desk safe and a lift. This 4-star Krakow apartment is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Venetian House Market Square Aparthotel offers 34 air-conditioned accommodations with a safe and complimentary bottles of water. Accommodation at this 4-star apartment has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 1:00 PM - 6:00 AM. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Venetian House Market Square Aparthotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 1:00 PM - 6:00 AM.
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
