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Economy Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£37* Per night/room 15 Aug - 16 Aug

Family Suite

Bed Count 3 Twin Beds Maximum Occupancy 5 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Duplex Suite

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, View (Main Square)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Venetian House Market Square Aparthotel's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Main Market Square. Enjoy features like free WiFi in public areas and a round-trip airport shuttle (surcharge). Built in 1900, this 4-star aparthotel has 34 aparthotels over 5 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.

  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Amenities include multilingual staff and a lift
  • Guests have great things to say about the quiet location and the bathrooms
  • Steps from Main Market Square and St. Mary's Basilica
  • Airport shuttle service available for a fee

Venetian House Market Square Aparthotel ratings based on 26 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Venetian House Market Square Aparthotel

Everyone (17) Couples (5) Family (2)
5 out of 5
Fantastic location and friendly helpful staff. Lovely apartment at a great price.

Posted by on 27 Jan 2020

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Comment from Hotel Management

6 Feb 2020 by Damian Klimczak

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Looking forward to seeing you again soon. Kind regards

5 out of 5
Possibly the best location in krakow. Very clean . Well done all the cleaners. All staff were fantastic. I loved it. And will be back.

Posted by on 29 Jun 2019

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Comment from Hotel Management

7 Jul 2019 by Ewelina

Dear Sir/Madam, Thank you for your such a positive opinion. We are really happy that we have met your expectations and you are satisfied with your stay. We appreciate your kind words about staff. We always do our best to make our guests feel like at home. We invite you again! Best Regards, Venetian House Aparthotel Team

5 out of 5

Posted by on 4 Oct 2018

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Comment from Hotel Management

9 Oct 2018 by Katarzyna Sotoła

Dear Mrs/ Ms, Thank you very much for your stay in our hotel, it was a pleasure to welcome you. We are very happy that you are satisfied and expectations have been met. We will be very pleased if you choose Venetian House Apartment again during your next visit to Krakow Sincerely, Venetian House Apartment

5 out of 5

Excellent Location

Excellent Location, clean and urban garden cafe below is very good

Posted by on 18 Aug 2018

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Comment from Hotel Management

29 Aug 2018 by Katarzyna Sotoła

Dear Mr/Mrs, Thank you so much for sharing your opinion with us. We truly appreciate it. We are glad to hear that you have had such a positive experience while staying at Venetian House. It is beyond satisfying to us to know that the location, conditions of the apartments, their cleanliness, and especially our staff’s services pleased you and made your stay enjoyable and comfortable. We are glad that you mentioned and you enjoyed our restaurant Urban Garden. We hope that you will remember your trip to Krakow for a long time and maybe you will decide to visit us again one day. We hope to have the chance to meet you again someday! Kind regards, Venetian House Team

5 out of 5

lovely aparthotel excellent facilites

Pros: Modern apartment and ideal location
Cons: Nothing
Location: Location excellent and you are right in the hub of the square
Location of this aparthotel is excellent, facilities are great. Hotel staff so helpful. You are in the heart of the square with this apartment.

Posted by , from england on 12 Sep 2017

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Comment from Hotel Management

28 Sep 2017 by Reception

Dear Alyson, thank you for your comment. We are glad to hear that you liked the facilities of your apartment. We do our best to provide our guests with everything that will make their stay convenient and make them independent. Kind regards.

2 out of 5
Un point très négatif, quelqu'un est rentré tôt le matin dans ma chambre, sans frapper à la porte ! Je voulais me reposer et bien dormir. C'était raté ! Aucune excuse de la part de la manager!!! Juste un café offert au restaurant ! Sûrement le même café que j'ai gratuitement à disposition dans ma chambre ! Je suis tres déçu par la direction, Aucunes excuses réelles! Pour la manager cequo est important ce neyt oas le bien-être du client mais uniquement son argent ! !!peu importe sip passe un agréable séjour ! !!

Posted by on 6 Oct 2020

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Comment from Hotel Management

6 Oct 2020 by Yours sincerely, Anna Jasińska, Front Office Manag

Dear Guest, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that housekeeping surprised you in the room. I can only imagine how uncomfortable you were then, and I understand that. Please be convinced, however, that it was not our bad intention to disturb your peace. Every our visit in guests room is to make service in agree with our internal procedures. It is always to ensure the highest standard of service and cleanliness.I wanted to contact you on Friday as you asked for, but I couldn't get through to you. I asked the reception to apologize to you on my behalf, explain the situation and offer a small free voucher in the restaurant. If the front desk staff did not do this please let me know. Each guest is very important to us and we treat each one with due respect. If during your stay there were other circumstances that intensify your negative impression, write me about it please. We apologize again for this situation.

4 out of 5
Il y a pas mal de bruits durant notre seule nuit passée dans cet hôtel.

Posted by on 28 Oct 2019

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5 out of 5

Posted by on 23 Aug 2019

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Comment from Hotel Management

16 Sep 2019 by Mateusz Czerski

Thank you for a positive opinion! Best regards

4 out of 5

Posted by on 9 Aug 2019

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Comment from Hotel Management

20 Aug 2019 by Ewelina

Dear Sir/Madam, Thank you for leaving such a high grade for your stay in Venetian House Aparthotel. We sincerely invite you again! Greetings, Ewelina Milewska Guest Relations Specialist

4 out of 5

Posted by on 7 Aug 2019

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Comment from Hotel Management

20 Aug 2019 by Ewelina

Dear Sir/Madam, Thank you for leaving such a high grade for your stay in Venetian House Aparthotel. We sincerely invite you again! Greetings, Ewelina Milewska Guest Relations Specialist

About the Venetian House Market Square Aparthotel

Location Rynek Glowny 11, Krakow, Lesser Poland 31-042

Property Features

Venetian House Market Square Aparthotel offers its guests tour or ticket assistance, multilingual staff, and room service (during limited hours). Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Venetian House Market Square Aparthotel also features express check-out and a lift. This 4-star Krakow aparthotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 5 levels
  • Built in 1900
  • Express check-out
  • Staff members are multilingual
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Krakow (KRK-John Paul II - Balice) (15 km / 9.3 mi)
  • Train station: Krakow Glowny Station (3 km / 1.9 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Venetian House Market Square Aparthotel offers 34 forms of air-conditioned accommodation with a safe and coffee/tea makers. Accommodation at this 4-star aparthotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning

Food & Drink

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance.

This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 120 per day.

Pet Policy

  • Pets and service animals are not allowed at Venetian House Market Square Aparthotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless checkout are available.

  • Property is cleaned with disinfectant
  • One child stays free
  • Private entrance
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Online Penalty Collection
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: PLN 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 90 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PLN 120 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Venetian House Market Square
  • Venetian House Market Square Aparthotel
  • Venetian House Market Square Aparthotel Apartment
  • Venetian House Market Square Aparthotel Apartment Krakow
  • Venetian House Market Square Aparthotel Krakow
  • Venetian House Market Square
  • Venetian House Market Square Aparthotel Krakow
  • Venetian House Market Square Aparthotel Aparthotel
  • Venetian House Market Square Aparthotel Aparthotel Krakow

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Venetian House Market Square Aparthotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.