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"Lovely hotel, staff very nice and polite, if i had one tiny complaint it would be the so called double bed, two singles pushed together wasnt comf ... " More

By a verified traveller on Wed 27 Nov 2019

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Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£55* Per night/room 14 Jul - 15 Jul

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Park Inn by Radisson Cardiff City Centre ratings based on 17 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Park Inn by Radisson Cardiff City Centre

Everyone (6) Couples (6) Family (2) Friends (1) Other (1)
5 out of 5

Posted by on 26 Jun 2022

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5 out of 5
Lovely hotel, staff very nice and polite, if i had one tiny complaint it would be the so called double bed, two singles pushed together wasnt comfy

Posted by on 27 Nov 2019

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3 out of 5
Room was really cold, radiator didn't work. Really uncomfortable bed and pillows and the shower was held together with red sticky tape so was unable to change the height of it

Posted by on 16 Oct 2019

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Comment from Hotel Management

29 Oct 2019 by Ryan

Thank you for taking the time to post a review , I will be forwarding your feedback onto the housekeeping team and maintenance team to see as of why these issues have not been resolved

1 out of 5
Dark and dingy rooms. No air conditioning. No mattress protectors on the bed. Cleanliness could be better. Rude and non sensical bouncers on the door when you return from your night out. Won’t be staying again.

Posted by on 23 Jun 2019

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Comment from Hotel Management

24 Jun 2019 by Ryan

Thank you for taking the time to post a review, I will look into who was working security that day and speak to them about the manner of there work and how they are with guests.

4 out of 5

Family break

We went with my son and grandson, we love Cardiff. The hotel is located near to the centre of the shopping centre and Castle. We can't fault the facilities except we didn't have windows that opened and the air conditioning was too loud for us to sleep, but everything else such as the shower, the room and facilities downstairs like the bar were brilliant, we would definitely recommend it to you!

Posted by , from North Wales on 23 Aug 2017

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4 out of 5

Very nice will definitely go back to stay .

A lovely hotel close to everything. Comfortable bed and clean room ,

Posted by , from carmarthen on 20 Feb 2017

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3 out of 5

Good location, poor hotel

Location brilliant, can't be faulted. Rest of the hotel needs a lot of work. Entry lobby absolutely freezing which is a shame as we would have used the bar and restaurant otherwise. Room dirty and lights broken, but not horrific. Common areas were filthy though and looked like they hadn't been cleaned or hoovered in at least a week. Definitely wouldn't stay here again.

Posted by , from Surrey on 27 Jan 2017

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5 out of 5

perfect for motorpoint arena!

perfect for the arena opposite. hotel was clean and staff were friendly. could do with a vending machine or similar on the floors as after a concert there is nowhere open to get a bottle of water etc to take to your room. otherwise no faults to mention.

Posted by on 7 Feb 2016

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4 out of 5

Trip for university interview

Very convenient location for city centre and train station. Stay was excellent and staff very good. Only issue was taxi booked through the hotel was 15 minutes late which caused us some concern as attending an interview but everything turned out well in the end.

Posted by on 17 Jan 2016

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1 out of 5

Bit of a let down

Having stayed at this city centre hotel many times , I had no worries about booking again ,although this time it was a mistake as most of the room levels were being re-decorated we arrived 19:00 but it was as if the contractors had just up and left , mess everywhere ie paint scrapings , tape, dust and looking very grubby the room was in need of redecorating also looking very grubby totally not up to the usual Rad-park inn standards , surely the contractors should of cleaned up before leaving site, if I had known this was going on I would have booked elsewhere, I won't go into being kept awake until 4-5am with an endless stream of revellers banging on doors singing shouting and screaming we did voice our concerns when we checked out .

Posted by on 26 Dec 2015

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