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3.7 out of 5

"Ideally situated for the city with free parking immediately outside, this little gem of a hotel is ideal when visiting Cardiff. " More

By a verified traveller on Sun 22 Oct 2023

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Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£51* Per night/room 12 Jul - 13 Jul

Privilege, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Mercure Cardiff North Hotel. During your stay, you'll be within walking distance of Roath Park. Free WiFi in public areas, a restaurant and a 24-hour gym are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests speak favourably about the helpful staff and the clean guestrooms
  • 6 minutes by car from National Museum Cardiff and 6 minutes from Cardiff International Arena
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area

Mercure Cardiff North Hotel ratings based on 6 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Cardiff North Hotel

Couples (1) Family (4)
5 out of 5
Ideally situated for the city with free parking immediately outside, this little gem of a hotel is ideal when visiting Cardiff.

Posted by on 22 Oct 2023

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Comment from Hotel Management

27 Oct 2023 by Dorota Price, General Manager

Dear Becky,Thanks for this kind review.We are thrilled to hear that you found our location ideal for visiting Cardiff and appreciated the convenience of our free parking. It's great to know that our clean and well-maintained hotel met your expectations, and that our service was top-notch.We noticed your comment on the room amenities, and we would like to inform you that we offer different types of rooms, including Privilege Rooms, which come with additional amenities such as an espresso machine, Bluetooth speaker, and a mini refrigerator with complimentary soft drinks and fruit juices. We hope you'll consider staying in one of these rooms during your next visit for an enhanced experience.We look forward to the pleasure of welcoming you back. Many thanks again,Dorota Price, General Manager

5 out of 5
The hotel was very clean and the staff were friendly and professional. The breakfast was great with loads to choose from.

Posted by on 1 May 2023

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Comment from Hotel Management

6 May 2023 by Atanas Mladenov

Dear Margaret,Thank you for taking the time and trouble to complete a survey following your recent stay at The Mercure Cardiff North Hotel.We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests.Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to The Mercure Cardiff North in the near future.Yours sincerely,Atanas MladenovFront Office Manager

2 out of 5
We had dinner and breakfast. Breakfast was on par with other hotels but the dinner was excellent. The chef is an asset to the hotel. The hotel does not have written information in the rooms stating what is available and how to gain entrance ie gym needs an access code, but unless you trawl through a QR code the information is very difficult to obtain. The reception area is busy and waiting time is long to be seen.

Posted by on 21 Jun 2022

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Comment from Hotel Management

26 Jun 2022 by Dorota Price GM

Hi Nasir, Thank You for your review and compliments regarding food and our chefs. Will work in the information accessibility, we about the introduce the new in house guest tool which should make things easier. Kind Regards

1 out of 5
Ordered jug of water with ice and lemon in restaurant, no ice, no lemon, guess I was lucky they had water. Food took 45 minutes to arrive, waiting 30 minutes for a member of staff to take away plate, gave up and left

Posted by on 5 Nov 2021

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5 out of 5
Superb service, great COVID precautions, would recommend.

Posted by on 3 Aug 2020

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Comment from Hotel Management

6 Aug 2020 by KyleG

Thank you for the great feedback. We look forward to welcoming you back in the future. Kind Regards, Kyle Griffiths Operations Manager

4 out of 5
had a twin room and beds were very comfy. Free parking is a bonus too

Posted by on 1 Jan 2020

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About the Mercure Cardiff North Hotel

Location Circle Way East, Cardiff, Wales CF23 9XF

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and a garden are also featured at the business-friendly Mercure Cardiff North Hotel. Parking is available for a fee. A complete renovation of Mercure Cardiff North Hotel was completed in December 2019. Smoking is allowed in designated areas at this Art Deco Cardiff hotel.

  • 1 building
  • 132 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1971
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Heath High Level Station (3.9 km / 2.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Cardiff North Hotel offers 132 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. LCD televisions come with digital channels. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers. This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 11:00 AM.

The Bay Restaurant – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.

Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Water dispenser use by guests actively encouraged
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.50 to 14.50 per person
  • Uncovered self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cardiff North Park Inn
  • Park Inn Cardiff North
  • Park Inn Radisson Cardiff North
  • Park Inn Radisson Hotel Cardiff North
  • Radisson Cardiff North
  • Radisson Park Inn Cardiff North
  • Park Inn Radisson Cardiff North Hotel
  • Park Inn By Radisson Cardiff North Wales
  • Park Inn By Radisson Cardiff North Hotel Cardiff
  • Cardiff Park Inn
  • Park Inn Hotel Cardiff
  • Cardiff North Hotel AccorHotels
  • Cardiff North AccorHotels
  • Hotel The Cardiff North Hotel By AccorHotels Cardiff
  • Cardiff The Cardiff North Hotel By AccorHotels Hotel
  • Hotel The Cardiff North Hotel By AccorHotels
  • The Cardiff North Hotel By AccorHotels Cardiff
  • Park Inn by Radisson Cardiff North
  • Hotel AccorHotels
  • AccorHotels
  • Cardiff North Accorhotels
  • Mercure Cardiff Hotel Cardiff
  • Mercure Cardiff North Hotel Hotel
  • Mercure Cardiff North Hotel Cardiff
  • The Cardiff North Hotel By AccorHotels
  • Mercure Cardiff North Hotel Hotel Cardiff

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from Visit Wales.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.