24 Feb 2020 by MF
Dear Sir or Madam, Thank you for your scores. Please do come back again soon. Kind regards Marie Fagan General Manager
2 Dec 2019 by MF
Dear Sir or Madam, Thank you for your review. I am happy you enjoyed your stay and the the team were polite and helpful. Please do come back again soon. Kind regards Marie Fagan General Manager
22 Oct 2019 by MF
Dear Sir or Madam, Thank you for your review. I am so happy to read that the team went out of their way to provide excellent service during your stay. Please do come back again soon. Kind regards Marie Fagan General Manager
23 Sep 2019 by MF
Dear Sir or Madam, Thank you for your scores of 5! Please do come back again soon. Kind regards Marie Fagan General Manager
24 Jul 2019 by MF
Dear Sir or Madam, Thank you for your review and recommendation. I am so happy to read that you had an excellent stay and experience here with us in Cardiff. Please do come back again. Kind regards Marie Fagan General Manager
6 Jun 2019 by MF
Dear Sir or Madam, Thank you for your scores! Please do come back again soon. Kind regards Marie Fagan General Manager
3 Apr 2019 by MF
Dear Sir or Madam, Thank you for your review. I am so happy to read your comments regarding the pleasant, helpful and professional staff and I will share your lovely feedback. I do look forward to welcoming you back. Kind regards Marie Fagan General Manager
17 Jan 2019 by mf
Dear Sir or Madam, A big thank you for your review. I am so happy to read that you enjoyed your stay, our location and very helpful and friendly team. I am so very sorry for your feedback regarding the parking and please do contact us before your next stay and we will be happy to help you with alternative self-parking. Their is an NCP on Greyfriars Road which is only two minute walk from the hotel. I do look forward to welcoming you back. Kind regards Marie Fagan General Manager
7 Jan 2019 by MF
Dear Sir or Madam, Thank you for your score. I do hope that you will consider visiting us again soon. Kind regards Marie Fagan General Manager
9 Jul 2018 by MF
Dear Sir or Madam, Thank you for your review. I am delighted to read your feedback regarding the great check-in and service you received and that you especially enjoyed your omelette at breakfast. I have also noted your comments regarding your vehicle and please do contact the hotel directly regarding this matter and our Director of Operations will be happy to assist you. I do hope that you will consider staying with us in the future. Kind regards Marie Fagan General Manager
The following facilities or services will be unavailable from August 16 2020 to December 31 2020 (dates subject to change):
Hilton Cardiff offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 3651 square feet (339 square metres) and includes conference rooms. A sauna, spa services, and tour or ticket assistance are also featured at the luxury Hilton Cardiff. Parking is available for a fee. This 4.5-star Cardiff hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: Free WiFi , Wired Internet access - surcharge
Self parking (surcharge)
Hilton Cardiff offers 197 forms of air-conditioned accommodation with minibars and laptop-compatible safes. 32-inch Flat-screen televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers. This Cardiff hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a to-go breakfast daily from 7 AM to 10 AM.
Grey Restaurant – This restaurant specialises in local cuisine and serves lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Schmoo in the City has 2 treatment rooms and outdoor treatment areas. Services include hot stone massages, facials, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast.The property affirms that it follows sanitisation practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.