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"Rooms are small and outdated they need a paint the carpets were stained the curtains were stained too with vomiting stains . Their leisure club was ou ... " More

By a verified traveller on Sat 07 Dec 2019

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Hotel Description

The shopping around The Dragon Hotel gets high marks from our customers. During your stay, you're just a quick walk from Swansea Castle. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar. This 4-star hotel has 106 rooms over 6 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Enjoy a bite to eat at THE DRAGON BRASSERIE, a brasserie that serves regional cuisine
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests speak favourably about the location and the helpful staff
  • Steps from Swansea Castle and 5 minutes on foot from Swansea Market

Standard Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£46* Per night/room 20 Jul - 21 Jul

Family Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Standard Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Dragon Hotel ratings based on 14 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Dragon Hotel

Everyone (8) Couples (2) Family (4)
4 out of 5

Posted by on 22 Feb 2020

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3 out of 5
Rooms are small and outdated they need a paint the carpets were stained the curtains were stained too with vomiting stains . Their leisure club was out of service its been like this for months but doesnt mention this on thei site or on ebookers site so very misleading They dont have ice buckets and o ly one elevator worked

Posted by on 7 Dec 2019

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4 out of 5
The location of hotel is in city centre. I had a room on high level and I had a beautiful view.

Posted by on 23 Aug 2019

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2 out of 5
There was nothing unique in this hotel. Very expensive for an old and out of date hotel.

Posted by , from London on 10 Aug 2019

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4 out of 5
The location was very good. Once again, a very pleasant stay.

Posted by on 5 Aug 2019

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4 out of 5
Good hotel, dated in places. Service and facilities great.

Posted by on 21 Jul 2019

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4 out of 5

Posted by on 24 Jun 2019

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4 out of 5
The smart phone in room was handy, clean, friendly staff

Posted by on 28 Apr 2019

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5 out of 5
Nice breakfast and brasserie for lunch or evening meal.convenient for bus and train stations

Posted by , from Lancs on 16 Sep 2018

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2 out of 5
Busy hotel in need of updating. Carpets in rooms and communal areas are dirty and stained. Beds clean and comfortable. Breakfast made to order.

Posted by , from Chester UK on 27 Aug 2018

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Renovations + Closures

This property is closed from 16 April 2020 to 28 June 2020 (dates subject to change).

The following facilities are closed until further notice:

  • Bar/Lounge
  • Business centre
  • Fitness facilities
  • Meeting facilities
  • Sauna
  • Swimming pool

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. The eco-friendly The Dragon Hotel also features concierge services, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Swansea hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Cardiff (CWL-Cardiff Intl.) (67.4 km / 41.9 mi)
  • Train station: Swansea Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Dragon Hotel offers 106 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. 30-inch Flat-screen televisions come with satellite channels. This Swansea hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to 11:30 AM.

THE DRAGON BRASSERIE – This brasserie specialises in regional cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Piano Bar & Restauarnt – This restaurant specialises in British cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Marina nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Contactless check-out is available.Individually wrapped food options are available for breakfast and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 10.00 per person (approximately)
  • Self-parking fee: GBP 9.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dragon Hotel
  • Dragon Hotel Swansea
  • Dragon Swansea
  • Hotel Dragon
  • The Dragon Hotel Swansea, Wales
  • The Dragon Hotel Hotel
  • The Dragon Hotel Swansea
  • The Dragon Hotel Hotel Swansea

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme

National Rating

This property has received its official star rating from Visit Wales.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.