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4.0 out of 5

"Always friendly professional staff that are happy to help " More

By a verified traveller on Thu 29 Aug 2019

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Hotel Description

Our customers tell us they can't get enough of Cardiff Marriott Hotel's great location. During your stay, you're just a quick walk from Principality Stadium. Free WiFi in public areas, a restaurant and a 24-hour gym are available.

  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 4-minute walk from Cardiff International Arena and 5 minutes on foot from St. David's Hall

Cardiff Marriott Hotel ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cardiff Marriott Hotel

Everyone (6) Family (1)
4 out of 5

Posted by on 30 Oct 2019

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5 out of 5

Posted by on 2 Sep 2019

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Comment from Hotel Management

22 Sep 2019 by h

Dear Guest, Thank you for taking the time to review your recent stay with us at the Cardiff Marriott. We hope to welcome you back to the hotel should your future travels bring you back to Cardiff, Kind Regards Front Desk

5 out of 5
Always friendly professional staff that are happy to help

Posted by on 29 Aug 2019

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Comment from Hotel Management

30 Aug 2019 by CM

Dear guest, Thank you so much for taking the time to offer us such kind and valuable feedback. I have shared your comments with the whole team. Thank you very much. We hope to welcome you back to the Cardiff Marriott shortly. Best wishes The Front Desk Team

4 out of 5

Posted by on 31 Jul 2019

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Comment from Hotel Management

3 Aug 2019 by Cardiff Marriott Hotel

Thank you for choosing to stay at the Cardiff Marriott Hotel and providing your honest feedback.

5 out of 5

Posted by on 23 Jul 2019

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Comment from Hotel Management

23 Jul 2019 by Cardiff Marriott

Dear guest, Thank you for choosing to stay at the Cardiff Marriott hotel and for offering your valuable feedback. We are happy to hear you enjoyed your stay and hope to welcome you back shortly. Best wishes Front Desk

4 out of 5

Posted by on 13 Jun 2019

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Comment from Hotel Management

13 Jun 2019 by Front Desk, Cardiff Marriott

Dear guest Thank you for taking the time to offer your valuable feedback. We look forward to welcoming you back in the future.

1 out of 5
Terrible tv did not work remote did not work . Came to relax and had to make several calls to get things working . Just ridiculous really for the price of the hotel !

Posted by on 20 May 2019

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Comment from Hotel Management

26 May 2019 by H

Dear Guest, Thank you for taking the time to review your recent stay with us at the Cardiff Marriott. We take pride in providing our guests with excellent customer service, and we apologise for having fallen short of your expectations during your stay. We have passed on your feedback to ensure the issues you encountered during your stay are rectified. We hope to welcome you back to the hotel should your future travels bring you back to Cardiff, Kind Regards Front Desk

4 out of 5
nice leisure centre swimming pool and sauna. The wifi not able to log in unless give card, and never worked.

Posted by on 3 Feb 2019

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4 out of 5
Tolle Lager, sauber, gepflegt

Posted by on 15 May 2023

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About the Cardiff Marriott Hotel

Location Mill Lane, Cardiff, Wales CF10 1EZ

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 8 meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 5909 square feet (549 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the eco-certified Cardiff Marriott Hotel. For a fee, parking is available. A complete renovation of Cardiff Marriott Hotel was completed in January 2021. This 4-star Cardiff hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 10 levels
  • 5909 sq ft of conference space
  • 549 sq. m of conference space
  • Built in 1986
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Cardiff Queen Street Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Cardiff Marriott Hotel offers 205 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided once per stay. Renovation of all guestrooms was completed in January 2021.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Browns – On-site cocktail bar.

Browns Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and Barclaycard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.50 per person
  • Fee for in-room wireless Internet: GBP 10.00 per day (rates may vary)
  • Self-parking fee: GBP 18.00 per day
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cardiff Marriott
  • Cardiff Marriott Hotel
  • Marriott Hotel Cardiff
  • Cardiff Marriott Hotel Wales
  • Marriott Cardiff
  • Cardiff Marriott Hotel Hotel
  • Cardiff Marriott Hotel Cardiff
  • Cardiff Marriott Hotel Hotel Cardiff

Awards & Affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

This property has received its official star rating from Visit Wales.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.