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voco St David's Cardiff

5-star property
Havannah Street, Cardiff, Wales 020 3788 4841
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4.2 out of 5
Very good!
See all 10 Ebookers Reviews

"We paid extra and booked a room with a view and balcony, what we got was a view of the car park and a part view of the bay, the balcony looked like pa ... " More

By a verified traveller on Fri 15 Nov 2019

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Hotel Description

The comfortable rooms at voco St David's Cardiff get high marks from our customers. During your stay, you're just a quick walk from Cardiff Bay. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. Built in 1999, this 5-star hotel has 142 rooms over 7 floors. Each room includes amenities such as free WiFi and a plasma TV.

  • Air-conditioned rooms with 24-hour room service, plasma TVs and coffee/tea makers
  • Free WiFi
  • Enjoy fusion cuisine while dining at The Admiral St David
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, Ayurvedic treatments or manicures and pedicures at St David's Marine Spa
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a fitness centre, yoga classes and aerobics classes
  • Guests really like the accommodation for the overall comfort, comfy beds and cleanliness
  • Steps from Cardiff Bay and 11 minutes on foot from Wales Millennium Centre
  • Dogs welcome for a fee (restrictions apply)

Standard Room

Bed Count 2 Double Beds Maximum Occupancy 2 Max
£71* Per night/room 5 Mar - 6 Mar

Signature Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

voco St David's Cardiff ratings based on 10 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for voco St David's Cardiff

Everyone (7) Couples (2) Family (1)
4 out of 5
We paid extra and booked a room with a view and balcony, what we got was a view of the car park and a part view of the bay, the balcony looked like painted scaffolding on top of the roof below, not impressed, wish we hadn’t bothered, disappointed.

Posted by on 15 Nov 2019

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Comment from Hotel Management

16 Nov 2019 by Chris - Guest Relations

Dear Reviewer Thank you for taking the time to post your review. It was sad to read of how you were not impressed by your upgraded room. Please accept our sincerest apologies for the disappointment caused and we hope this will not deter you from booking again. We hope we may have the pleasure of welcoming you back in the near future. Warm regards Chris Lloyd Guest Relations

5 out of 5
Everything about our stay was great. The staff were really welcoming and friendly, always having a pleasant word or a bit of humour Room was lovely and balcony was a bonus especially as weather was good

Posted by on 9 Aug 2019

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Comment from Hotel Management

9 Aug 2019 by voco™ | St David’s, Cardiff

Dear Reviewer, We are delighted to hear you enjoyed your recent stay with us and trust you will be back soon. Kind regards - The Guest Relations Team

5 out of 5
Voco is a really great hotel... it’s recent refresh has brought the place up to date. The place now looks great - the rooms are spacious, beautifully appointed and have the most comfortable beds.... and the city and Bay views are beautiful. Staff were amazing, really welcoming, courteous and helpful. Perfect stay.

Posted by on 8 Apr 2019

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Comment from Hotel Management

8 Apr 2019 by The Guest Relations Team

Dear Reviewer Thank you for your review and rating, it's great to see how much you like our new look and also how well the team looked after you. We like "perfect stay" and trust that you will come back and stay again. Warm regards

3 out of 5
Comes across as a bit of a confused hotel, great location and a nice room with views of the bay although the windows in the room were filthy which I appreciate would be a nightmare to stay on top of. The bar area is too small and the staff although friendly just look scruffy wearing their own trainers, it looks disjointed and not what I would expect from a supposed 5 star which it clearly isn't to me after my stay. Breakfast was very poor with toasters etc put on the bar which looks like an after thought, the cooked buffet was poor with limited choices and empty warmers and the food was not hot at all with really cheap bread on offer, this was the low point of the stay with people queuing out into reception waiting for a table. Expected a lot from this hotel but it was overall very disappointing.

Posted by , from Cornwall on 23 Sep 2018

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Comment from Hotel Management

25 Sep 2018 by The Guest Relations Team

Dear Si Thank you for taking the time to provide us with such a concise review, we were surprised to read your comments regarding the breakfast as the Chef is very passionate about sourcing as many local produce as possible, we are currently looking into the presentation of the breakfast and many changes have been introduced, please accept our sincere apologies for your disappointment.We do hope you will come back and experience the changes for yourself. Warm regards

4 out of 5

5 star hotel, shame about the restaurant.

Pros: Spa and pool
Cons: Menu at restaurant.
Location: Harbour and city centres nearby.
Stayed at this hotel several times and will stay again. Problem is, I can’t eat there. There is no variety to the menu. It is so narrow. Main course was an option of 2 steaks, 1 chicken or a few salads. nothing imaginative. No pasta, no rice, nothing hot or spicy, quite bland and boring really for an average of £25 not including starters or puddings. Far better to walk into the city centre and visit one of the many restaurants for half the price and twice the variety.

Posted by on 24 Apr 2018

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Comment from Hotel Management

26 Apr 2018 by The Guest Relations Team

Dear Reviewer, Thank you for taking the time to provide us with your feedback following your recent stay with us. We were sorry to learn that you were disappointed with the menu we offer in The Admiral St David. The Menu draws inspiration from the eclectic food culture and bold flavours of Australasia and Asia-Pacific, while looking closer to home for the best of seasonal Welsh produce. Executive Chef Martyn Watkins’ all-day dining menu features small plates to share. If you stay with us again and dine in our restaurant, ask us if we can do enything to meet your food requirements, we are confident the team will look after you. Warm regards

3 out of 5

Low standards for what they charge

I expected a lot more for the price they charge. The hotel really could do with updating. The carpet was stained in places, marks on walls, furniture damaged, leather on the chairs is badly cracked. There are nicer hotels in Cardiff to stay in for the money Also, their email communication was poor. Dissappointing overall.

Posted by , from Abergavenny on 26 Feb 2018

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Comment from Hotel Management

28 Feb 2018 by Guest Relations

Dear Angela Thank you for taking the time to provide us with your feedback following your recent stay at St David's hotel. We are sorry that the hotel did not meet your expectations and would like to offer our sincere apologies for your disappointment. We are currently undergoing major renovations to all the bedrooms , which will then be followed by the Spa and the lobby which will address the issues you have raised. We do hope you will consider staying with us in the future. Warm regards The Guest Relations Team

5 out of 5

Family Gathering

Pros: The location was great
Location: Great bars and restaurants nearby and a great hair salon around the corner.
We were there for 2nights for a family birthday and it couldn’t have been better. We will definitely return.

Posted by , from warwickshire on 10 Nov 2017

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Comment from Hotel Management

14 Nov 2017 by Guest Relations Team

Dear Annette, Thank you for the rating and your comments. Great to see that you enjoyed your stay with us and we look forward to welcoming you back very soon. Kind regards, The Guest Relations Team.

5 out of 5

Great hotel exceptional value for money

Hotel was great with lovely views over the bay. The spa was a little dated and could do with a lick of paint. I found the massage waiting area very noisy and more like a leisure centre lounge rather than a tranquil area preparing you for a massage.

Posted by , from surrey on 18 Mar 2017

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Comment from Hotel Management

21 Mar 2017 by Guest Relations

Dear Lee Thank you for your review, I am sorry that you found the hotel a little dated, we are currently at the planning stages of major renovations to the whole hotel so the issues you have identified will soon be addressed. Kind regards - The Guest Relations Team.

3 out of 5

Nice hotel but wasn't worth 188 ....

We were supposed to get a junior suite with dinning table sofa and chairs, crappy sofa and that's it!!! Bathroom was lovely staff great and food really nice shame we didn't get the room we paid for!

Posted by , from Australia on 25 Dec 2016

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5 out of 5
Lovely stay, amazing staff and lovely views! Room was excellent with added extras I asked for!

Posted by on 11 Sep 2016

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About the voco St David's Cardiff

Location Havannah Street, Cardiff, Wales CF10 5SD

Property Features

Voco St David's Cardiff offers its guests a full-service spa, an indoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 3371 square feet (313.2 square metres) and includes conference rooms. Spa services, a terrace, and multilingual staff are also featured at the luxury voco St David's Cardiff. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Cardiff hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 7 levels
  • 3371 sq ft of conference space
  • 313.2 sq. m of conference space
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Cardiff (CWL-Cardiff Intl.) (21.7 km / 13.5 mi)
  • Train station: Cardiff Bay Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Voco St David's Cardiff offers 142 forms of air-conditioned accommodation with a safe and coffee/tea makers. Plasma televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (24 hours)
  • Plasma television
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.

The Admiral St David – This restaurant specialises in fusion cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Rafting nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

St David's Marine Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pets

  • Pets: GBP 30 per accommodation, per day
  • Only dogs are allowed
  • Weight limit: 66 lb
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Children are allowed in the pool from 8 - 10 AM and 5 - 7 PM. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 18.50 per person (approximately)
  • Self-parking fee: GBP 20 per day
  • Pet fee: GBP 30 per accommodation, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • St. David's Hotel Cardiff
  • St David's Hotel Cardiff
  • St David's Hotel
  • St David's Cardiff
  • The St David's Hotel Spa
  • Admiral St David Hotel Cardiff
  • Admiral St David Hotel
  • Admiral St David Cardiff
  • Admiral St David
  • The St. David's Hotel Spa
  • voco St David's Cardiff Hotel
  • voco St David's Hotel
  • voco St David's
  • The St David's Hotel
  • voco St David's Cardiff Hotel
  • voco St David's Cardiff Cardiff
  • voco St David's Cardiff Hotel Cardiff

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

This property has received its official star rating from Visit Wales.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.