"We paid extra and booked a room with a view and balcony, what we got was a view of the car park and a part view of the bay, the balcony looked like pa ... " More
16 Nov 2019 by Chris - Guest Relations
Dear Reviewer Thank you for taking the time to post your review. It was sad to read of how you were not impressed by your upgraded room. Please accept our sincerest apologies for the disappointment caused and we hope this will not deter you from booking again. We hope we may have the pleasure of welcoming you back in the near future. Warm regards Chris Lloyd Guest Relations
9 Aug 2019 by voco™ | St David’s, Cardiff
Dear Reviewer, We are delighted to hear you enjoyed your recent stay with us and trust you will be back soon. Kind regards - The Guest Relations Team
8 Apr 2019 by The Guest Relations Team
Dear Reviewer Thank you for your review and rating, it's great to see how much you like our new look and also how well the team looked after you. We like "perfect stay" and trust that you will come back and stay again. Warm regards
25 Sep 2018 by The Guest Relations Team
Dear Si Thank you for taking the time to provide us with such a concise review, we were surprised to read your comments regarding the breakfast as the Chef is very passionate about sourcing as many local produce as possible, we are currently looking into the presentation of the breakfast and many changes have been introduced, please accept our sincere apologies for your disappointment.We do hope you will come back and experience the changes for yourself. Warm regards
26 Apr 2018 by The Guest Relations Team
Dear Reviewer, Thank you for taking the time to provide us with your feedback following your recent stay with us. We were sorry to learn that you were disappointed with the menu we offer in The Admiral St David. The Menu draws inspiration from the eclectic food culture and bold flavours of Australasia and Asia-Pacific, while looking closer to home for the best of seasonal Welsh produce. Executive Chef Martyn Watkins’ all-day dining menu features small plates to share. If you stay with us again and dine in our restaurant, ask us if we can do enything to meet your food requirements, we are confident the team will look after you. Warm regards
28 Feb 2018 by Guest Relations
Dear Angela Thank you for taking the time to provide us with your feedback following your recent stay at St David's hotel. We are sorry that the hotel did not meet your expectations and would like to offer our sincere apologies for your disappointment. We are currently undergoing major renovations to all the bedrooms , which will then be followed by the Spa and the lobby which will address the issues you have raised. We do hope you will consider staying with us in the future. Warm regards The Guest Relations Team
14 Nov 2017 by Guest Relations Team
Dear Annette, Thank you for the rating and your comments. Great to see that you enjoyed your stay with us and we look forward to welcoming you back very soon. Kind regards, The Guest Relations Team.
21 Mar 2017 by Guest Relations
Dear Lee Thank you for your review, I am sorry that you found the hotel a little dated, we are currently at the planning stages of major renovations to the whole hotel so the issues you have identified will soon be addressed. Kind regards - The Guest Relations Team.
Voco St David's Cardiff, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 4724 square feet (439 square metres) and includes conference rooms. Spa services, a terrace, and multilingual staff are also featured at the luxury voco St David's Cardiff, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Cardiff hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless
Self parking (surcharge) , Parking (limited spaces)
Voco St David's Cardiff, an IHG Hotel offers 142 accommodations with a safe and coffee/tea makers. Plasma televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 10:30 AM.
The Admiral St David – This restaurant specialises in fusion cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
St David's Marine Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a spa tub.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pool hours for children are 8-9 AM and 5-6 PM.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Barclaycard and debit cards. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has received its official star rating from Visit Wales.
