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4.2 out of 5

"Perfect place to visit Cardiff. Very helpful staff. The rooms were clean " More

By a verified traveller on Sun 21 Apr 2019

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£66* Per night/room 30 Nov - 1 Dec

Standard Triple Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Cinema Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Royal Hotel Cardiff. During your stay, you're just a quick walk from Cardiff Tourist Information Centre. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi
  • Enjoy British cuisine while dining at Fitz Bar
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe, meeting rooms and conference space
  • Guests have great things to say about the comfortable guestrooms and the helpful staff
  • Just a 5-minute walk from St. David's Hall and 5 minutes on foot from Principality Stadium

The Royal Hotel Cardiff ratings based on 10 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Royal Hotel Cardiff

Everyone (9) Family (1)
4 out of 5

Posted by on 24 Apr 2019

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5 out of 5
Perfect place to visit Cardiff. Very helpful staff. The rooms were clean

Posted by on 21 Apr 2019

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4 out of 5
Hotel nice but room was too hot and stuffy. Windows opened but there were sash windows behind these that couldn’t be reached to open so no fresh air. Air con could only be set to warm air or turned off. Other than that it was a good stay.

Posted by on 14 Jan 2019

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5 out of 5
Great location, amazing price, really nice decor, bonus touch was rose petals laid out on the bed for us!!

Posted by , from Birmingham on 4 Oct 2018

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5 out of 5

City centre stay

Great location. Great staff. Very welcoming. Comfy, clean and great value

Posted by , from south wales on 17 Feb 2018

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3 out of 5

Disappointed

Having read the reviews I was expect great things. But I ended up really disappointed. Hotel entrance is bizarre. Up one lift one floor then down another corridor to another lift to go up to rooms. Room was okay. Cleanliness was poor and condition was bad. Shower sealant all black and mildew. Shower door hits towel radiator when opening so you have to pull hard. Cracked tiles and missing grout. Curtain hanging off rail. Tea splashes on door frame. Just so disappointed with conditions in room.

Posted by , from mountain ash on 8 Jan 2018

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4 out of 5

Nice hotel close to city

Good hotel but water pressure was very poor and dirty grout

Posted by , from cardiff on 5 Jan 2018

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2 out of 5

not nice

Pros: not a lot
beds were not very comfortable mattress protector was very shabby whent to the bar open but no staff to server when we booked in the blond girl was very rude we was early she told use to come back not in a nice way

Posted by , from HULL on 30 Sep 2017

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5 out of 5

Best in Cardiff

Stayed last weekend! Very comfy and relaxing! Beautiful rooms and lovley and quiet. Would recommend and stay again!

Posted by on 21 Jan 2017

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5 out of 5

Excellent hotel in city centre.

Pros: Cleanliness and the staff were very pleasant.
Had a very good deal and the hotel could not have been better. It is situated a short walk from the station and although we could not check in until three they were happy to keep our suitcase so we could go out for lunch. The room was cosy and spotlessly clean with coffee making facilities, the bathroom was also very clean with a walk in shower and toiletries. Breakfast was plentiful with pastries cereal tea and coffee and also cooked breakfast. Overall we had a lovely stay and will return next time we are in Cardiff.

Posted by on 20 Jan 2017

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Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2367 square feet (220 square metres) and includes conference rooms. The business-friendly The Royal Hotel Cardiff also features multilingual staff, coffee/tea in common area, and room service (during limited hours). A complete renovation of The Royal Hotel Cardiff was completed in 2017. This 3.5-star Cardiff hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 7 levels
  • 2367 sq ft of conference space
  • 220 sq. m of conference space
  • Built in 1866
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Offsite parking discounted rates available

Transport

  • Train station: Cardiff Central Station (0.3 km / 0.2 mi)

Room Amenities

The Royal Hotel Cardiff offers 60 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • HD television
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:30 AM to 10 AM and at the weekend from 7:30 AM to 10:00 AM.

Fitz Bar – This restaurant specialises in British cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf lessons available nearby
  • Casino nearby
  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

The Hotel has entrances on both Westgate Street, CF10 1TL and St Mary Street - CF10 1DW (Pedestrianized). Guests with heavy luggage or guests with mobility issues are recommended to use the Westgate Street entrance, CF10 1TL, which is step free.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 5.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free: Maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Children stay free
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 14 for adults and GBP 7 for children (approximately)
  • Off site parking fee: GBP 18 per day (0.1 mi away)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Crib (infant bed) fee: GBP 5.0 per night
  • Credit card charges are subject to a surcharge of GBP 2

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cardiff Hotel
  • Cardiff Royal
  • Cardiff Royal Hotel
  • Hotel Cardiff
  • Hotel Royal Cardiff
  • Royal Cardiff
  • Royal Cardiff Hotel
  • Royal Hotel Cardiff
  • The Royal Hotel Cardiff Hotel
  • The Royal Hotel Cardiff Cardiff
  • The Royal Hotel Cardiff Hotel Cardiff

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.