4.0 out of 5

"Great location. Great staff. Very welcoming. Comfy, clean and great value " More

By a verified traveller on Sat 17 Feb 2018

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Hotel Description

Our customers tell us they enjoy The Royal Hotel Cardiff's central location. During your stay, you're just a quick walk from Principality Stadium. Features include free WiFi in public areas, plus a restaurant and a bar. Built in 1866, this 3.5-star hotel has 60 rooms over 7 floors. Free WiFi and TVs are available in all rooms.

  • Air-conditioned rooms with TVs, room service (during limited hours) and Egyptian cotton sheets
  • Free WiFi
  • Enjoy British cuisine while dining at Fitz Bar
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 5-minute walk from Principality Stadium and 5 minutes on foot from Cardiff Castle

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£38 per night

Triple Room

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Cinema Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

The Royal Hotel Cardiff ratings based on 24 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Royal Hotel Cardiff

Everyone (9) Business (3) Couples (7) Family (2) Friends (3)
4 out of 5

Posted by on 24 Apr 2019

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5 out of 5
Perfect place to visit Cardiff. Very helpful staff. The rooms were clean

Posted by on 21 Apr 2019

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4 out of 5
Hotel nice but room was too hot and stuffy. Windows opened but there were sash windows behind these that couldn’t be reached to open so no fresh air. Air con could only be set to warm air or turned off. Other than that it was a good stay.

Posted by on 14 Jan 2019

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5 out of 5
Great location, amazing price, really nice decor, bonus touch was rose petals laid out on the bed for us!!

Posted by , from Birmingham on 4 Oct 2018

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5 out of 5

City centre stay

Great location. Great staff. Very welcoming. Comfy, clean and great value

Posted by , from south wales on 17 Feb 2018

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3 out of 5


Having read the reviews I was expect great things. But I ended up really disappointed. Hotel entrance is bizarre. Up one lift one floor then down another corridor to another lift to go up to rooms. Room was okay. Cleanliness was poor and condition was bad. Shower sealant all black and mildew. Shower door hits towel radiator when opening so you have to pull hard. Cracked tiles and missing grout. Curtain hanging off rail. Tea splashes on door frame. Just so disappointed with conditions in room.

Posted by , from mountain ash on 8 Jan 2018

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4 out of 5

Nice hotel close to city

Good hotel but water pressure was very poor and dirty grout

Posted by , from cardiff on 5 Jan 2018

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2 out of 5

not nice

Pros: not a lot
beds were not very comfortable mattress protector was very shabby whent to the bar open but no staff to server when we booked in the blond girl was very rude we was early she told use to come back not in a nice way

Posted by , from HULL on 30 Sep 2017

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5 out of 5

Best in Cardiff

Stayed last weekend! Very comfy and relaxing! Beautiful rooms and lovley and quiet. Would recommend and stay again!

Posted by on 21 Jan 2017

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5 out of 5

Excellent hotel in city centre.

Pros: Cleanliness and the staff were very pleasant.
Had a very good deal and the hotel could not have been better. It is situated a short walk from the station and although we could not check in until three they were happy to keep our suitcase so we could go out for lunch. The room was cosy and spotlessly clean with coffee making facilities, the bathroom was also very clean with a walk in shower and toiletries. Breakfast was plentiful with pastries cereal tea and coffee and also cooked breakfast. Overall we had a lovely stay and will return next time we are in Cardiff.

Posted by on 20 Jan 2017

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 2367 square feet (220 square metres). Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the business-friendly The Royal Hotel Cardiff. This 3.5-star Cardiff hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 7 levels
  • 2367 sq ft of conference space
  • 220 sq. m of conference space
  • Built in 1866
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet


Offsite parking discounted rates available


  • Airport: Cardiff (CWL-Cardiff Intl.) (18.9 km / 11.8 mi)
  • Train station: Cardiff Central Station (0.3 km / 0.2 mi)
  • Parking:

Room Amenities

The Royal Hotel Cardiff offers 60 forms of air-conditioned accommodation which are accessible via exterior corridors, and features laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. This Cardiff hotel provides complimentary wireless Internet access. Bathrooms include complimentary toiletries and a hairdryer. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • HD television
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:30 AM to 10:30 AM.

Fitz Bar – This restaurant specialises in British cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Golf lessons available nearby


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 18

Special check-in instructions:

The Hotel has entrances on both Westgate Street, CF10 1TL and St Mary Street - CF10 1DW (Pedestrianized). Guests with heavy luggage or disabled access requirements are recommended to use our Westgate Street entrance, CF10 1TL which is step free. Our entrance on St Mary Street (CF10 1DW) is not step free.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 5 per night.


  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note: Guests who use credit cards to pay for incidental charges at the hotel will be assessed a GPB 2.00 credit card administration fee. There is no charge applied to cash or debit card purchases.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available
  • Only service animals are allowed



The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 14 for adults and GBP 7 for children (approximately)
  • Nearby parking fee: GBP 16 per 24 hours
  • Late check-out fee: GBP 10 (subject to availability)
  • Crib (infant bed) fee: GBP 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Hotel Cardiff
  • Royal Cardiff

You should know

  • The total price shown includes a resort fee.
  • Registered guests are the only ones allowed to be in guestrooms.