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4.4 out of 5

"Basic facilities for a 4 star. No real issues or complaints but for price paid would expect slightly more. " More

By a verified traveller on Mon 24 Feb 2020

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£120* Per night/room 3 May - 4 May

Family Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of City Hotel Derry's great location. During your stay, you're just a quick walk from Harbour Museum. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This 4-star hotel has 158 rooms over 7 floors. Enjoy your stay with amenities like a flat-screen TV and a coffee maker in each room.

  • All rooms offer flat-screen TVs, coffee/tea makers and phones
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and a steam room
  • Guests speak favourably about the beds and the breakfast
  • Steps from Harbour Museum and Guildhall

City Hotel Derry ratings based on 11 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for City Hotel Derry

Everyone (6) Couples (3) Family (1) Other (1)
3 out of 5
Basic facilities for a 4 star. No real issues or complaints but for price paid would expect slightly more.

Posted by on 24 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by Guest Relations Team

Thank you for taking the time to forward your comments further to your recent stay at the City hotel, as we appreciate & embrace feedback from all our guests. Kind Regards

5 out of 5
The view is amazing, the location is great, the staff were helpful and friendly.

Posted by on 23 Feb 2019

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Comment from Hotel Management

4 Mar 2019 by Guest Relations Team

Hi , Thank you for taking the time to provide us with your feedback following your stay at the City Hotel ,Were delighted you enjoyed your time with us and hope to welcome you back very soon !

5 out of 5

Good location for local attractions

My fiancé and I stayed here for one night while in the city to see Lord of the Dance in the Millenium Forum. We found the hotel very good. Great location, close to the local bus station and shopping centres etc. Would definitely stay here again if we ever need to.

Posted by on 13 Feb 2018

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5 out of 5

Lovely Hotel and Great Location

Lovely hotel with great location in walking distance to all local amenities and the City Walls and Peace Bridge. Good, friendly staff with local knowledge and recommendations.

Posted by on 14 Mar 2017

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5 out of 5

Complimentary Upgrade

Arrived at the hotel just after check in opened at 3pm and we were given a warm welcome by staff at reception. To top things we were told that we had been upgraded from a superior double to an executive room on the 7th floor! The room was simply divine with wonderful views! Onwards to test out the leisure facilities and they didn't disappoint with a lovely swim, jacuzzi and steam room! It was a Sunday and the hotel was buzzing with a great atmosphere around the bars. Drink prices were a little steep...but it's a hotel! Overall a very enjoyable stay! Would definitely return!!

Posted by , from Cardiff on 7 Mar 2017

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2 out of 5

Definitely not 4*

Staff were excellent and very helpful but the hotel itself is in need of refurbishment. Our room had cracked tiles in the bathroom, sink was blocked, cracked and flaking paint on the walls and only two plug sockets for the whole room which was a family room, no safe in the room which is standard in 4* hotels. The leisure facilities are run down with missing tiles in the pool and again cracked and flaking paint work. It is also a free for all for anyone coming in of the street to use which we witnessed on numerous occasions.

Posted by , from Belfast on 18 Feb 2017

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5 out of 5

Close to everywhere

Didn't need taxi anywhere hotel is very central for everything

Posted by , from glasgow on 16 Dec 2016

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5 out of 5

Citybreak in the walled city

Pros: Location, Staff
Location: Central location for touring the walled city, minutes walk. Also lovely running/walking track along the river right on hotel's doorstep
Lovely Hotel, excellent location. Very busy but service was excellent, very friendly and helpful staff, would definitely recommend.

Posted by , from Dublin, Ireland on 26 Sep 2016

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4 out of 5

Nice hotel in city centre

Pros: Spacious and very quiet room. Helpful staff
Cons: The reception and bar area was very dark
Location: Central location
Spacious room, confortable. Helpful staff - there wasn't space in the parking but we were directed to a public parking and told that from 18.00-08.30 the parking was free

Posted by , from Paris on 25 Aug 2016

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4 out of 5

An excellent night prior to conference day nearby

Excellent staff and super food. Very central and convenient to many amenities across the city. However though the room was very comfortable it could do with much better lighting above the table and chairs where I was doing some preliminary work for the next day.

Posted by on 30 Sep 2013

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Renovations + Closures

This property is closed from 28 December 2020 to 30 April 2021 (dates subject to change).

Property Features

City Hotel Derry offers its guests an indoor pool, a kids' pool, a steam room, and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. Tour or ticket assistance, a BBQ, and coffee/tea in common area are also featured at the business-friendly City Hotel Derry. This 4-star Londonderry hotel is smoke free.

  • 158 guestrooms or units
  • 7 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Limited onsite parking , Offsite parking discounted rates available

Transport

  • Airport: Donegal (CFN) (90.2 km / 56.1 mi)
  • Train station: Londonderry Station (1.9 km / 1.2 mi)

Room Amenities

City Hotel Derry offers 158 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.

Thompsons – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

Coppins Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: The hotel advises that all food and drink consumed on the premises be purchased from the hotel. The management and staff of the hotel reserve the right to confiscate any food and beverage items not purchased at the hotel from guests or guestrooms. Any confiscated items will be returned to guests upon departure.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 10.00 per person (approximately)
  • Nearby parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Hotel
  • City Hotel Derry
  • Derry City Hotel
  • Hotel Derry City
  • City Hotel Derry Londonderry
  • The City Hotel Derry
  • City Derry Londonderry
  • City Hotel Derry Hotel
  • City Hotel Derry Londonderry
  • City Hotel Derry Hotel Londonderry

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from Tourism NI.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.