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4.5 out of 5

"Vrry good location in the city centre. Attractive reception. Great breakfast offer. Very nice and silent room. " More

By a verified traveller on Sun 26 May 2019

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Double Room, 1 Double Bed (Cocoon)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£120* Per night/room 25 Oct - 26 Oct

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, View (Rotunda)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Hotel Carlton Lyon - MGallery Hotel Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Massif Central. Enjoy features like free WiFi in public areas, plus a full-service spa and a bar. This 4-star hotel has 80 rooms over 4 floors. Free WiFi and satellite TV channels are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, satellite TV and minibars
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to massages, body scrubs or facials at SPA CODAGE
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from Massif Central and 4 minutes on foot from Place des Jacobins
  • Pets welcome for a fee

Hotel Carlton Lyon - MGallery Hotel Collection ratings based on 17 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Carlton Lyon - MGallery Hotel Collection

Everyone (5) Couples (7) Family (1) Friends (1)
5 out of 5
Vrry good location in the city centre. Attractive reception. Great breakfast offer. Very nice and silent room.

Posted by on 26 May 2019

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Comment from Hotel Management

18 Jun 2019 by Elisabeth Mendes, Directrice du Carlton

Dear guest, Thank you very much for your nice review, Regards, Elisabeth Mendes General Manager Hotel Carlton Lyon

5 out of 5

Perfect in Every Way

Right from check-in to check-out, this hotel was perfect. The room was beautiful, quiet, comfortable and the bed and pillows perfect. The staff were so friendly and helpful and the location was so central. Highly recommended!

Posted by on 21 May 2014

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4 out of 5
Excellente situation en pleine ville . Tranquille.Devrait etre rafraîchit.bon acceuil petit déjeuner trop chere

Posted by , from Morges on 19 Jul 2020

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Comment from Hotel Management

6 Sep 2020 by Elisabeth Mendes Directrice générale

Cher client Merci pour votre retour suite à votre séjour. Nous avons pris bonne note des remarques que vous mentionnez concernant le petit déjeuner et l'état de l'hôtel. Sachez que nous mettons tout en oeuvre afin d'améliorer votre future expérience, Cordialement, Elisabeth Mendes Directrice générale

5 out of 5

Posted by on 1 Jun 2019

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Comment from Hotel Management

18 Jun 2019 by Elisabeth Mendes, Directrice du Carlton

Thank you for your review ! Regards, Elisabeth Mendes General Manager Hotel Carlton Lyon

4 out of 5
Erinomainen sijainti. Tilava huone, jossa erinomainen sänky ja kolme tyynyvaihtoehtoa. Iso kylpyhuone. Miksi ainoa iso peili oli vaatekaapin ovan sisäpuolella eikä ovea saanut riittävästi auki, jotta peiliä olisi voinut käyttää. Ystävällinen henkilökunta. Tosin sisäänkirjautumista häiritsi se, että vastaanottovirkailija vastasi ainakin kolmeen puheluun kesken prosessin. Hyvä aamiainen. Kokonaisuutena tosi hyvä hotelli.

Posted by on 26 May 2019

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Comment from Hotel Management

17 Jun 2019 by Elisabeth Mendes, Directrice du Carlton

Dear guest, Thank you very much for your nice comment, Kiitos, Regards, Elisabeth Mendes General Manager Hotel Carlton Lyon

5 out of 5
Bonne prestations à tous niveaux, à réserver sans hésitation

Posted by on 24 Feb 2019

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5 out of 5
Hotel très bien placé au coeur de Lyon. Idéal comme point de départ d'une découverte à pied de cette très belle ville. Le personnel est très prévenant.

Posted by , from Biarritz, fr on 3 Jan 2019

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Comment from Hotel Management

3 Mar 2019 by Elisabeth Mendes, Directrice du Carlton

Cher client, Merci infiniment pour ce gentil retour, Cordialement,

1 out of 5

Korvausvaatimus, varaus ei toiminut

Pros: Emme sinne siis päässeet
Cons: Siinä, että varaus toimisi
Hei ! Saimme teiltä vahvistuksen aikanaan hotellista, mutta kun perjantaina Carltoniin menimme, meille kerrottiin, että luottokorttimme kanssa oli ollut jotain ongelmia. VAAN eihän sellaista edes tarvittu, koska hintamme edellytti, että maksamme hotellin, kun lähdemme, emme etukäteen. Meidät heitettiin Sofiteliin, joka maksoi merkittävästi enemmän. En tiedä, missä vika, mutta tämä oli ensimmäinen kerta, kun näin tapahtui.

Posted by on 20 Mar 2018

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5 out of 5

un séjour excellent

Super accueil, extrême gentillesse de tout le personnel, hotel très beau et très agréable.

Posted by on 15 Jan 2018

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5 out of 5

Hyvä sijainti keskustassa

Pros: Sijainti, siisteys
Cons: -
Kaikki lähellä, kävelymatkan päässä, ostoskadut ravintolat, vanha kaupunki, jopa hallit

Posted by on 16 Nov 2017

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About the Hotel Carlton Lyon - MGallery Hotel Collection

Location 4 Rue De Jussieu, Lyon, Rhone 69002

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hotel Carlton Lyon - MGallery Hotel Collection offers its guests a full-service spa. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury Hotel Carlton Lyon - MGallery Hotel Collection. Parking is available for a fee. This 4-star Lyon hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 4 levels
  • Bar or lounge
  • Childcare (surcharge)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Lyon Saint Paul Station (1.8 km / 1.1 mi)
  • Metro station: Cordeliers Bourse Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Carlton Lyon - MGallery Hotel Collection offers 80 forms of accommodation with minibars and a safe. Televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers. This Lyon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a local cuisine breakfast daily from 6:30 AM to 10:30 AM.

24-hour room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA CODAGE. Services include facials, body scrubs and body treatments. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.

  • Body treatments
  • Facial treatments
  • Body scrubs
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and over. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 7 days prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Pet Policy

  • Pets: EUR 15 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and Barclaycard; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and Barclaycard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and over. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 7 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for negative COVID-19 test result requirement: 18
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 7
  • Property does not offer on-site COVID-19 testing
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: EUR 26 per person (approximately)
  • Valet parking fee: EUR 29.00 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlton Lyon MGallery Collection
  • Carlton MGallery Collection
  • Hotel Carlton Lyon MGallery Sofitel
  • Hôtel Carlton MGallery Collection
  • Hotel Carlton MGallery Sofitel
  • Carlton Lyon MGallery Sofitel
  • Carlton MGallery Sofitel
  • Hotel Carlton Lyon MGallery By Sofitel
  • Hotel Carlton Lyon - MGallery Hotel Collection Lyon
  • Hotel Carlton Lyon - MGallery Hotel Collection Hotel
  • Hotel Carlton Lyon - MGallery Hotel Collection Hotel Lyon

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

The property is a member of Historic Hotels of the World.

  • UNESCO sustainable tourism pledge

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.