20 Dec 2019 by Lisa - RDM
Thanks for your review, we value your time and appreciate your feedback. We hope to have the opportunity to welcome you back to the hotel if you are travelling to Mackay in the future
Rydges Mackay Suites offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 4 meeting rooms are available. The business-friendly Rydges Mackay Suites also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Mackay hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Rydges Mackay Suites offers 90 air-conditioned accommodations with minibars and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers. This Mackay hotel provides complimentary wireless Internet access. Cable televisions are provided. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Moss on Wood – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Moss on Wood Bar – On-site bar. Guests can enjoy drinks at the bar. Open selected days.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
