10 May 2022 by Reservation Department
Dear guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best regards,
8 Mar 2022 by Reservation Department
Dear Meirion, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the AC Hotel Malaga Palacio and we hope you choose to stay with us again whenever your travel needs bring you back to Malaga.
4 Mar 2020 by AC Hotel Málaga Palacio
Dear customer, Thank you for taking the time to share your recent stay at the AC Hotel Malaga Palacio. Feedback from our guests is a very important tool for us as it enables us to pinpoint our weak areas and to improve accordingly. Regarding A/C , I regret to inform you that we have air conditioning centralizer. Therefore, on our website we expressly announce it " Rooms are equipped with a full bathroom suite and air-conditioning or heating according the season.” That mean that we have heating during winter and cool during summer in all the hotel. However, we have had a few days with an unusual heat for the time of the year in which we are, and we have had spring temperatures. Apologize for the inconvenience experienced. Sincerely,
20 Jan 2020 by AC Hotel Málaga Palacio
Dear customer, Thank you for taking the time to share your recent stay at the AC Hotel Malaga Palacio. As a valued guest we see that there is room for improvement based on your feedback. According to your comments we see that we have some aspects that we have to improve, we take note of it. Please accept our apology for not meeting your expectations during your stay. Thank you for staying at the AC Hotel Malaga Palacio and we hope you choose to stay with us again. Sincerely,
20 Dec 2019 by AC Hotel Málaga Palacio
Dear customer, Thank you for sharing your experience at the AC Hotel Malaga Palacio by Marriott. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in exceeding your expectations, paying special attention to the service received from our team. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and words and come visit us again soon! Sincerely,
21 Aug 2019 by AC Hotel Málaga Palacio
Dear Steve, We appreciate your time in sharing your experience with us. We are happy you enjoyed your stay with us, our location really allows to see an awesome panoramic of Málaga, Cathedral, Gibralfaro Castle and harbor with the best atmosphere. Thank you for choice AC Hotel Malaga Palacio and we hope you choose to come with us again. Sincerely,
7 May 2019 by AC Hotel Málaga Palacio
Dear guest, Thank you for taking the time to share your recent stay at AC Hotel Malaga Palacio. We appreciate your comment, and we are happy you enjoyed your stay with us, Our location really allows to see an awesome panoramic of Málaga. Best regards, AC Hotel Málaga Palacio
21 Apr 2022 by Reservation Department
Dear guest, We appreciate your time in sharing your experience with us. We are happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. Sincerely,
AC Hotel Málaga Palacio by Marriott offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. A rooftop terrace, a library, and multilingual staff are also featured at the luxury AC Hotel Málaga Palacio by Marriott. This 4-star Málaga hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
AC Hotel Málaga Palacio by Marriott offers 214 accommodations with minibars and espresso makers. Plasma televisions are featured in guestrooms. Bathrooms include designer toiletries, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 8:30 AM to 11 AM.
AC Hotel Málaga Palacio by Marriott has a restaurant on site.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Commitment to Clean (Marriott) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.