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AC Hotel Málaga Palacio by Marriott

4-star property
Cortina Del Muelle 1, Málaga, Malaga 020 3788 4841
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4.5 out of 5
Excellent!
See all 22 ebookers Reviews

"Great location , staff and hotel. Highly recommend for a city break to Malaga " More

By a verified traveller on Wed 20 Apr 2022

Points Of Interest

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Standard Room, 2 Single Beds, Non Smoking (Interior)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£124* Per night/room 6 Jul - 7 Jul

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

AC Hotel Málaga Palacio by Marriott's great location gets high marks from our customers. During your stay, you're just a quick walk from Málaga Cathedral. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests speak favourably about the central location and the helpful staff
  • Steps from Port of Malaga and Málaga Cathedral

AC Hotel Málaga Palacio by Marriott ratings based on 22 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for AC Hotel Málaga Palacio by Marriott

Everyone (13) Couples (5) Family (2)
5 out of 5
Great location , staff and hotel. Highly recommend for a city break to Malaga

Posted by on 20 Apr 2022

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Comment from Hotel Management

10 May 2022 by Reservation Department

Dear guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best regards,

4 out of 5
Ideally suited to explore the city. Excellent facilities. We have stayed in this hotel 3 times previously, at the same time of year. What we have found over the years is that the downstairs lounge is been increasingly used by groups of people as a business venue. We found this somewhat intrusive when sitting there for relaxation. We feel the hotel should designate other room(s) for this purpose. The bar was not open for drinks or snacks until our 4th day of stay.

Posted by , from Pontypridd on 29 Jan 2022

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Comment from Hotel Management

8 Mar 2022 by Reservation Department

Dear Meirion, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the AC Hotel Malaga Palacio and we hope you choose to stay with us again whenever your travel needs bring you back to Malaga.

5 out of 5
Everything was very well. Good location , nice views .. and fantastic roof bar with splendid view! The only problem was extremely rude and loud guests upstairs (rooms 1005 and 1006) on Sunday night .. they were probably drunk, shouting, during, disturbing and harassing people even passers by on the street.. The hotel management should not allow such things to happen !

Posted by on 6 Apr 2021

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2 out of 5
we couldn't get to sleep as the air condition was not working and the temperate in the room was far to hot ,a electric fan was sent to the room But was very noisy

Posted by on 3 Mar 2020

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Comment from Hotel Management

4 Mar 2020 by AC Hotel Málaga Palacio

Dear customer, Thank you for taking the time to share your recent stay at the AC Hotel Malaga Palacio. Feedback from our guests is a very important tool for us as it enables us to pinpoint our weak areas and to improve accordingly. Regarding A/C , I regret to inform you that we have air conditioning centralizer. Therefore, on our website we expressly announce it " Rooms are equipped with a full bathroom suite and air-conditioning or heating according the season.” That mean that we have heating during winter and cool during summer in all the hotel. However, we have had a few days with an unusual heat for the time of the year in which we are, and we have had spring temperatures. Apologize for the inconvenience experienced. Sincerely,

4 out of 5
Like: Excellent location. Car parking valet service excellent although pricey at 25 euros/day. Reception stall very helpful and housekeeping staff provided us with a well prepared room. Dislike: Air con not available in our room making sleeping difficult and uncomfortable. Given a fan on request but this not solve the problem. Communal areas in the hotel however did have air con in operation. Breakfast expensive at 20 euros as the hot buffet selections were quite limited. Compared to our previous stays the restaurant was noisy as many tables were taken up for business/corporate purposes and the service not as attentive as would be expected (cleanliness and untidyness of tables etc). Too much seating taken up in the lounge areas by business meetings, interviews etc, therefore restricting residents' of seating/relaxation amenities.

Posted by on 19 Jan 2020

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Comment from Hotel Management

20 Jan 2020 by AC Hotel Málaga Palacio

Dear customer, Thank you for taking the time to share your recent stay at the AC Hotel Malaga Palacio. As a valued guest we see that there is room for improvement based on your feedback. According to your comments we see that we have some aspects that we have to improve, we take note of it. Please accept our apology for not meeting your expectations during your stay. Thank you for staying at the AC Hotel Malaga Palacio and we hope you choose to stay with us again. Sincerely,

5 out of 5
The location of the hotel is only a bonus....The staff made our stay even more pleasant, such a welcoming, hospitable and pleasant crew....

Posted by on 12 Dec 2019

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Comment from Hotel Management

20 Dec 2019 by AC Hotel Málaga Palacio

Dear customer, Thank you for sharing your experience at the AC Hotel Malaga Palacio by Marriott. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in exceeding your expectations, paying special attention to the service received from our team. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and words and come visit us again soon! Sincerely,

5 out of 5
Location is excellent and the views over the harbor were breathtaking. Definitely well located for shopping and city experience.

Posted by on 6 Aug 2019

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Comment from Hotel Management

21 Aug 2019 by AC Hotel Málaga Palacio

Dear Steve, We appreciate your time in sharing your experience with us. We are happy you enjoyed your stay with us, our location really allows to see an awesome panoramic of Málaga, Cathedral, Gibralfaro Castle and harbor with the best atmosphere. Thank you for choice AC Hotel Malaga Palacio and we hope you choose to come with us again. Sincerely,

5 out of 5

good location

friendly staff, clean, nice rooms, good breakfast and good overall impression

Posted by on 22 Mar 2018

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Comment from Hotel Management

7 May 2019 by AC Hotel Málaga Palacio

Dear guest, Thank you for taking the time to share your recent stay at AC Hotel Malaga Palacio. We appreciate your comment, and we are happy you enjoyed your stay with us, Our location really allows to see an awesome panoramic of Málaga. Best regards, AC Hotel Málaga Palacio

4 out of 5

Ideally situated hotel for exploring the city.

All staff very welcoming and obliging. Very good breakfast with ample choice. Bedroom spacious and clean with balcony providing pleasant views. Rooftop terrace a plus point offering magnificent views. Only downside was that parking was expensive and concierge service required to park car off-site. . However, service was very efficient. Would highly recommend this hotel.

Posted by on 25 Jan 2018

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5 out of 5
Es war alles hervorragend und top gelegen. So sollte ein Hotel sein.

Posted by on 18 Apr 2022

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Comment from Hotel Management

21 Apr 2022 by Reservation Department

Dear guest, We appreciate your time in sharing your experience with us. We are happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. Sincerely,

About the AC Hotel Málaga Palacio by Marriott

Location Cortina Del Muelle 1, Málaga, Malaga 29015

Property Features

AC Hotel Málaga Palacio by Marriott offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. A rooftop terrace, a library, and multilingual staff are also featured at the luxury AC Hotel Málaga Palacio by Marriott. This 4-star Málaga hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 15 levels
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Wedding services available
  • Library
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Málaga María Zambrano Station (3.1 km / 1.9 mi)
  • Metro station: La Marina Station (0.2 km / 0.1 mi)

Room Amenities

AC Hotel Málaga Palacio by Marriott offers 214 accommodations with minibars and espresso makers. Plasma televisions are featured in guestrooms. Bathrooms include designer toiletries, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • Plasma television
  • Espresso maker
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Ensuite bathroom
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:30 AM to 11 AM.

AC Hotel Málaga Palacio by Marriott has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at AC Hotel Málaga Palacio by Marriott

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Commitment to Clean (Marriott) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 22 per person (approximately)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • AC Hotel Malaga Palacio Marriott
  • AC Malaga Hotel
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  • AC Marriott Malaga Palacio
  • Hotel AC Palacio
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  • Palacio Malaga
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  • AC Hotel Malaga Palacio By Marriott Spain - Costa Del Sol
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You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.