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4.0 out of 5

"I chose this for a stopover break, and surprised to find it a lovely building in nice grounds, and very stylish inside. Quiet and plush to move around ... " More

By a verified traveller on Sun 02 Feb 2020

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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£84* Per night/room 22 May - 23 May

Deluxe Queen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of JetPark Hotel Auckland Airport's proximity to the airport. During your stay, you'll be close to Mt. Smart Stadium. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.

  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Fusion cuisine and garden views while dining at Flying Fish
  • Full breakfast served daily for a fee
  • Extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Guests like the accommodation for the cleanliness, spaciousness and overall comfort
  • 8 minutes by car from Rainbow's End and 11 minutes from Mt. Smart Stadium
  • Free airport shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area

JetPark Hotel Auckland Airport ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for JetPark Hotel Auckland Airport

Everyone (1) Couples (1) Family (1)
4 out of 5
I chose this for a stopover break, and surprised to find it a lovely building in nice grounds, and very stylish inside. Quiet and plush to move around in, I was impressed. My aim was to freshen up for further flights, and loved its outdoor pool with a beautiful clutch of trees and ferns overhanging a round pool lined with boulders with a small waterfall running into it. Staff did all you could ask for, arranging free transfers, to AKL vital to me.

Posted by on 2 Feb 2020

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Comment from Hotel Management

4 Feb 2020 by Navtej

Kia Ora, Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. I am pleased to hear you have enjoyed your recent stay with us. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

3 out of 5
The pool was closed for repair. Not mentioned on booking. The room was spotless and clean. However, small for a 4 star plus hote. At best 3 stars in UK. The service in the restaurant was problematic. There was no systems and as staff just wandered about nit knowing what was going on, no leadership. As a result service was very slow. Food was basic but wholsome. Breakfast relatively good.

Posted by on 2 Dec 2019

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Comment from Hotel Management

2 Dec 2019 by Murray

Kia Ora Thank you for taking time to review your recent stay with us. I have passed the feedback to our Food & Beverage Manager and I would like to apologize that you were not made aware at the time of booking that our pool will be out of action. It was not a decision taken lightly but due to Health & Safety issues we had to close temporarily while the refurbishment of the Restaurant & Bar was going on. I hope that we are able to welcome you back in the near future to Jet Park Hotel. Kind regards Murray Mackey Front Office Manager

5 out of 5

Posted by on 7 Mar 2020

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Comment from Hotel Management

8 Mar 2020 by Navtej

Kia Ora, Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. I am pleased to hear you have enjoyed your recent stay with us. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

About the Jet Park Hotel Auckland Airport

Location 63 Westney Road, Auckland, 2022

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 807 square feet (75 square metres) and includes a conference centre. A roundtrip airport shuttle is free (available 24 hours). A fitness centre, a library, and multilingual staff are also featured at the luxury JetPark Hotel Auckland Airport. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Auckland hotel.

  • 221 guestrooms or units
  • 5 levels
  • 2 buildings
  • 807 sq ft of conference space
  • 75 sq. m of conference space
  • Built in 1998
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces)

Transport

  • Train station: Auckland Middlemore Station (6.4 km / 4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

JetPark Hotel Auckland Airport offers 221 air-conditioned accommodations with a safe and coffee/tea makers. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 43-inch LCD televisions come with premium satellite channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers. This Auckland hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Select Comfort beds
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Flying Fish – Overlooking the garden, this restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

The Lateurlere Bar – Overlooking the garden, this bar specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Koura Cafe – This coffee shop specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open selected days.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Children aged under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

JetPark Hotel Auckland Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets: NZD 65 per accommodation (varies based on length of stay)
  • Food and water bowls and an off-lead area are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-out is available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Masks are not compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 15
  • Social distancing measures are in place
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 28 to 34 for adults and from NZD 6 to 15 for children
  • Uncovered extended parking fee: NZD 8.00 per day
  • Pet fee: NZD 65 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: NZD 40.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jet Park Airport
  • Jet Park Airport Hotel
  • Jet Park Hotel
  • Jet Park Airport Hotel And Conference Centre
  • Jet Park Airport Mangere
  • Jet Park Hotel & Conference Centre Auckland/Mangere
  • Jet Park Hotel Mangere
  • Jet Park Mangere

You should know

  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Qualmark Sustainable Tourism Business Award

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property is rated 4 star plus, and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.