Very convenient location and friendly receptionist. Room was cold on arrival and no instructions on how to boost heating so we had to phone down and find out. Room quiet.
The hotel was fine. Staff were helpful. It would be great to supply a PC for customer use in future.
Beautiful property, comfy bed, lovely room and great bathroom spotlessly clean. Could be hot and stuffy in summer as there’s no air con or any ventilation in room (save a window that does open) Checkout was terribly slow. They had only one staff member on front desk at a peak time in the morning ...
Very unique feel modern friendly and thoughtfully designed interior. The hotel was central about 1 minute walk from Waverley station.
We stayed at the Balmoral for two nights and attended a friend’s wedding held at the hotel. The staff were very friendly and helpful and the service, food and facilities were all excellent.
Arrived early but able to check in straightaway. Slightly disappointed with size of room.
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