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"Great place to stay clean, tidy and the staff are very friendly " More

By a verified traveller on Sat 12 Sep 2020

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Club Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Copthorne Hotel Manchester. During your stay, you're just a quick walk from Salford Quays. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. Built in 1987, this 4-star hotel has 166 rooms over 3 floors. Enjoy your stay with amenities like a flat-screen TV and a coffee maker in each room.

  • All rooms offer 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests speak favourably about the value of their stay and the helpful staff
  • Steps from Salford Quays and 12 minutes on foot from Old Trafford

Copthorne Hotel Manchester ratings based on 26 verified reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Copthorne Hotel Manchester

Everyone (13) Couples (5) Business (3) Family (2) Friends (1) Other (1)
5 out of 5
Great place to stay clean, tidy and the staff are very friendly

Posted by , from Leeds on 12 Sep 2020

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Comment from Hotel Management

12 Sep 2020 by Chris Thomson

Dear Rob, Thank you for taking the time to review your recent experience and give such kind feedback. We hope to welcome you back to the hotel very soon Kind Regards, Chris Thomson Operations Manager

4 out of 5

Posted by on 8 Mar 2020

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Comment from Hotel Management

10 Mar 2020 by Chris

Thank you for your feedback on your recent visit to Copthorne Manchester. I will be sharing your feedback with team as to improve our service and product. Thank you again for your feedback and hope to welcome you back soon. Kind regards Chris Thomson | Operations Manager

3 out of 5

Posted by on 27 Feb 2020

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Comment from Hotel Management

28 Feb 2020 by Chris

Thank you for your feedback on your recent visit to Copthorne Manchester. I will be sharing your feedback with team as to improve our service and product. Thank you again for your feedback and hope to welcome you back soon. Kind regards Chris Thomson | Operations Manager

5 out of 5
Handy spot for what I needed for the night great room as well

Posted by on 3 Feb 2020

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Comment from Hotel Management

5 Feb 2020 by Chris

Thank you for your review posted after your recent stay. We sincerely appreciate your feedback and we are delighted that you enjoyed your stay with us. We look forward to welcoming you back for any future visits. Kind Regards, Chris Thomson | Operations Manager

2 out of 5
Position good State of public rooms and bedrooms terrible

Posted by on 21 Oct 2019

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Comment from Hotel Management

21 Oct 2019 by Trevor

Dear Guest, Thank you for taking the time to submit a review after your recent stay with us. We sincerely appreciate your feedback but we are very disappointed to see from your scoring that you did not enjoy your stay as much as we would have liked. I hope that you will consider returning to stay with us again in the future when we can better meet your expectations. Kind Regards, Trevor Vels | General Manager

4 out of 5
great location, friendly helpful staff would stay again

Posted by on 21 Jul 2019

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Comment from Hotel Management

22 Jul 2019 by Trevor

Dear Guest, Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your superb feedback, particularly on our staff's friendliness and convenient location. We are delighted that you enjoyed your stay with us and hope that you will stay with us again on your next visit to Manchester. Kind Regards, Trevor Vels | General Manager

2 out of 5
Great location for the cricket and football. However, the property is very dated and is no way a 4* rating. It is 3* at best. The bathrooms, bedrooms, and corridors are all VERY dated. No A/C in rooms and so a fan was provided. Windows not good enough to keep out the busy road noise.

Posted by on 10 Jul 2019

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Comment from Hotel Management

22 Jul 2019 by Trevor

Dear Guest, Thank you for taking the time to submit a review response after your recent stay with us. We sincerely appreciate your feedback but we are disappointed to see that we did not meet your expectations. Please be assured that I have taken note of your comment on our current need to refresh certain aspects of our decor and furnishings. We are currently finalising a number of replacement programs which will definitely achieve this as the year progresses. We hope that you will stay with us again on your next visit to Manchester. Kind Regards, Trevor Vels | General Manager

3 out of 5

Posted by on 10 Jan 2019

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Comment from Hotel Management

11 Jan 2019 by Clare

Good Morning Thank you for taking the time to review your stay with us. I am pleased to see that you had an pleasant time and I do hope that we will see you at the hotel again in the future With thanks Clare Price Rooms Division Manager

1 out of 5
Lovely looking hotel but look closer and it’s not so pretty. The food in the restaurant is dreadful. Starter was cold and raw inside. My main meal was burnt to a crisp so much so I could have taken someone’s eye out with the bacon. Manager could not have cared less if he’d actually tried.

Posted by , from Hull on 24 Nov 2018

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Comment from Hotel Management

26 Nov 2018 by Trevor Vels

Dear Michael, Thank you for your feedback received. I trust that you will have received my mail to your personal address which addresses this feedback. Kind Regards, Trevor Vels | General Manager

4 out of 5

Close to MediaCity and Old Trafford

Comfortable hotel, great location with nearby facilities. Great price.

Posted by , from edinburgh on 7 Sep 2017

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Renovations + Closures

This property is closed until further notice.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. Public spaces have free WiFi. A terrace, a BBQ, and multilingual staff are also featured at the business-friendly Copthorne Hotel Manchester. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Salford hotel.

  • 166 guestrooms or units
  • 3 levels
  • Built in 1987
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Manchester (MAN) (15.7 km / 9.7 mi)
  • Train station: Manchester United Football Ground Station (1.2 km / 0.8 mi)
  • Metro station: Exchange Quay Tram Stop (0.1 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Copthorne Hotel Manchester offers 166 forms of accommodation with a safe and free newspapers. 32-inch Flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Copthorne Hotel Manchester has a restaurant on site.

Late-night fare is available from 24-hour room service.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Waterskiing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector, a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: The cost of an extra bed does not include breakfast.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 10.00 per person (approximately)
  • Fee for in-room wireless Internet: GBP 0000 per stay (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copthorne Hotel Manchester
  • Copthorne Hotel Manchester Salford
  • Copthorne Manchester
  • Copthorne Manchester Hotel
  • Copthorne Manchester Salford
  • Hotel Copthorne Manchester
  • Manchester Copthorne
  • Manchester Copthorne Hotel
  • Copthorne Hotel Manchester Salford, Greater Manchester
  • Copthorne Hotel Salford
  • Copthorne Manchester Salford
  • Copthorne Hotel Manchester Hotel
  • Copthorne Hotel Manchester Salford
  • Copthorne Hotel Manchester Hotel Salford

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.