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5.0 out of 5

"Hotel and staff were excellent, only minor complaint was very hard pillows! Hotel conveniently situated in middle of town. If coming by car, first pa ... " More

By a verified traveller on Fri 18 Mar 2022

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Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£60* Per night/room 21 Feb - 22 Feb

Twin Room, 2 Single Beds (View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed with Sofa bed (View)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed (View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hampton by Hilton Canterbury, you're just a quick walk from Garden of St Mary de Castro. Free breakfast, free WiFi in public areas and a restaurant are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Canterbury Cathedral and 6 minutes on foot from Marlowe Theatre

Hampton by Hilton Canterbury ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hampton by Hilton Canterbury

Everyone (2) Family (2)
5 out of 5
Great!

Posted by on 20 Mar 2022

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Comment from Hotel Management

20 Mar 2022 by Guest service assistant.

Dear Deborah, Thanks for taking the time to review us. We are pleased to see that you enjoyed your stay with us. We hope to see you soon! Kind regards, Maria

5 out of 5
Hotel and staff were excellent, only minor complaint was very hard pillows! Hotel conveniently situated in middle of town. If coming by car, first park in the nearby Whitefriars Shopping Centre car park (3 minutes walk from the hotel) and then walk to the hotel, hand the parking ticket to reception when checking in and when checking out a £15 daily charge will be added to your bill.

Posted by on 18 Mar 2022

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Comment from Hotel Management

19 Mar 2022 by Guest Service Assistant.

Dear Nicholas, Thanks for taking the time to review us. We are sorry to hear that the pillows were not comfortable as you expected. We hope that will not deter you from staying with us again. We are pleased to see that you were satisfied with your stay at the hotel and the staff. We hope to see you soon! Kind regards, Maria

5 out of 5

Posted by on 26 Jul 2021

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5 out of 5

Posted by on 4 Jul 2021

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Comment from Hotel Management

14 Jul 2021 by Marielle Mikson, Reservations Manager

Dear Guest. Thank you for taking the time to review your stay with us. Hope to see you soon in Canterbury,

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. A 24-hour fitness centre, tour or ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hampton by Hilton Canterbury. This 3-star Canterbury hotel is smoke free.

  • 129 guestrooms or units
  • 4 levels
  • Built in 2021
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Canterbury East Station (1 km / 0.6 mi)

Room Amenities

Hampton by Hilton Canterbury offers 129 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily.

Hampton by Hilton Canterbury has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive smart lock details.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Mobile payment options include: Google Pay and Apple Pay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, cash, mobile payments, Google Pay and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and CleanStay (Hilton) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Credit card pre-authorisation
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Google Pay
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: GBP 16.50 per night (0.1 mi away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton by Hilton Canterbury Hotel
  • Hampton Inn Canterbury United Kingdom
  • Hampton by Hilton Canterbury Canterbury
  • Hampton by Hilton Canterbury Hotel Canterbury

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.