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4.2 out of 5

"Second time staying here Great service and staff and restaurants serve great food suiting all pallets Kids club is great but did notice this y ... " More

By a verified traveller on Mon 29 Aug 2016

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Hotel Description

The free breakfast at Don Carlos Resort & SPA gets good marks from our customers. During your stay, you're just a quick walk from Don Carlos Tennis & Sports Club. Free WiFi in public areas, 2 outdoor pools and 4 restaurants are available. This 5-star hotel has 267 rooms. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with MP3 docking stations, 24-hour room service and LCD TVs
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine with a beachfront location at Orange Beach Club, one of the property's 4 restaurants
  • Take a swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, detox wraps or massages at DON CARLOS RESORT SPA
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes 9 outdoor tennis courts, a 24-hour fitness centre and a playground
  • Guests speak favourably about the helpful staff and the breakfast
  • Just a 4-minute drive from Cabopino Beach and 14 minutes from Marbella Old Town
  • Airport and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£123* Per night/room 23 Feb - 24 Feb

Deluxe Room (Premium)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Premium Deluxe Room (2 adults + 1 child)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Villa, 1 Bedroom

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Deluxe Room ( 2 adults + 1 child)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Superior Double Room, Frontal Sea View (2 adults and 1 child)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Don Carlos Resort & SPA ratings based on 15 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Don Carlos Resort & SPA

Everyone (5) Couples (3) Family (1) Friends (5)
5 out of 5

Great hotel near the beach and great atmosphere

Second time staying here Great service and staff and restaurants serve great food suiting all pallets Kids club is great but did notice this year not as child friendly Overall highly recommend this hotel for location, comfort, services and facilities Great pool bar service and great selection of cocktails

Posted by , from Northern Ireland on 29 Aug 2016

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4 out of 5

Great trip

We had an overall nice stay. Beautiful pool areas and good service. Minus parts were the bad small in the bathroom and the locationcab ride necessary to all shopping and cities (for example to Marbella DT 25€ one way) We would recommend this hotel to our friends.

Posted by on 7 Apr 2016

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5 out of 5

Wonderful break

We had a wonderful time at Don Carlos - Staff so attentive - amazing breakfast - luxurious hotel - beautiful weather - what more could you need Really enjoyed our break Thanks .....

Posted by on 27 May 2015

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4 out of 5

Not a bad late escape, but needs TLC!

Hotel was not bad, overall. To explain more, I think it was obvious it is near the end of the season and the hotel needs a little care and attention i.e. re-painting in some areas; housekeeping a bit shabby - tissues not replenished, shower gel etc., not replenished; dirty glasses in bathroom not removed. Breakfast was not a good experience - rubber scrambled eggs, very rarely any water, juice containers not replenished, hardly any plates, no extra knives and forks..... Next question down is difficult to answer, because I would ONLY recommend if the above was sorted out.

Posted by on 20 Oct 2014

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5 out of 5

Great Hotel ans fantastic break

I can not fault the hotel, it was great. We booked 6 nights and we had essential room in 4th floor in tall building. Room didn't have sea view but it was very comfortable and clean. Staff cleaned the room everyday and change towels twice a day if require. We use the free pool which was great , perfect and clean. Breakfast was included and very fresh everyday. However lunch and dinner is something you need to explore. We had inner outside in restaurant around the hotel. Over all 5 star and great place , I will go back anytime.

Posted by on 27 Jul 2014

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5 out of 5
Kaikin puolin hyvännäköiset tilat ja hyvä palvelu. Hyvää ruokaa.Upea puisto. Tennistunnin hinta 24 euroa liian kallis, vaikka massakenttää ei tarvitse itse huoltaa. 15 - 18 euroa olisi kohtuullinen.

Posted by on 13 Nov 2019

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4 out of 5

Posted by on 1 Oct 2019

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1 out of 5
Pas au niveau attendu pour un établissement de ce standing. A éviter. Personnel détestable

Posted by , from Zurich on 5 Aug 2019

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Comment from Hotel Management

11 Aug 2019 by Irene López

Cher Client, Tout d´abord, je souhaite vous remercier d´ avoir choisi le Don Carlos Leisure Resort & SPA pour votre séjour Nous utilisons les commentaires pour mesurer la satisfaction de nos hôtes et il nous aide á améliorer nos services et la qualité de vos séjours. Suite à votre commentaire, nous comprenons que notre service ne fut pas à la hauteur de ce que vous attendiez. S’il vous plait, accepte nos plus sincères excuses. Recevez, monsieur, mes salutations les plus distinguées. Sincères salutations, Irene López Assistante Personnelle

5 out of 5

Posted by on 15 Jun 2019

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5 out of 5
Hôtel bien situé, accès direct à la plage, buffet de petit déjeuner excellent, dommage que l’accès aux spa soit payant

Posted by on 15 Sep 2018

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About the Don Carlos Resort & SPA

Location Avda. Zurita s/n, Marbella, Malaga 29600

Renovations + Closures

The following facilities will be closed during January, February, March, October, November and December:

  • Children's club
  • Dining venue
  • One of the dining venues
  • Beach

Property Features

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Don Carlos Resort & SPA, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 4 restaurants and 3 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 2 poolside bars, A beach bar, and A bar/lounge. A computer station is on site and WiFi is free in public spaces. This Beaux Arts hotel also offers a free kid's club, a kids' pool and outdoor tennis courts. You'll have access to the health club at a partner property. This 5-star Marbella hotel is smoke free.

  • 267 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • 3 coffee shops
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Buffet breakfast (free)
  • Bar on the beach
  • Bar or lounge
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Malaga (AGP) (44.4 km / 27.6 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking:

Room Amenities

Don Carlos Resort & SPA offers 267 forms of air-conditioned accommodation with MP3 docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. 48-inch LCD televisions come with satellite channels. Bathrooms include a bath, bathrobes, slippers and bidets. This Marbella hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Electric kettle
  • Egyptian cotton linens
  • Bathtub
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 11:00 AM.

Orange Beach Club – This beachfront restaurant specialises in international cuisine and serves brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Ombu – This restaurant specialises in Thai cuisine and only serves dinner. Reservations are required. Open selected days.

Bahia – This restaurant specialises in Mediterranean cuisine and only serves dinner. Open selected days.

Los Naranjos – Overlooking the pool and garden, this restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Sol y Sombra – This poolside restaurant specialises in international cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the health club or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Game drive nearby
  • Waterskiing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Volleyball on site
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Ziplining nearby
  • Playground on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Spa Services

DON CARLOS RESORT SPA has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

This hotel's restaurants and beach club are open seasonally May-September. Limited dining options are available during the remaining months. For more details, please contact the property using the information on the reservation confirmation received after booking.

Bookings where payment for the stay will be made on site instead of at the time of booking must be paid in full at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking

Guests age 16 and older have complimentary access to the spa's water circuit during the pool closure period (November 21-December 14).

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pets

  • Pets: EUR 22 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • One child stays free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 95 per vehicle (one way)
  • Pet fee: EUR 22 per pet, per night
  • Facilities fee: EUR 40 per person, per day and includes use of:

  • – Spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlos Resort
  • Don Carlos Leisure
  • Don Carlos Leisure Marbella
  • Don Carlos Leisure Resort
  • Don Carlos Leisure Resort Marbella
  • Don Carlos Resort
  • Carlos Don Hotel
  • Don Carlos Hotel Marbella
  • Don Carlos Leisure Hotel Marbella
  • Don Carlos Leisure Resort And Spa
  • Don Carlos Marbella
  • Don Carlos Leisure Resort SPA
  • Don Carlos Resort & SPA Hotel
  • Don Carlos Resort & SPA Marbella
  • Don Carlos Resort & SPA Hotel Marbella

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Don Carlos Resort & SPA offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.