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4.7 out of 5

"It is good but the entrance is not directly to Haram, you should go through market or through underground parking. Please n general was very good " More

By a verified traveller on Sun 02 Jul 2017

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Hotel Description

Our customers tell us they can't get enough of Swissotel Makkah's great location. During your stay, you're just a quick walk from Great Mosque of Mecca. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants. Built in 2011, this 5-star hotel has 1487 rooms over 43 floors. LCD TVs and fridges are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and fridges
  • Free WiFi in some public areas
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Ajwaa Restaurant, a fine-dining restaurant that serves Mediterranean cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the location and the breakfast
  • Steps from King Fahad Gate and Well of Zamzam

Classic Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max
£153* Per night/room 16 Jul - 17 Jul

Room, 2 Bedrooms (Kaaba View)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Classic Triple Room, View (Kaaba)

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Classic Room, View (Haram)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Classic Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Swissotel Makkah ratings based on 3 verified reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Swissotel Makkah

Everyone (1) Family (2)
4 out of 5

Nice and close to the Haram

It is good but the entrance is not directly to Haram, you should go through market or through underground parking. Please n general was very good

Posted by , from Oman on 2 Jul 2017

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5 out of 5

The best hotel ever

The best hotel ever had the kabah view room was really spacious breakfast was really nice and staff was really friendly and the hotel is very clean Will go again this your inshallah

Posted by on 2 Feb 2016

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5 out of 5

Best trip ever

The best hotel ever Very clean hotel very friendly staff Amazing breakfast Got up graded to kabah view The bast hotel I would recommend Amazing

Posted by on 26 Jan 2016

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Property Features

There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the luxury Swissotel Makkah. Free self parking and valet parking are available. This 5-star Mecca hotel is smoke free.

  • 1 building
  • 1487 guestrooms or units
  • 43 levels
  • 3 dining venues
  • Built in 2011
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Jeddah (JED-King Abdulaziz Intl.) (97.1 km / 60.3 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Swissotel Makkah offers 1487 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. LCD televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a hydromassage showerhead, bathrobes, slippers and bidets. This Mecca hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Fridge
  • Coffee maker
  • Bathtub or shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

Ajwaa Restaurant – This fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered.

Cafe Swiss – On-site restaurant. Happy hour is offered. Reservations are required.

Al Rowad Restaurant – This fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 6:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Swissotel Makkah

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Noise-free guestrooms cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SAR 90 for adults and SAR 45 for children (approximately)
  • Fee for in-room wireless Internet: SAR 15 per hour (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Makkah Swissotel
  • Swissotel Makkah
  • Swissotel Makkah Hotel
  • Swissotel Makkah Hotel Mecca
  • Swissotel Makkah Mecca
  • Swissotel Makkah Hotel
  • Swissotel Makkah Mecca
  • Swissotel Makkah Hotel Mecca

You should know

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissotel Makkah.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.