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3.9 out of 5

"Taking a $50 dollar a night hold on your credit card and not being advised $400 dollars stopped on my credit limit, some people cannot afford that so ... " More

By a verified traveller on Sun 26 May 2019

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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
£307* Per night/room 30 Jan - 31 Jan

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Hyatt House Naples/5th Avenue. During your stay, you're just a quick walk from Fifth Avenue South. Enjoy features like free WiFi in public areas, a free manager's reception and a free beach shuttle. Built in 2016, this 3.5-star hotel has 183 rooms over 3 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with iPod docking stations, flat-screen TVs and fridges
  • Free WiFi
  • Enjoy American cuisine and pool views while dining at H Bar
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include free food shopping service, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour gym, motor boating and kayaking
  • Guests speak favourably about the location and the proximity to shopping
  • Steps from Fifth Avenue South and 5 minutes on foot from Tin City
  • Free beach shuttle service
  • Pets welcome for a fee

Hyatt House Naples/5th Avenue ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt House Naples/5th Avenue

Everyone (4) Couples (4)
3 out of 5
Taking a $50 dollar a night hold on your credit card and not being advised $400 dollars stopped on my credit limit, some people cannot afford that so this information should be on the hotel description, always use a credit card, not a cash/debit card otherwise your funds are frozen not a great situation if you have a young family. Great pool facilities, good breakfast, and nice rooms although they are showing there age

Posted by on 26 May 2019

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Comment from Hotel Management

28 May 2019 by FOM

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Lovely view from balcony. Would benefit from new carpet in room.

Posted by on 9 May 2019

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Comment from Hotel Management

22 May 2019 by FOM

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 17 Dec 2019

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Comment from Hotel Management

19 Dec 2019 by JS

Thank you for taking the time to post a review on Ebooker. Hope to see you again soon.

3 out of 5
Wir waren eine Nacht da! Kathastrophales Zimmer, dachten wohl das reicht für eine Nacht.Direkt neben Hoteleingang, jeder konnte in das Zimmer sehen.Poolanlage schön, aber nicht erholsam.Flugverkehr und ein Tor das immer laut ins Schloss fiel wenn jemand an den Pool wollte.Kaffee furchtbar!

Posted by on 11 Oct 2019

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Comment from Hotel Management

16 Oct 2019 by JS

Thank you for taking the time to review the hotel on ebookers. I do apologize that you did not enjoy the coffee or the planes. We do have a small private airport not far from the hotel. We hope you will return again.

1 out of 5
Super Hôtel, chambre spacieuse, personnel aimable, parfait rien à redire

Posted by on 12 Sep 2019

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Comment from Hotel Management

12 Sep 2019 by FOM

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Ein sehr schönes Hotel! Zimmer sehr groß, modern eingerichtet und sauber. Top Service und sehr gutes Frühstück. Immer wieder gerne :)

Posted by on 18 Jun 2019

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Comment from Hotel Management

2 Jul 2019 by JS

We're definitely the lucky ones to have had you :). We're absolutely over the moon to hear that you enjoyed every aspect of your stay. We will be waiting with open arms to welcome you back!

5 out of 5

Posted by on 16 Jun 2019

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Comment from Hotel Management

16 Jun 2019 by FOM

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 4 May 2019

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Comment from Hotel Management

22 May 2019 by FOM

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 7 Apr 2019

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Comment from Hotel Management

8 Apr 2019 by FOM

Thanks for staying with us. We appreciate your feedback!

About the Hyatt House Naples/5th Avenue

Location 1345 5th Avenue South, Naples, FL 34102

Property Features

Hyatt House Naples/5th Avenue offers its guests a marina, an outdoor pool, and a spa tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A free manager's reception is offered. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3200 square feet (297 square metres) and includes conference rooms. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt House Naples/5th Avenue. For a fee, parking is available. This 3.5-star Naples hotel is smoke free.

  • 1 building
  • 183 guestrooms or units
  • 3 levels
  • 4 conference rooms
  • 3200 sq ft of conference space
  • 297 sq. m of conference space
  • Built in 2016
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Free beach shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt House Naples/5th Avenue offers 183 forms of air-conditioned accommodation with iPod docking stations and a safe. Beds feature premium bedding. 42-inch Flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries and hairdryers. This Naples hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • iPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception on selected days.

H Bar – Overlooking the pool, this bar specialises in American cuisine and serves lunch and dinner.

A complimentary food shopping service is offered and room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fishing on site
  • Snorkelling nearby
  • Kayaking on site
  • Motor boating on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Boat tours on site
  • Hiking/biking trails nearby
  • Personal motorised watercraft on site
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Maximum 2 per room (weight limit: 165 lbs) Service animals are exempt from fees.

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Additional processing and handling fees apply when 3 or more packages are received for a guest prior to arrival or during their stay. The first 2 packages are included. The hotel cannot be held responsible for lost or damaged goods.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Number of children who can stay for free – 4
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 12 per day
  • Valet parking fee: USD 18 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt House Naples/5th Avenue Hotel Naples
  • Hyatt House Naples/5th Avenue Hotel
  • Hyatt House Naples/5th Avenue Naples
  • Hyatt House Naples/5th Avenue
  • Hyatt House Naples 5th Avenue
  • Hyatt House Naples/5th Avenue Hotel
  • Hyatt House Naples/5th Avenue Naples
  • Hyatt House Naples/5th Avenue Hotel Naples

You should know

  • Up to 4 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.