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Hotel Description

Sheraton New York Times Square Hotel places you in the center of New York, steps from Ed Sullivan Theater and within a short 5-minute stroll of Carnegie Hall. Highlights at this hotel include a restaurant, a bar/lounge, and a conference centre.

You can enjoy flat-screen TVs with cable channels, and all 1780 rooms feature WiFi, coffee/tea makers, and free weekday newspapers. Minibars provide refreshments, and 24-hour room service is also available. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Free bottled water, video game consoles, and in-room massages are also available.

This business-friendly hotel offers free WiFi in public areas, a fitness centre, and has a business centre. Other amenities include a coffee shop/café, massage/treatment rooms, and laundry facilities. Each morning buffet breakfast is available. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 4-star Central New York City hotel include Broadway and Rockefeller Center.

Room, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£149 per night

Club Room, 1 King Bed, Business Lounge Access (Club Level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sheraton New York Times Square Hotel ratings based on 84 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

Great location..

Location was perfect .rooms clean. Staff very friendly

Posted by on 2 Jun 2017

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4 out of 5

Week in NYC

This is a busy hotel, and at times the reception is manic particularly if there a convention being held there.But it does the job and the rooms are clean and tidy, staff are pleasant so no complaints. It is also in a great location for Times Sq, Theatre District and Central Park. We would stay there again.

Posted by on 6 Nov 2015

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4 out of 5

Great family vacation

Hotel is in a great location central to many of the tourist spots. One drag was that free wi fi only available in the hotel lobby. Hotel charges $14 a day for up to three devices if you want wi fi in your room. It's a very popular hotel so is always heaving with guest all day long.

Posted by on 6 Sep 2014

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3 out of 5

When we arrived

First as soon as we arrived they said we don't seem to have that room available, do you want to upgrade. No, so they eventually found a room on level 6, the room was dark as we were close to an office building. The 4 No lifts were very slow arriving either at the ground level or 6th level. When our flight was cancelled by BA, they organised an additional night stay (obviously at a cost) it was sorted with ease. Its position in New York Times Sq was good and for that reason only I would recommend it.

Posted by on 17 Jun 2014

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4 out of 5

Enjoyed it! however….

While the hotel seems good, its very clean an fairly well appointed, I couldn't help the feeling your just another gear in the great wheel of profit, However we did have a fridge delivered to the room to which the delivery person left the door ajar, which I'm sure is fine if the room is being cleaned but not when theres a substantial value of camera equipment in the room, I took it up with the reception manager who told me the matter would be investigated immediately, Didn't hear any more after that, The one great feature of this hotel is its location, its very easy to get almost anywhere if you know the subway system, I would definitely stay here again despite the issue with our door being left open,

Posted by on 13 Jun 2014

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4 out of 5

Excellent location

Staff were fantastic & friendly we was given free wifi & made a saving of 104 dollars. Due to exploring we never did get to spend time in the hotel however we did use the club house which is very good value for your money. Only downfall was the cleaner we had she was very friendly but not clean at all..!! Other than that I can't fault it at all..!!

Posted by on 31 May 2014

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4 out of 5

Perfect five day break

Hotel was in a great location Staff very helpful. We had no faults and thoroughly enjoyed our stay

Posted by on 12 Oct 2013

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4 out of 5

Great location

Alex in reception checked us in. He was great! Room was comfortable however, the bath was tiny. We were offered complimentary mineral water but every single day had to ring down for it to be replenished, inlcudi speking directly with the housekeeping manager. We asked the maid 3 days running in a note. They took the tip but never replaced our water. Great hotel, with lovely staff and a fantastic location, but the housekeeping leaves little to be desired.

Posted by on 1 Jun 2013

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4 out of 5

Long weekend

The hotel is ideally located for mid-town Manhattan, right next to 53rd/7th Subway station on the B,C,D line and 5 mins walk from 50th/Broadway 1,2,3 line. The club room we had on the 44th floor offered a king size bed, sofa, small table, and dresser. Along with embedded LED TV. Complimentary coffee and water was included with the room, and also a safe/iron & ironing board was in the wardrobe. The onsuite bathroom was functional but could be improved with an extractor fan and higher water pressure in the shower. We paid for the club lounge access, and this was worth every penny, with complimentary breakfast, and snacks at lunchtime and teatime, with coffee, water and snack bars provided throughout day allowed us to breakfast in comfort (although the lounge was busy at the weekend) for no extra cost, beyond the upgrade. Also included was free wifi in lounge, and the provision of a passcode that allowed free wifi in your room as well. If you don't have wifi connectivity, there were also computer terminals available. The staff were friendly, approachable and helpful with information about the hotel and New York in general. Getting to and from the airport via Yellow Cab was a fixed price $52.50 + $5.33 toll (+ tip) and cabs were obtained with no problems. The journey time was about an hour. If I were to go back, would I stay at the Sheraton again, yes I would.

Posted by on 23 May 2013

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3 out of 5

Average

Hotel was situated in a very good location on Times Square, Initial reactions were very good, lobby was very attractive. Check in was smooth only a 5 minute wait. Our room was on floor 28 with a poor view of high rise buildings. We were not impressed with housekeeping it was very hit and miss, sometimes you received your full quota of towels, coffee, milks etc and sometimes you would receive nothing. Overall a reasonable hotel, but I have stayed in much better Shearton hotels elsewhere.

Posted by on 20 May 2013

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About the Sheraton New York Times Square Hotel

Location 811 7th Ave, New York, NY 10019

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. Public spaces have free WiFi. There are 42 meeting rooms available. A fitness centre, spa services, and tour/ticket assistance are also featured at the business-friendly Sheraton New York Times Square Hotel. Parking is available for a fee. This 4-star New York hotel is smoke free.

  • 1780 guestrooms or units
  • 50 levels
  • 1962 buildings
  • 20 conference rooms
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (15.9 km / 9.9 mi)
  • Train station: Weehawken Lincoln Harbor Station (5.8 km / 3.6 mi)
  • Metro station: Times Sq. - 42 St. Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton New York Times Square Hotel offers 1780 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels, video game consoles, and pay films. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2012.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Sheraton New York Times Square Hotel has a restaurant on-site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 40 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 65.00 per day
  • Late check-out fee: USD 150
  • Refrigerator fee: USD 35 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton New York Times Square Hotel
  • Sheraton New York Times Square
  • Sheraton New York Hotel And Towers
  • Sheraton New York Hotel & Towers
  • Sheraton New York City
  • Sheraton Hotel New York
  • Sheraton New York Towers
  • New York City Sheraton

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.