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4.0 out of 5

"Excellent hotel location. Overall stay was very good, check-in was a little slow, liked the attempt at a chat, but after a long days travel we just ... " More

By a verified traveller on Tue 10 Oct 2023

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Traditional Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£147* Per night/room 1 Jul - 2 Jul

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy Sheraton New York Times Square Hotel's good location. During your stay, you're just a quick walk from Broadway. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Hudson Market, a café that serves American cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation, from cleanliness and comfy beds to spaciousness and overall comfort
  • Steps from Broadway and Broadway Theatre
  • Dogs welcome for a fee

Sheraton New York Times Square Hotel ratings based on 18 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sheraton New York Times Square Hotel

Everyone (8) Couples (3) Family (7)
4 out of 5
Excellent hotel location. Overall stay was very good, check-in was a little slow, liked the attempt at a chat, but after a long days travel we just wanted a rest! Place was spotlessly clean, housekeeping were very sewer and efficient. Was a nice bonus to have the food and beverage credit during our stay. Only feedback would be that there needed to be more staff in the Starbucks and would have been nice to have food costs displayed! Check out was very easy, loved being able to do this on our TV. Overall a solid hotel choice for a city stay.

Posted by on 10 Oct 2023

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4 out of 5
Nice place, quiet room, good bed so all is good.

Posted by on 5 Apr 2024

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4 out of 5

Posted by on 25 Dec 2023

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3 out of 5

Posted by on 10 Dec 2023

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2 out of 5
Gros problème de personnel pour les petits déjeuner : beaucoup d'attente alors que la salle est à moitié pleine, réponse à la limite de l'agressif lorsqu'on leur fait part de notre mécontentement. Bref, vraiment déçu, alors que j'en avais gardé un tellement bon souvenir lors de mon précédent séjour à New York

Posted by on 11 Sep 2023

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5 out of 5
Danke es war ein toller Aufenthalt im Sberaton in NYC

Posted by on 25 Jul 2023

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4 out of 5

Posted by on 31 May 2023

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5 out of 5

Posted by on 31 May 2023

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4 out of 5
etwas staubig, teilweise laut in der nacht

Posted by on 26 May 2023

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3 out of 5
Idéalement situé. Proche de Times square et central Park. Chambre agréable mais un peu petite. Les lits ne sont pas « grands » dans les chambres standards ils ne s’agit que de lits en 140. Manquerait un frigo dans la chambre également. Autrement personnel très agréable. Bon séjour.

Posted by on 8 May 2023

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About the Sheraton New York Times Square Hotel

Location 811 7th Ave, New York, NY 10019

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 33 meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 36000 square feet (3344 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton New York Times Square Hotel. Parking is available for a fee. This New York hotel is smoke free.

  • 1780 guestrooms or units
  • 50 levels
  • 1962 buildings
  • 36000 sq ft of conference space
  • 3344 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (1.5 km / 1 mi)
  • Metro station: 7 Av. Station (E 53rd St.) (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton New York Times Square Hotel offers 1780 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Hudson Market – This café specialises in American cuisine and only serves breakfast.

Library Bar – This café specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30.00 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 to 40 per person
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Self-parking fee: USD 75 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton New York Times Square
  • New York Times Square Sheraton
  • Sheraton New York City
  • Sheraton Hotel New York Times Square
  • Sheraton New York Times Square
  • Sheraton New York Times Square Hotel
  • New York City Sheraton
  • Sheraton Hotel New York
  • Sheraton New York Times Square
  • Sheraton New York Hotel & Towers
  • Sheraton New York Hotel And Towers
  • Sheraton New York Towers
  • Sheraton New York Times Square Hotel Hotel
  • Sheraton New York Times Square Hotel New York
  • Sheraton New York Times Square Hotel Hotel New York

You should know

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.