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"Hotel room was great and bed was amazing. Only thing missing is free guest WiFi which for a tourist looking for internet to assist with exploring woul ... " More

By a verified traveller on Mon 22 Jan 2018

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Hotel Description

Our customers tell us that they can't get enough of the nightlife around Sheraton New York Times Square Hotel. During your stay, you're just a quick walk from Broadway Theatre. Free WiFi in public areas, a restaurant and a 24-hour fitness centre are available. This 4-star hotel has 1780 rooms over 50 floors. Flat-screen TVs and minibars are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service (during limited hours)
  • Free WiFi in some public areas
  • Enjoy a bite to eat at Hudson Market, a café that serves American cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre and aerobics classes
  • Guests have great things to say about the proximity to the airport and the location's nightlife
  • Steps from Broadway Theatre and August Wilson Theater
  • Dogs welcome for a fee (restrictions apply)

Traditional Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£110* Per night/room 16 Feb - 17 Feb

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Premier Room, 1 King Bed, City View (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sheraton New York Times Square Hotel ratings based on 101 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sheraton New York Times Square Hotel

Everyone (16) Couples (29) Family (38) Friends (16)
2 out of 5

Posted by on 22 Aug 2019

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3 out of 5

Posted by on 21 May 2019

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3 out of 5

Posted by on 21 May 2019

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4 out of 5
Ideally located to everywhere you need to get to. Everyone is really nice but do expect a tip for it. Most staff can’t do enough for you. Unless you sit at the bar you do get charged a awful lot just to have a drink with additional charges for staff to bring your drinks to the table as you can’t order at the bar unless you sit there.

Posted by , from New york on 27 Oct 2018

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5 out of 5
Fantastic hotel and great location. Staff very friendly

Posted by , from Sheraton Times Square on 24 Oct 2018

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5 out of 5
Perfect location. Fabulous hotel. Very efficient staff. Cannot make any negative comments, it was wonderful.

Posted by , from Leanne on 23 Sep 2018

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3 out of 5

Hotel was good.

Hotel room was great and bed was amazing. Only thing missing is free guest WiFi which for a tourist looking for internet to assist with exploring would be useful.

Posted by , from glasgow on 22 Jan 2018

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4 out of 5
Great location for shopping and restaurants. Hotel helpful with theatre tickets.

Posted by on 25 Nov 2017

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5 out of 5

Great location..

Location was perfect .rooms clean. Staff very friendly

Posted by on 2 Jun 2017

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4 out of 5

Week in NYC

This is a busy hotel, and at times the reception is manic particularly if there a convention being held there.But it does the job and the rooms are clean and tidy, staff are pleasant so no complaints. It is also in a great location for Times Sq, Theatre District and Central Park. We would stay there again.

Posted by on 6 Nov 2015

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About the Sheraton New York Times Square Hotel

Location 811 7th Ave, New York, NY 10019

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. Event space at this hotel measures 22534 square feet (2093 square metres) and includes conference centres. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Sheraton New York Times Square Hotel. Parking is available for a fee. This 4-star New York hotel is smoke free.

  • 1780 guestrooms or units
  • 50 levels
  • 1962 buildings
  • 22534 sq ft of conference space
  • 2093 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (15.8 km / 9.8 mi)
  • Train station: New York W 32nd St. Station (1.9 km / 1.2 mi)
  • Metro station: 7 Av. Station (E 53rd St.) (0.1 km / 0.1 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Sheraton New York Times Square Hotel offers 1780 forms of accommodation with minibars and a safe. A pillow menu is available. 37-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a bath and shower, a complimentary bathrobe and a hairdryer. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Hudson Market – This café specialises in American cuisine and serves lunch and dinner.

Starbucks - Library Bar – This café specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Fitness classes on site
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD28.69 per accommodation, per night. This fee does not apply to children under 1 year of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

The mandatory Destination Fee includes the following: USD 35 daily food and beverage credit for use in Hudson's Market, on in-room dining, or beverages at the Club Lounge (non-cumulative); choice of Gulliver's gate in Times Square, Ripley's Believe it or Not!, or City Sights New York Cruise - including Hop on/off (1 per day to be redeemed through the Tickets & Tours Desk); 20% discount at Landau on all regular priced merchandise; 1 daily fitness class with on-site instructor; enhanced wired internet and local, long distance, and international calls.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 44.60 per person (approximately)
  • Fee for in-room wireless Internet: USD 16.95 per day (rates may vary)
  • Self-parking fee: USD 65 per day
  • Extended parking fee: USD 71 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Late check-out fee: USD 150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton New York Times Square
  • New York Times Square Sheraton
  • Sheraton New York City
  • Sheraton Hotel New York Times Square
  • Sheraton New York Times Square
  • Sheraton New York Times Square Hotel
  • New York City Sheraton
  • Sheraton Hotel New York
  • Sheraton New York Times Square
  • Sheraton New York Hotel & Towers
  • Sheraton New York Hotel And Towers
  • Sheraton New York Towers
  • Sheraton New York Times Square Hotel Hotel
  • Sheraton New York Times Square Hotel New York
  • Sheraton New York Times Square Hotel Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.