6 Nov 2019 by The CLHG Team
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great feedback! We hope to welcome you as our guest again soon. With kind regards
13 May 2019 by The CLHG Team
Thank you for taking the time to review our hotel. We regret that you were unhappy and thank you for your feedback which will be investigated. It is always extremely disappointing when we are unable to completely meet a guest’s requirements at one of our hotels and we sincerely hope you will give us an opportunity to redeem ourselves. In the meanwhile we will continue with our commitment to kindness and service excellence. With kind regards