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4.3 out of 5

"We had a lovely time at this hotel, all of the staff were very very nice and friendly and they all seem to be happy in their work so it proves that th ... " More

By a verified traveller on Mon 21 May 2018

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Deluxe Double Room, Garden View (2 Adults + 1 Child)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£143* Per night/room 9 Jun - 10 Jun

Junior Suite (2 Adults)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room, Sea View (3 Adultos)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite Prestige (3 adultos)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite (3 adultos)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Gran Hotel Elba Estepona Thalasso & Spa ratings based on 20 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Gran Hotel Elba Estepona Thalasso & Spa

Everyone (11) Couples (8) Business (1)
5 out of 5

Posted by on 16 Jul 2019

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Comment from Hotel Management

21 Jul 2019 by Juan Manuel Galán

Dear Guest, Thank you very much for your feedback and support through here, From your evaluation we can see that you were indeed satisfied with the choice of hotel for your vacation and that your general impressions were very positive Once more thank you for your recommendation , Kindest Regards Juan Manuel Galán General Manager

5 out of 5

Posted by on 18 Jun 2019

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Comment from Hotel Management

6 Jul 2019 by Juan Manuel Galán

Dear Guest, Thank you very much for your feedback and support through here. From your comments we can see that you were indeed satisfied with the choice of hotel for your vacation and that your general impressions were very positive Once more thank you for your recommendation and for giving us this great opportunity to read your impressions and share them with our staff as a motivation. Kindest regards Juan Manuel Galán General Manager

4 out of 5
Pros: Hotel was very nice especially their staff
Cons: More bins at the pool and more snack bars
Location: Location was a bit away from the nearest town especially when you had to get taxis all the time. Not much to do outside of the hotel
We had a lovely time at this hotel, all of the staff were very very nice and friendly and they all seem to be happy in their work so it proves that they have good employers. They were very helpful at all times and could not do enough for us.

Posted by , from Dublin, Ireland on 21 May 2018

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5 out of 5

Beautiful hotel, friendly staff & amazing food!

We arrived at the hotel late afternoon and we met with the doorman who promptly helped us unload our luggage and he took our luggage inside on a trolley. Once inside we were met at reception with friendly staff who offered us complimentary drinks. Our luggage was taken down to our room too. All was good. The room was big and tastefully decorated. Beds are massive!! Bathroom was huge and had a big bathtub and lovely separate shower which was also large and powerful. Our view was amazing and looked right out onto the sea! The only negative thing about the hotel is that I kept getting lost as its rather large and has a complicated layout. We didn't use the outdoor pool as it was March and too cold. We did make use of the indoor pool and spa. I doing the pool a little bit on the dated side. The spa is not included in the price of your room so KEEP that on mind! It was 20€ to use the spa and it looked amazing. I was in the spa all of 20 minutes but I had to come out as I felt that all the pools were too cold! I expect spa tubs, be that a jacuzzi, hot tub, massage pool to be filled with hot water but the water was luke warm instead...for me this was like sitting in a cold bath. Even the room with the hot beds was very cold. I complained to the staff and was told I wouldn't be charged. Now I am a self confessed foodie and I don't tend to eat in hotels (at dinner time anyway) bit I have to say that the food here was amazing in every way. Dinner was a treat and breakfast too!! Go!

Posted by , from London on 4 Apr 2018

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5 out of 5

Excellent service and great location

I booked the hotel for my husband's birthday and the service and attention to detail was excellent, as good as in any top hotel. The room was upgraded on arrival which was an added bonus, superb views, from the room and the food (we are in Paris Roma) was excellent. We will definitely be back.

Posted by on 13 Oct 2017

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5 out of 5

Lovely stay

A lovely hotel for a relaxing break. Cava upon arrival. Great friendly helpful staff. 3 pools. A stones throw to the beach. Hotel is a bit tired in places Amazing breakfast spread. Would definitely return.

Posted by , from middlesbrough on 10 Sep 2017

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4 out of 5

Nice Hotel very relaxing

Lovely hotel wouldn't say it's five star more like four, location is out the way (taxis or car required) and only a very short prom along the sea front, beach is ok not easy to get into the sea due to the pebbles and stones . Restaurant staff don't match up to a four/five star hotel but I think this due to the all inclusive options, we was half Board. Food is excellent. We had a sea view room and close enough to hear the waves fantastic ! Reception Staff are Very good and helpful, just needs more senior management in the breakfast / restaurant areas .

Posted by on 6 Jul 2016

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4 out of 5

Quiet getaway

Just returned after a week in this hotel. We had a very pleasant stay. Hotel is lovely and the staff very friendly and helpful. If staying here however you need a carr as the hotel is located outside of Estapona . Would definitely go back again.

Posted by on 1 Jun 2014

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4 out of 5
Ei vastannut käsitystä viiden tähden hotellista. Rakennus henki paikka paikoin pikaista saneerausta. Ympäristössä ei juuri mahdollisuutta kävelyille.

Posted by on 4 Oct 2019

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Comment from Hotel Management

12 Nov 2019 by Juan Manuel Galán

Dear Guest, Thank you very much for your feedback and support through here, From your comments we can see that you were indeed satisfied with the choice of hotel for your vacation and that your general impressions were very positive Once more thank you for your recommendation and for giving us this great opportunity to read your impressions and share them with our staff as a motivation. Kindest regards Juan Manuel Galán General Manager

4 out of 5
Personal war sehr freundlich, die Aussicht und Lage direkt am Meer top! Frühstück lässt keine Wünsche offen. Strand könnte gepflegter sein. Im Fitnesscenter sind die Geräte teilweise kaputt oder schlecht gewartet

Posted by on 27 Sep 2019

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Comment from Hotel Management

21 Nov 2019 by Juan Manuel Galán

Geehrter Kunden, zunächst einmal möchte ich Ihnen meinen Dank dafür aussprechen, dass Sie unsere Gäste waren und auch das Sie sich Zeit genommen haben um eine Bewertung zu verfassen. Wir nehmen Ihre Kritik als Anregung auf um uns stetig zu verbessern und weiterzubilden. Auch aber gehen wir so den begonnenen Weg motiviert weiter. Ich würde mich freuen, Sie wieder in unserem Haus als Gast begrüssen zu können. Mit sonnigen Grüssen Juan Manuel Galan General Manager

About the Gran Hotel Elba Estepona Thalasso & Spa

Location Carretera Estepona - Cadiz 151, Estepona, Malaga 29680

All-inclusive Details

All-inclusive room rates at Gran Hotel Elba Estepona Thalasso & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Room service
  • Spa/beauty facilities and services

  • Spa/beauty facilities and services not included
  • Additional service charge accepted
  • Surcharge for premium or imported alcoholic drinks
  • All on-site activities, and facilities and equipment included
  • Room service not included

Property Features

  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Food & Drink

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Personal motor watercraft nearby
  • Golfing nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Sailing nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 12
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash.

  • Property is cleaned with disinfectant
  • One child stays free
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Property confirms they are implementing guest safety measures
  • Online penalty collection

Hotel Names

  • Estepona Gran Hotel Elba
  • Gran Elba Estepona Thalasso
  • Gran Elba Thalasso
  • Gran Hotel Elba
  • Gran Hotel Elba Estepona
  • Gran Hotel Elba Estepona Thalasso
  • Gran Hotel Elba Thalasso
  • Hotel Elba Estepona
  • Gran Hotel Elba Estepona & Thalasso Estepona
  • Gran Hotel Elba Estepona & Thalasso Spa Spain - Costa Del Sol
  • Gran Hotel Elba Estepona And Thalasso Spa
  • Gran Elba Estepona Thalasso &
  • Gran Hotel Elba Estepona Thalasso & Spa Hotel
  • Gran Hotel Elba Estepona Thalasso & Spa Estepona
  • Gran Hotel Elba Estepona Thalasso & Spa Hotel Estepona

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.