"Not 5 star friendly and helpful staff, even though hardly any italian speakers rooftop bar overpriced and too many tourists/guests not from hotel " More
8 May 2024 by Ahmed Abd El Gawad
Dear Valued Guest,Warm greetings from NH Collection Fori Imperiali.Thank you for taking the time to share your feedback about your recent stay with us. While we're glad to hear that our team members were friendly and helpful, we apologize that you felt the rooftop bar was overpriced and that there were too many tourists and non-hotel guests. We understand that this may have impacted your overall experience.We appreciate your feedback and we are looking forward to welcoming you back shortly.Sincerely,Ahmed Abd El Gawad Guest Relations Manager
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free parking nearby
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
