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4.3 out of 5

"Grand Continental was excellent on every aspect. The building and the location are just amazing, and the staff are incredibly friendly, extremely help ... " More

By a verified traveller on Fri 14 Jul 2017

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Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£157* Per night/room 11 May - 12 May

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room (View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Noble Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Heritage Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, Terrace

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Grand Hotel Continental Siena – Starhotels Collezione's great location. During your stay, you're just a quick walk from Piazza del Campo. Free WiFi in public areas, 2 bars and a restaurant are available. Built in 1600, this 5-star hotel has 64 rooms over 4 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and first-run films
  • Free WiFi
  • Enjoy local cuisine while dining at Sapordivino
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests have great things to say about the location and the breakfast
  • Just a 5-minute walk from Piazza del Campo and 4 minutes on foot from University of Siena
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Grand Hotel Continental Siena – Starhotels Collezione ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hotel Continental Siena – Starhotels Collezione

Everyone (2)
5 out of 5

Excellent in every aspect!

Grand Continental was excellent on every aspect. The building and the location are just amazing, and the staff are incredibly friendly, extremely helpful, and very polite. Despite the size of the hotel, I had a feeling that I was staying at a family's run.. the warmth and the charm of everyone in the grounds made my stay very unique! For sure highly tecommeded, and deffinitely is my place to stay again when in Siena!

Posted by , from Cairo on 14 Jul 2017

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3 out of 5
Preis Leistung stimmt nicht Zimmer zu klein Hotel ok

Posted by on 4 Jan 2020

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Comment from Hotel Management

23 Jan 2020 by NBeaugonin

Dear Guest, we have well received your review and are sorry to know that your experience has not met your expectations. We are committed to offering comfort, selected amenties and most attentive service to all our guests There are many categories in the hotel that offer even more spacious rooms and hope you may give us the opportunity to gain your trust in the future. Regards, Nathalie Beaugonin Hotel Manager

5 out of 5
Das Hotel befindet sich an der besten Lage und nur wenige Schritte von sämtlichen Sehenswürdigkeiten entfernt. Selbst das Erreichen des Hotels mit dem Auto war kein Problem, die Fahranleitung des Hotels war sehr hilfreich. Würde in einem solchen Falle unbedingt empfehlen das Hotel vorgängigzu kontaktieren, da sich das Hotel in einer Fussgängerzone bzw. beschränkt befahrbarenZone befindet. Parking kostet EUR 45/ Tag, dies war uns aber wert...

Posted by on 27 Jul 2018

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Comment from Hotel Management

8 Aug 2018 by NBeaugonin

Lieber Gast, Wir danken Ihnen sehr für die Kommentare und freuen uns, dass wir mit der Anreise helfen konnten. Wir hoffen Sie wieder in Siena begrüßen zu dürfen. Mit freundlichen Grüßen, Nathalie Beaugonin Hotel Manager

About the Grand Hotel Continental Siena – Starhotels Collezione

Location Banchi Di Sopra 85, Siena, SI 53100

Renovations + Closures

This property is closed from 1 December 2020 to 4 May 2021 (dates subject to change).

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business centre on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference rooms. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury Grand Hotel Continental Siena – Starhotels Collezione. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Siena hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Built in 1600
  • Dining venue
  • Coffee shop
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Free parking nearby , Offsite parking reservations required

Transport

  • Airport: Peretola Airport (FLR)
  • Train station: Siena Station (3.4 km / 2.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Grand Hotel Continental Siena – Starhotels Collezione offers 64 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels and first-run films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • First-run films
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Sapordivino – This restaurant specialises in local cuisine and serves lunch and dinner.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 110 per night.

Pet Policy

  • Pets: EUR 45 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 44 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 5.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 26 and EUR 26 per person (approximately)
  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 45 per day
  • Pet fee: EUR 45 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 110 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Continental Siena Starhotels Collezione
  • Grand Continental Siena
  • Grand Hotel Continental Starhotels Collezione
  • Grand Hotel Continental Siena
  • Grand Continental Siena Starhotels Collezione
  • Grand Continental Starhotels Collezione
  • Grand Hotel Continental Siena – Starhotels Collezione Hotel
  • Grand Hotel Continental Siena – Starhotels Collezione Siena

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Grand Hotel Continental Siena – Starhotels Collezione offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 November to 15 April.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.