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4.2 out of 5

"Grand Continental was excellent on every aspect. The building and the location are just amazing, and the staff are incredibly friendly, extremely help ... " More

By a verified traveller on Fri 14 Jul 2017

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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£331* Per night/room 4 Jul - 5 Jul

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room (View)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Noble Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Heritage Suite (Suite Temptation)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Grand Hotel Continental Siena – Starhotels Collezione's good location gets good marks from our customers. During your stay, you're just a quick walk from Piazza del Campo. Free WiFi in public areas, 2 bars and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy local cuisine while dining at Sapordivino
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests speak favourably about the location and the helpful staff
  • Just a 3-minute walk from Piazza del Campo and 6 minutes on foot from Siena Cathedral
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Grand Hotel Continental Siena – Starhotels Collezione ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Hotel Continental Siena – Starhotels Collezione

Everyone (3) Couples (1)
5 out of 5

Excellent in every aspect!

Grand Continental was excellent on every aspect. The building and the location are just amazing, and the staff are incredibly friendly, extremely helpful, and very polite. Despite the size of the hotel, I had a feeling that I was staying at a family's run.. the warmth and the charm of everyone in the grounds made my stay very unique! For sure highly tecommeded, and deffinitely is my place to stay again when in Siena!

Posted by , from Cairo on 14 Jul 2017

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3 out of 5

Posted by on 19 Sep 2023

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Comment from Hotel Management

9 Oct 2023 by Nbeaugonin

Dear Guest, thank you for your evaluation. We are always available to recieve details to assist us in our improvements.With regards,Nathalie BeaugoninGeneral Manager

5 out of 5
Das Personal ist außerordentlich hilfsbereit und freundlich. Der Parkservice ist mit 45€ etwas teuer. Die zentrale Lage macht das Hotel alternativlos.

Posted by on 31 Aug 2021

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Comment from Hotel Management

13 Sep 2021 by Nbeaugonin

Dear Guest, thank you very much for the kind words of appreciation. The garage service is inclusive of valet service and guarded garage. Public parking area is available for individual parking as alternative if preferred. We hope to welcome you again in Siena in the future. Kind regards, Nathalie Beaugonin Hotel Manager

3 out of 5
Preis Leistung stimmt nicht Zimmer zu klein Hotel ok

Posted by on 4 Jan 2020

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Comment from Hotel Management

23 Jan 2020 by NBeaugonin

Dear Guest, we have well received your review and are sorry to know that your experience has not met your expectations. We are committed to offering comfort, selected amenties and most attentive service to all our guests There are many categories in the hotel that offer even more spacious rooms and hope you may give us the opportunity to gain your trust in the future. Regards, Nathalie Beaugonin Hotel Manager

5 out of 5
Das Hotel befindet sich an der besten Lage und nur wenige Schritte von sämtlichen Sehenswürdigkeiten entfernt. Selbst das Erreichen des Hotels mit dem Auto war kein Problem, die Fahranleitung des Hotels war sehr hilfreich. Würde in einem solchen Falle unbedingt empfehlen das Hotel vorgängigzu kontaktieren, da sich das Hotel in einer Fussgängerzone bzw. beschränkt befahrbarenZone befindet. Parking kostet EUR 45/ Tag, dies war uns aber wert...

Posted by on 27 Jul 2018

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Comment from Hotel Management

8 Aug 2018 by NBeaugonin

Lieber Gast, Wir danken Ihnen sehr für die Kommentare und freuen uns, dass wir mit der Anreise helfen konnten. Wir hoffen Sie wieder in Siena begrüßen zu dürfen. Mit freundlichen Grüßen, Nathalie Beaugonin Hotel Manager

About the Grand Hotel Continental Siena – Starhotels Collezione

Location Banchi Di Sopra 85, Siena, SI 53100

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre and 4 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury Grand Hotel Continental Siena – Starhotels Collezione. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Siena hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Built in 1600
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Free parking nearby , Offsite parking reservations required

Transport

  • Train station: Siena Station (2.1 km / 1.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Grand Hotel Continental Siena – Starhotels Collezione offers 51 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels and first-run films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • First-run films
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Sapordivino – This restaurant specialises in local cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Grand Hotel Continental Siena – Starhotels Collezione offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 110.0 per night.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 March - 31 October, EUR 5.00 per person, per night, up to 4 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 55 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 110.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Continental Siena Starhotels Collezione
  • Grand Continental Siena
  • Grand Hotel Continental Starhotels Collezione
  • Grand Hotel Continental Siena
  • Grand Continental Siena Starhotels Collezione
  • Grand Continental Starhotels Collezione
  • Grand Hotel Continental Siena – Starhotels Collezione Hotel
  • Grand Hotel Continental Siena – Starhotels Collezione Siena

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 November to 15 April.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.