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Hotel Description

Hotel Gracery Shinjuku's good location gets good marks from our customers. During your stay, you're just a quick walk from Robot Restaurant. You'll find features such as free WiFi in public areas, plus 14 restaurants and a bar. Built in 2015, this 4-star hotel has 970 rooms over 30 floors. All rooms offer free WiFi and deep-soaking bathtubs.

  • Air-conditioned rooms with deep-soaking bathtubs, flat-screen TVs and fridges
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 14 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have good things to say about the accommodation for the overall comfort and low noise level
  • 12 minutes by foot from Shinjuku Gyoen National Garden and a 2-minute drive from Tokyo Metropolitan Government Building

(10/1/2019-) Double Room, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£106* Per night/room 22 Oct - 23 Oct

Single with Breakfast, Non-Smoking (separate breakfast charge for 12yrs old and under)

Bed Count 1 Single Bed Maximum Occupancy 1 Max

(10/1/2019-) Single with Breakfast, Non-Smoking (separate breakfast charge for 12yrs old and under)

Bed Count 1 Single Bed Maximum Occupancy 1 Max

(10/1/2019-) Triple with Breakfast, Non Smoking (separate breakfast charge for 12yrs old and under)

Bed Count 3 Single Beds Maximum Occupancy 3 Max

(10/1/2019-) Twin with Breakfast, Non Smoking (separate breakfast charge for 12yrs old and under)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

(10/1/2019-) Single with Breakfast, Women only, Non Smoking(separate BF charge for under 12yrs old)

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Hotel Gracery Shinjuku ratings based on 16 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Gracery Shinjuku

Everyone (12) Couples (1)
4 out of 5
Great hotel located within walking distance of Shinjuku station. I found the staff to be very pleasant and helpful, the property was clean and the room very clean. The one issue would be the size of the room which i found to be very small with nowhere to unpack and store clothes. You have to live out of your suitcase making the room A little uncomfortable for a long stay. Lots of great restaurants and bars in this lively district of Tokyo, would definitely visit again.

Posted by on 7 Jul 2019

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Comment from Hotel Management

13 Jul 2019 by Hotel Gracery Shinjuku Front Desk

Thank you so much for staying with us. Also, we are grateful to get this wonderful comments from you. We are glad that you enjoyed your stay with us. We are sorry about the small size of the room. We are not sure which room you used, but there are bigger rooms like comfort-rooms, so please try those in your next visit. We look forward to seeing you again in the near future.

5 out of 5

Posted by on 23 Jun 2019

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Comment from Hotel Management

25 Jun 2019 by Hotel Gracery Shinjuku

Thank you for staying with us. We are extremely honored to receive such high valuations from you and we are very happy that you were really satisfied with our hotel. We will make any efforts to offer the better service to our guests from now on too. We are looking forward to seeing you in the near future. Best regards.

4 out of 5
Our double room was small and lacked storage space. Nevertheless, it was pretty ok for our 5 night stay. Air conditioning worked well and towels were changed every day. The breakfast was good if not excellent.

Posted by on 24 May 2019

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Comment from Hotel Management

23 Jun 2019 by Hotel Gracery Shinjuku Front Desk

Thank you for staying with us and leaving this wonderful comments. We look forward to see you again.

3 out of 5
Situation dans le quartier de la gare de Shinjuku. Accès métro et train

Posted by on 14 Oct 2019

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5 out of 5

Posted by on 11 Jul 2019

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Comment from Hotel Management

13 Jul 2019 by Hotel Gracery Shinjuku Front Desk

Thank you for staying with us. We are glad that you enjoyed your stay with us. We look forward to seeing you again.

4 out of 5

Posted by on 8 Jun 2019

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Comment from Hotel Management

9 Jun 2019 by Hotel Gracery Shinjuku

Thank you for staying with us. We will make any efforts to offer the better service to our guests from now on too. We are looking forward to seeing you in the near future. Sincerely yours.

5 out of 5

Posted by on 3 Jun 2019

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Comment from Hotel Management

6 Jun 2019 by Front Desk

Thank you for staying with us. We are extremely honored to receive such high valuations from you and we are very happy that you were really satisfied with our hotel. We will make any efforts to offer the better service to our guests from now on too. We are looking forward to seeing you in the near future. Best regards.

4 out of 5

Posted by on 23 Oct 2018

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4 out of 5
Gute Lage und gutes Frühstück. Sehr nettes Personal.

Posted by on 19 Oct 2018

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4 out of 5
Schönes Hotelzimmer, imposante Lobby. Das Frühstück war ein wahres Schlaraffenland. Das Hotelpersonal war sehr schnell bei Problemlösungen. Einzig, das wifi war sehr überlastet.

Posted by , from Schweiz on 22 Sep 2018

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Property Features

There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at Hotel Gracery Shinjuku. Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 1 building
  • 970 guestrooms or units
  • 30 levels
  • 14 dining venues
  • Built in 2015
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Computer for guest use
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Parking (limited spaces)

Transport

  • Airport: Tokyo (HND-Haneda) (23.4 km / 14.6 mi)
  • Train station: Tokyo Seibu-Shinjuku Station (0.2 km / 0.1 mi)
  • Metro station: Shinjuku-nishiguchi Station (0.8 km / 0.5 mi)
  • Parking:

Room Amenities

Hotel Gracery Shinjuku offers 970 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary slippers, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. 40-inch Flat-screen televisions come with satellite channels and pay-per-view films. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Deep soaking tub
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Iron and ironing board available
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Hotel Gracery Shinjuku has 14 restaurants on site.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 2 AM, please contact the property in advance using the information on the booking confirmation.

Guests arriving after 2 AM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional fees apply to children 12 years old and younger for breakfast when sharing existing bedding. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Cash or credit card deposit required

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100–200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 30 June, JPY 200 per person, per night
  • A tax is imposed by the city: From 1 July - 30 September, JPY 0 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Hotel Gracery Shinjuku
  • Hotel Gracery
  • Gracery Shinjuku
  • Gracery
  • Hotel Gracery Shinjuku Tokyo
  • Hotel Gracery Shinjuku Hotel
  • Hotel Gracery Shinjuku Tokyo
  • Hotel Gracery Shinjuku Hotel Tokyo

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
url importing https://www.ebookers.com/Tokyo-Hotels-Hotel-Gracery-Shinjuku.h9104481-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.