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4.3 out of 5

"Lack of swimming pool or spa. Not so generous on the in-room coffee provision. Signage from U-Bahn needs improvement. Everything else was super. " More

By a verified traveller on Tue 20 Aug 2019

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Melia Guestroom

Bed Count 1 King Bed Maximum Occupancy 2 Max
£95* Per night/room 13 Aug - 14 Aug

Family Suite The Level

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite The Level

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Level, Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Master Suite The Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Level, Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The spacious rooms at Melia Vienna get good marks from our customers. During your stay, you're just a quick walk from Vienna International Centre. You'll find features such as free WiFi in public areas, plus 2 restaurants and a fitness centre. Built in 2013, this 5-star hotel has 253 rooms over 18 floors. All rooms offer free WiFi and satellite TV channels.

  • Air-conditioned rooms with 24-hour room service, satellite TV and minibars
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • Just a 2-minute drive from Vienna International Centre and 10 minutes from Wiener Prater
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee

Melia Vienna ratings based on 61 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Melia Vienna

Everyone (34) Couples (15) Business (3) Family (3) Other (1) Friends (1)
5 out of 5
Lack of swimming pool or spa. Not so generous on the in-room coffee provision. Signage from U-Bahn needs improvement. Everything else was super.

Posted by on 20 Aug 2019

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Comment from Hotel Management

30 Aug 2019 by Melia Vienna

Dear Guest, thank you for taking the time to rate your recent stay at the Meliá Vienna. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our guests. It would be our pleasure to host you again in the not too distant future. Kind Regards, Antonina Simoshina, Guest Experience Manager

4 out of 5

Posted by on 22 Feb 2019

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5 out of 5
Nice hotel with good underground link to central Vienna

Posted by , from Great Britain on 12 Dec 2018

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2 out of 5
Poorly maintained property. Stains on the carpet, not clean rooms. To visit the bar you need to book in advance!

Posted by on 25 Nov 2018

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5 out of 5
Beautiful view on the top at the terras. Only 10 minutes from the center

Posted by on 1 Oct 2018

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5 out of 5
Top Hotel, super Lage, mega freundliches Personal, toller Roomservice und werden auch Extra Wünsche erfüllt :)

Posted by on 4 Nov 2019

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5 out of 5
Das Hotel ist sehr modern und sehr stylisch. Schöne moderne Zimmer und die Bar im 57 Stockwerk ein Traum 😍

Posted by on 3 Nov 2019

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5 out of 5
Sehr modernes Hotel. Hat alles was mann braucht. Anschlüsse, öffentlichee Verkehr, ist sehr gut.

Posted by on 1 Nov 2019

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4 out of 5
Sehr modernes Hotel mit toller Aussicht. Tolle Lage inkl. ÖV-Anbindung (U-Bahn, Bus).

Posted by on 7 Aug 2019

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Comment from Hotel Management

30 Aug 2019 by Meliá Vienna

Sehr geehrter Gast, Vielen Dank für Ihre positive Rückmeldung im Bezug zu Ihrem Aufenthalt im Meliá Vienna! Es wäre uns eine große Freude, Sie bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Antonina Simoshina, Guest Experience Manager

5 out of 5
Super exclusives Hotel In der Level Lounge 57 / Restaurant 57 super Aussicht!

Posted by on 30 Jul 2019

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Property Features

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1044 square feet (97 square metres). A fitness centre, a terrace, and tour or ticket assistance are also featured at the eco-friendly Melia Vienna. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. This 5-star Vienna hotel is smoke free.

  • 1 building
  • 253 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 1044 sq ft of conference space
  • 97 sq. m of conference space
  • Built in 2013
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Vienna International Airport (VIE) (20.7 km / 12.9 mi)
  • Train station: Vienna Praterstern Station (3.5 km / 2.1 mi)
  • Metro station: Kaisermuhlen-Vienna International Centre U-Bahn (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Melia Vienna offers 253 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

On-site venue – This restaurant specialises in international cuisine.

On-site venue No. 2 – rooftop bar. Reservations are required.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 25 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Contactless checkout is available. Each guest room is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Gap period enforced between guest stays - 48 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 29 per person (approximately)
  • Airport shuttle fee: EUR 60 per vehicle (one way)
  • Self-parking fee: EUR 30 per night
  • Valet parking fee: EUR 30 per night
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Meliá Hotel Vienna
  • Meliá Vienna
  • Meliá Vienna Hotel
  • Meliá Vienna
  • Melia Vienna Hotel
  • Melia Vienna Vienna
  • Melia Vienna Hotel Vienna

You should know

  • Melia Vienna offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 1-device limit.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.