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4.3 out of 5

"Lack of swimming pool or spa. Not so generous on the in-room coffee provision. Signage from U-Bahn needs improvement. Everything else was super. " More

By a verified traveller on Tue 20 Aug 2019

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Melia Guestroom

Bed Count 1 King Bed Maximum Occupancy 2 Max
£125* Per night/room 19 Feb - 20 Feb

Family Suite (2+1)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Level, Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Master Suite The Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The breakfast at Melia Vienna gets good marks from our customers. During your stay, you're just a quick walk from United Nations Industrial Development Organization Headquarters. You'll find features such as free WiFi in public areas, plus 2 restaurants and a gym.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • Within a 10-minute walk of United Nations Industrial Development Organization Headquarters and Vienna International Centre
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee

Melia Vienna ratings based on 63 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Melia Vienna

Everyone (36) Couples (15) Business (3) Family (3) Other (1) Friends (1)
5 out of 5
Lack of swimming pool or spa. Not so generous on the in-room coffee provision. Signage from U-Bahn needs improvement. Everything else was super.

Posted by on 20 Aug 2019

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Comment from Hotel Management

30 Aug 2019 by Melia Vienna

Dear Guest, thank you for taking the time to rate your recent stay at the Meliá Vienna. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our guests. It would be our pleasure to host you again in the not too distant future. Kind Regards, Antonina Simoshina, Guest Experience Manager

4 out of 5

Posted by on 22 Feb 2019

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5 out of 5
Nice hotel with good underground link to central Vienna

Posted by , from Great Britain on 12 Dec 2018

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2 out of 5
Poorly maintained property. Stains on the carpet, not clean rooms. To visit the bar you need to book in advance!

Posted by on 25 Nov 2018

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5 out of 5
Beautiful view on the top at the terras. Only 10 minutes from the center

Posted by on 1 Oct 2018

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5 out of 5

Posted by on 7 Jun 2022

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3 out of 5

Posted by on 19 Apr 2022

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5 out of 5
Top Hotel, super Lage, mega freundliches Personal, toller Roomservice und werden auch Extra Wünsche erfüllt :)

Posted by on 4 Nov 2019

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5 out of 5
Das Hotel ist sehr modern und sehr stylisch. Schöne moderne Zimmer und die Bar im 57 Stockwerk ein Traum 😍

Posted by on 3 Nov 2019

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5 out of 5
Sehr modernes Hotel. Hat alles was mann braucht. Anschlüsse, öffentlichee Verkehr, ist sehr gut.

Posted by on 1 Nov 2019

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Property Features

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1044 square feet (97 square metres) and includes conference rooms. A fitness centre, a terrace, and tour or ticket assistance are also featured at the eco-friendly Melia Vienna. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. This 5-star Vienna hotel is smoke free.

  • 1 building
  • 253 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 1044 sq ft of conference space
  • 97 sq. m of conference space
  • Built in 2013
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Handelskai U-Bahn (3.1 km / 1.9 mi)
  • Metro station: Kaisermuhlen-Vienna International Centre U-Bahn (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Melia Vienna offers 253 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 11:00 AM.

On-site venue – This restaurant specialises in international cuisine.

On-site venue No. 2 – rooftop bar. Reservations are required.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Melia Vienna offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 71.0 per day.

Pet Policy

  • Pets: EUR 25 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Guests must contact this property in advance to reserve cots/infant beds

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free: Maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Stay Safe with Meliá (Meliá)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • Online penalty collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 29 for adults and EUR 14.50 for children (approximately)
  • Airport shuttle fee: EUR 60 per vehicle (one way)
  • Self-parking fee: EUR 30 per night
  • Valet parking fee: EUR 30 per night
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 71.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Meliá Hotel Vienna
  • Meliá Vienna
  • Meliá Vienna Hotel
  • Meliá Vienna
  • Melia Vienna Hotel
  • Melia Vienna Vienna
  • Melia Vienna Hotel Vienna

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 1-device limit.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.