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4.8 out of 5

"People in the hotel are friendly and very kind. The staff recognises me by face even from the first day. My room was very clean and large. All cable c ... " More

By Moguma on Tue 27 Aug 2013

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Junior Suite, Balcony, Mountain View (Matterhorn)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room, Mountain View (Matterhorn View)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Double Room, Balcony, Mountain View (Matterhorn View)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Comfort Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Deluxe Apartment, 2 Bedrooms, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Double Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

The free breakfast at the rex, Zermatt gets good marks from our customers. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features such as free WiFi in public areas and free train pick-up service, plus a full-service spa.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and volleyball
  • Guests speak favourably about the location and the helpful staff
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Free train station pick-up shuttle service

the rex, Zermatt ratings based on 16 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for the rex, Zermatt

Everyone (6) Couples (3) Family (1) Other (2)
5 out of 5

Excellent Hotel

This hotel was perfect for exploring Zermatt and all that it has to offer. We couldn't fault the hotel, the staff were so helpful and kind and the room was spacious and well equipped. This was our first trip to Switzerland and it meant that we were comparing all other hotels to this one, unfortunately they did not match it.

Posted by on 27 Sep 2010

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5 out of 5

Comfortable Hotel!

People in the hotel are friendly and very kind. The staff recognises me by face even from the first day. My room was very clean and large. All cable car stations can be reach by less than 10 min walk.

Posted by on 27 Aug 2013

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4 out of 5
Parfait

Posted by on 9 Aug 2023

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5 out of 5

Posted by on 24 Dec 2022

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5 out of 5

Posted by on 8 Sep 2022

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5 out of 5
Extrem freundliches Personal! Essen top! Aussicht Wow

Posted by on 3 Aug 2022

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5 out of 5

Posted by on 15 Aug 2021

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5 out of 5
Einchecken kann man auch bereits online und kann so Zeit vor Ort sparen. Das Personal ist sehr freundlich.

Posted by , from Zürich on 16 Aug 2020

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5 out of 5

Posted by on 6 Aug 2020

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5 out of 5
Sehr freundlich. Preisleistung war gut. Gepflegtes Hotel mit freundlichem Service.

Posted by on 9 Mar 2020

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Renovations + Closures

The property is closed between 15 September and 07 December.

Property Features

The rex, Zermatt offers its guests a full-service spa, an indoor pool, and Access to hot tub. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A sauna, spa services, and a terrace are also featured at the rex, Zermatt. This 4-star Zermatt hotel is smoke free.

  • 40 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)
  • Property shuttles: Free train station pick-up

Room Amenities

The rex, Zermatt offers 40 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 11 AM.

On-site venue – bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Helicopter/aeroplane tours on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Ice skating on site
  • Beach volleyball on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 11 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

The rex, Zermatt offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 11 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 80.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • Staffed front desk
  • Front desk opens daily at 7:30 AM
  • Social distancing measures are in place
  • Front desk closes daily at 11 PM
  • No lifts
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CHF 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Rex Zermatt
  • Rex Zermatt
  • Rex Hotel Zermatt
  • Hotel Rex Zermatt
  • the rex, Zermatt Hotel
  • the rex, Zermatt Zermatt
  • the rex, Zermatt Hotel Zermatt

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.