Skip to main content
Beginning of main content
4.5 out of 5

"The service is amazing, all the staff super accommodating. Property a bit dated now but the facilities are still great " More

By a verified traveller on Thu 27 Oct 2022

Enter dates to see availability

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
£143* Per night/room 28 Jun - 29 Jun

Suite, 2 Bedrooms (Venetian Village)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms, Garden View, Garden Area (Garden House)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed (Venetian Village Duplex)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 King Bed, Balcony (The Ritz-Carlton Club access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Ritz-Carlton Abu Dhabi, Grand Canal. During your stay, you'll be within walking distance of Sheikh Zayed Grand Mosque. You'll find features such as free WiFi in public areas and free valet parking, plus 2 outdoor pools.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Drinking and dining options include 2 coffee shops/cafes, a restaurant, 2 poolside bars and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a 24-hour gym and a steam room
  • Just a 4-minute drive from Sheikh Zayed Grand Mosque and 7 minutes from Abu Dhabi National Exhibition Centre

The Ritz-Carlton Abu Dhabi, Grand Canal ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Ritz-Carlton Abu Dhabi, Grand Canal

Everyone (2) Family (2)
5 out of 5
The service is amazing, all the staff super accommodating. Property a bit dated now but the facilities are still great

Posted by on 27 Oct 2022

Was this review helpful to you?
Comment from Hotel Management

27 Oct 2022 by Rakesh Kumar

Amazing review! We highly appreciate your kind words regarding your recent stay at The Ritz Carlton Abu Dhabi, Grand Canal, highlighting the fabulous hotel and facilities. We can’t wait to welcome you back!

5 out of 5

Lovely hotel with great facilities

Pros: Lots of space and variety of food available. Not just buffet!
Cons: The hotel was busy for half term and they coped really well!
Location: The hotel is close to the Grand Mosque and there are lots of malls in easy taxi ride.
Staff were very welcoming and hotel has great facilities, especially for children. There were plenty of restaurants to choose from, a lovely kids club, a huge pool and nice beach. Rooms were very comfortable and plenty of room. I will definitely return!

Posted by , from Wiltshire on 29 Oct 2017

Was this review helpful to you?
3 out of 5

Nice hotel by canal

Staff slow to respond to basic requests called them 3 days promised callback no sign of call request hotel buggy from room to reception at best 10 to arrive at worst 30 mins

Posted by , from london on 9 May 2017

Was this review helpful to you?
5 out of 5

Posted by on 4 Apr 2019

Was this review helpful to you?
Comment from Hotel Management

21 Apr 2019 by Maria

Dear Guest, I would like to thank you for sharing your experience on your recent stay with The Ritz-Carlton Abu Dhabi Grand Canal. We value the trust you have put in and I'm glad that we have met your expectation and you had an amazing stay. Once again, thank you for choosing staying with us and looking forward in welcoming you back. Warm Regards, Maria Regalado Guest Relations Manager

About the The Ritz-Carlton Abu Dhabi, Grand Canal

Location Al Maqta Area, Abu Dhabi, 91888

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. Bring your whole family to The Ritz-Carlton Abu Dhabi, Grand Canal for summer fun including 2 outdoor swimming pools, a complimentary children's club and a children's pool. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a 24-hour health club, a hot tub and a steam room. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Abu Dhabi hotel.

  • 530 guestrooms or units
  • 9 levels
  • 10 buildings
  • 2 bars by the pool
  • 2 bars or lounges
  • 2 coffee shops
  • 16685 sq ft of conference space
  • 1550 sq. m of conference space
  • Built in 2012
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

The Ritz-Carlton Abu Dhabi, Grand Canal offers 530 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate bath and shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.

The Forge – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.

Li Jiang – This restaurant specialises in Asian cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Mijana – This restaurant specialises in Middle Eastern cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Giornotte – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Dolce – This café specialises in Italian cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

A private beach and a 24-hour health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Safari nearby
  • Kayaking nearby
  • Marina nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 250.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Ritz-Carlton Abu Dhabi, Grand Canal

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Car recommended
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • Comprehensive food waste policy
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Comprehensive recycling policy
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 160 per person
  • Rollaway bed fee: AED 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Abu Dhabi Grand Canal
  • Ritz-Carlton Abu Dhabi Grand Canal
  • Ritz-Carlton Grand Canal
  • Ritz-Carlton Grand Canal Hotel
  • Ritz-Carlton Grand Canal Hotel Abu Dhabi
  • Ritz-Carlton Abu Dhabi Grand Canal Hotel
  • The Ritz Carlton Abu Dhabi Grand Canal
  • RitzCarlton Abu Dhabi Canal
  • The Ritz-Carlton Abu Dhabi, Grand Canal Hotel
  • The Ritz-Carlton Abu Dhabi, Grand Canal Abu Dhabi
  • The Ritz-Carlton Abu Dhabi, Grand Canal Hotel Abu Dhabi

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
url importing http://www.ebookers.com/Abu-Dhabi-Hotels-The-Ritz-Carlton-Abu-Dhabi,-Grand-Canal.h5484178-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Abu-Dhabi-Hotels-The-Ritz-Carlton-Abu-Dhabi,-Grand-Canal.h5484178-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Abu-Dhabi-Hotels-The-Ritz-Carlton-Abu-Dhabi,-Grand-Canal.h5484178-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.