3 Oct 2021 by Ioannis Skiadopoulos
Dear Andreas We are sorry you were disappointed about the lack of the room charge option. Kindly understand that this happens when our guests do not accept for a preauthorization to be taken from their cards, If this was not the case we would really appreciate to have some more information regarding the issue. We are looking forward to welcoming you back to Grand Hyatt Kindest regards
26 Jan 2020 by George Savvidis
Dear Guest, Thank you for sharing your review on your stay at the Grand Hyatt Athens. We are delighted to learn that the general impression of your visit was positive and you had a pleasant time. Hope that you will return and stay with us again next time you visit Athens. Your Sincerely, George Savvidis Guest Relations Manager
3 Dec 2018 by Guest Relations Team
Dear guest, Thank you for your time to provide us your feedback. We remain at your disposal, if you need to discuss more about your stay. Kind regards
There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. You'll find a business centre on site. WiFi is free in public spaces. There are 8 meeting rooms available. A seasonal outdoor pool, tour or ticket assistance, and multilingual staff are also featured at the luxury Grand Hyatt Athens. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Grand Hyatt Athens was completed in July 2018. This 5-star Athens hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Grand Hyatt Athens offers 309 forms of air-conditioned accommodation with minibars and laptop-compatible safes. 55-inch Smart televisions come with pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. This Athens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
The Grand (Rooftop) – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Aphodite Lounge – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a seasonal outdoor pool.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.