"Our room was upgraded to duplex suite, it was fantastic downstairs large bathroom with walk in shower and living room, balcony with sea views and upst ... " More
22 Sep 2020 by Reservation Team
Dear Guests, Thank you for choosing our hotel and for sharing your impressions. We are glad to hear that you enjoyed your stay and liked our hotel. Kind regards
14 Nov 2022 by Guest Relations Manager
Sehr geehrter Herr Vladmir,Wir entschuldigen uns dafür, dass wir Ihre Erwartungen nicht erfüllt haben, hoffen aber, dass Sie uns die Chance geben, dies richtig zu stellen. Zu dieser Zeit haben Sie die Möglichkeit, unsere verschiedenen Küchen zu probieren.Vielen Dank, dass Sie sich für Aquaworld entschieden haben und ein Teil unserer Familie sind. Wir wissen die Zeit zu schätzen, die Sie sich genommen haben, um diese Bewertung zu schreiben.Bis bald.Schöne Grüße,
2 Nov 2021 by Guest Relations Manager
Dear Mr. Adrian Attila, Thank you so much once again for your kind words further to your recent stay at Aquaworld Belek. We are pleased to know that you enjoyed your experience among us, it is our main purpose everyday. Please be assured that we will share your lovely review with our team members as it is always a source of pride and motivation for us. We hope to have the pleasure to welcome yo back in the nearest future for creating new beautiful memories! Wishing you an amazing day! With my warmest regards,
2 Nov 2021 by Guest Relations Manager
Sehr geehrte Frau Michelle, Vielen Dank, dass Sie Ihr Feedback zu Ihrem letzten Aufenthalt bei uns geteilt haben. Es tut uns leid zu lesen, dass Sie Ihren Aufenthalt bei uns nicht genossen haben und entschuldigen uns aufrichtig für die Enttäuschung. Bitte zögern Sie auch nicht, uns bei Ihrem nächsten Aufenthalt bezüglich Ihrer Urlaubswünsche zu schreiben, da wir immer versuchen, jeden Aufenthalt so angenehm wie möglich zu gestalten, indem wir uns um Details wie das, das Sie entdeckt haben, kümmern. Wir hoffen, Sie in Zukunft wiederzusehen und wünschen Ihnen einen schönen Tag. Mit freundlichen Grüßen,
8 Oct 2021 by Guest Relations Manager
Lieber Gast Michael, Wir möchten Ihnen für Ihren Aufenthalt im Aquaworld Belek danken. Wir freuen uns, dass Sie sich noch mehr Zeit genommen haben, um diese berührende Bewertung zu schreiben. Es tut uns leid, dass Sie die Bedingungen der Zimmer gestört haben. Unser Hotel ist nicht ganz neu, wir führen jedoch alle erforderlichen Reparaturarbeiten in allen notwendigen Abständen durch. Das Hotel steht in Kürze für die Wartung zur Verfügung und wir hoffen, dass wir dadurch die Ursache unseres Hotelstatus beheben können. Wir sind Ihnen dankbar, denn diese Rezension ist uns eine Erleuchtung für unsere Zukunftspläne. Wir wissen Ihren Aufenthalt zu schätzen und hoffen, dass Sie das nächste Mal, wenn Sie kommen, mit all unseren Mitgliedern über die neuen Veränderungen sprechen, die Sie im positiven Sinne miterlebt haben. Hab ein schönes Jahr! Mit besten Empfehlungen
19 Oct 2020 by Reservation Team
Dear Guest, Thank you for your reservation and feedback. It is really important to hear your feedbacks in order to improve ourselves. Kind Regards,
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
Land activities
Entertainment
Not included
Aquaworld Belek - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Enjoy your summer holiday at Aquaworld Belek - All inclusive with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 11 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 8 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park, a free kid's club and a children's pool. Free self parking is available. Smoking is allowed in designated areas at this 5-star Serik property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Aquaworld Belek - All inclusive offers 770 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Rooms open to balconies or patios. LCD televisions come with satellite channels. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This seafood restaurant only serves dinner. Reservations are required.
On-site venue No. 3 – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.
On-site venue No. 4 – This steakhouse only serves dinner. Reservations are required.
4 Seasons – This restaurant specialises in international cuisine and only serves dinner. Reservations are required.
A private beach, 6 outdoor tennis courts and a water park with waterslides are featured at the property. 11 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
Green/Sustainable Property
This property participates in Green Key, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
