20 Feb 2024 by Prashant
Dear Claudio,Thank you for taking the time to provide feedback on your stay at Solana Beach Mauritius. We appreciate your comments and are pleased to hear that you found the accommodation good.However, we regret to learn that the food did not meet your expectations in terms of taste and presentation. Your feedback is valuable, and we will share it with our culinary team to make improvements.We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience.Warm regards,The Management
20 Feb 2024 by Prashant
Cher Alain,Merci d'avoir pris le temps de partager votre avis sur votre séjour. Nous apprécions vos commentaires, et nous sommes désolés d'apprendre que les desserts n'ont pas été à la hauteur de vos attentes en termes de goût et de variété.Nous prenons vos remarques au sérieux et les transmettrons à notre équipe de restauration pour qu'elle puisse apporter des améliorations. Nous comprenons l'importance d'une offre variée et de qualité, en particulier en ce qui concerne les fruits frais au petit-déjeuner et au dessert.Nous espérons avoir l'occasion de vous accueillir à nouveau à l'avenir et de vous offrir une expérience culinaire plus satisfaisante.Cordialement,Le Management
10 Jul 2023 by The Management
Dear Manuela, Thank you for taking the time rating us. Thank you for choosing our hotel for your visit to Mauritius, and we hope to have the opportunity to welcome you back in the future for a longer stay, so you can fully appreciate the beauty of our place.Warm regards,
17 May 2023 by The Management
Dear Natascha, Thank you for taking the time rating us. We hope to have the pleasure of welcoming you back in the future for another amazing stay.Best regards,
17 May 2023 by The Management
Dear Markus, Thank you for sharing your feedback about your recent stay with us. We're glad to hear that overall, your experience was fine.We apologize for any inconvenience caused by the condition of the showers in the bathroom. Your comments have been duly noted, and we will take them into consideration as we plan for future renovations and improvements.We're pleased to hear that you enjoyed the whirlpool by the pool. Your observation regarding the availability of showers in that area has also been duly noted, and we will assess the feasibility of adding additional shower facilities for the convenience of our guests.Regarding the shells on the beach, we understand that this is a natural occurrence and it's good to know that it did not particularly bother you. Our team regularly cleans and maintains the beach area to provide a pleasant experience for our guests.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Best regards,
17 May 2023 by The Management
Dear Nicolas, Thank you for taking the time rating us. We hope to have the pleasure of welcoming you back in the future for another amazing stay. Best regards,
26 Sep 2022 by The Management Team
Dear Mila, Greetings from Solana Beach!It is really heartening to get your acknowledgement about the hotel and the services extended to you during your stay at our hotel. We thank you so much for taking the time out to post review. It has been our pleasure to look after you throughout your stay and we very much look forward to welcoming you again in the very near future.Warm regards,
15 Feb 2019 by Communication Team
Dear Valued Guest, Thank you for your review. We hope to welcome you back. Best Regards, The Management