31 Mar 2024 by The Royal Hotel Team
Thank you for taking the time to leave a review, all feedback is appreciated. We are sorry to hear your stay was not at our usual standards and invite you to reach out to us directly so we can investigate this further for you.
1 May 2023 by The Royal Hotel
Thank you for taking the time to leave a review- all feedback is appreciated and followed up on by the appropriate departments. We do have disabled friendly rooms available at the hotel that the staff on duty would have been happy to move you into had you asked.
24 Sep 2021 by The Royal Hotel Team
Hello, please contact ebookers direct, the hotel wont have charged if the booking was cancelled, there may have been an error from the processing side of Ebookers. If you contact them directly they will be able to advise