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4.0 out of 5

"Good quality accommodation, great location. Attitude of restaurant staff was truly appalling " More

By a verified traveller on Tue 27 Nov 2018

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Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£130* Per night/room 29 Jun - 30 Jun

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room (3 Adults)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Double Room, Pool View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Double Room, Pool View (3 Adults)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Servigroup Diplomatic, you're just a quick walk from L'Aiguera Park. Enjoy features like free WiFi in public areas, plus a restaurant and a fitness centre. This 4.5-star hotel has 252 rooms over 6 floors. Free WiFi and balconies are available in all rooms.

  • Air-conditioned rooms with balconies, LCD TVs and room service
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include concierge services, tour or ticket assistance and luggage storage
  • On-site recreation includes a fitness centre and a sauna
  • Within a 15-minute walk of Malpas Beach and Poniente Beach

Hotel Servigroup Diplomatic ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Servigroup Diplomatic

Everyone (1)
4 out of 5
Good quality accommodation, great location. Attitude of restaurant staff was truly appalling

Posted by on 27 Nov 2018

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About the Hotel Servigroup Diplomatic

Location Calle Gerona 9-11, Benidorm, Alicante 03503

Property Features

Hotel Servigroup Diplomatic offers its guests a spa tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury Hotel Servigroup Diplomatic. Parking is available for a fee. This 4.5-star Benidorm hotel is smoke free.

  • 1 building
  • 252 guestrooms or units
  • 6 levels
  • 540 sq ft of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • 1 conference room
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Alicante (ALC-Alicante Intl.) (58.7 km / 36.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Servigroup Diplomatic offers 252 forms of air-conditioned accommodation with a safe and a hairdryer. Rooms open to balconies. LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.

On-site venue – This buffet restaurant specialises in regional cuisine.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub, a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the health club, fitness facility or hot tub.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 4 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

On-site parties or group events are strictly prohibited

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted. On-site parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Contactless checkout is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 10 per day
  • Facilities fee: EUR 6 per person and includes use of: sauna; spa tub; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Servigroup Diplomatic
  • Hotel Servigroup Diplomatic Benidorm
  • Servigroup Diplomatic
  • Servigroup Diplomatic Benidorm
  • Hotel Diplomatic Benidorm
  • Servigroup Diplomatic Hotel Benidorm
  • Servigroup Diplomatic Benidorm
  • Hotel Servigroup Diplomatic Hotel
  • Hotel Servigroup Diplomatic Benidorm
  • Hotel Servigroup Diplomatic Hotel Benidorm

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.