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4.3 out of 5

"Front desk staff that checked us in needs customer service training. Not even a smile from her. We were given a adjoining room when we did not request ... " More

By a verified traveller on Sat 12 Oct 2019

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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, 1 Double Bed (Privilege)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

The breakfast at Novotel Berlin Mitte gets high marks from our customers. During your stay, you're just a quick walk from Museum Island. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and bicycles to rent
  • Guests have great things to say about the location and the breakfast
  • Within a 15-minute walk of Alexanderplatz and Museum Island
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Novotel Berlin Mitte ratings based on 33 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Berlin Mitte

Everyone (15) Couples (2) Family (9)
5 out of 5

Posted by on 19 Feb 2020

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3 out of 5
Front desk staff that checked us in needs customer service training. Not even a smile from her. We were given a adjoining room when we did not request one. Room was cleaned however empty glasses etc were not washed or removed and replaced. They were just left in the same place I left it.

Posted by on 12 Oct 2019

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5 out of 5

Posted by on 21 Dec 2018

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4 out of 5

Perfect location, ideal for short sightseeing trip

Pros: Location
Cons: Room a little squashed - family too
Location: Near Alexanderplatz, checkpoint Charlie, legocentre etc
Ideal location close to all famous sights. Room basic but grand for short trip.

Posted by , from wexford ireland on 7 May 2018

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5 out of 5

Great location!

The hotel staff are very friendly and helpful. The room spacious and clean and the breakfast selection was huge. Great hotel and superb location, all the major attractions within walking distance.

Posted by , from london on 26 Oct 2017

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Comment from Hotel Management

8 Nov 2017 by Assistant Manager

Dear Booboo, thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Claudia Ulbricht

4 out of 5

Posted by on 2 Jul 2023

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5 out of 5
Sehr kinderfreundlich, super Lage mit guten Busverbindungen zu allen Sehenswürdigkeiten. Das Personal war sehr hilfsbereit und freundlich. Einzig die Parkgarage fanden wir etwas teuer. Sonst aber rundum zufrieden mit unserem Aufenthalt

Posted by on 14 Apr 2023

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Comment from Hotel Management

26 May 2023 by Novotel Berlin Mitte

Guten Tag Melissa, vielen Dank für das schöne Feedback. Wir freuen uns, wenn wir Sie erneut bei uns begrüßen dürfen. Herzlichen Gruß aus BerlinClaudia Ulbricht

4 out of 5
Keskeinen sijainti, U-bahn asema lähellä. Monet kohteet kävelyetäisyydellä. Runsas aamiainen.

Posted by on 21 Oct 2022

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5 out of 5
Gute Lage, gutes Essen und reichhaltiges Frühstück. Moderne Ausstattung.

Posted by on 21 May 2022

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5 out of 5
Matkustimme kaveriporukalla Berliiniin. Hyvin lähellä ydinkeskustaa oleva hotelli josta kävelyetäisyys kaikkialle käytännössä. Vaikka suuremman tien varressa, hyvin hiljainen ja äänieristys hyvä. Henkilökunnassa ei moitittavaa, kunto ja siisteys tähtimääräisesti samalla tasolla. Saimme tämän melko edullisesti joten ehdottomasti saimme vastinetta rahoillemme. Suuri kiitos hotellille!

Posted by on 7 Feb 2022

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Comment from Hotel Management

22 Feb 2022 by Assistant Manager

Hello Christian, thank you for choosing our hotel and your good response. We would be happy to welcome you back again. Yours Sincerely Claudia Ulbricht

About the Novotel Berlin Mitte

Location Fischerinsel 12, Berlin, BE 10179

Renovations + Closures

The following facilities are closed on Sunday and Saturday:

  • Restaurant

Property Features

Novotel Berlin Mitte offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Novotel Berlin Mitte. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Berlin hotel.

  • 238 guestrooms or units
  • 7 levels
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 2002
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Berlin Hausvogteiplatz (U) Station (1.2 km / 0.7 mi)
  • Metro station: Spittelmarkt U-Bahn (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Berlin Mitte offers 238 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Novotel Berlin Mitte has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 15
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 27 for adults and from EUR 4 for children
  • Secured self-parking fee: EUR 20 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Berlin Mitte
  • Novotel Hotel Berlin Mitte
  • Novotel Berlin Mitte Hotel
  • Novotel Berlin Mitte Hotel
  • Novotel Berlin Mitte Berlin
  • Novotel Berlin Mitte Hotel Berlin
  • Berlin Novotel
  • Novotel Berlin Mitte Hotel Berlin

You should know

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.