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4.3 out of 5

"Front desk staff that checked us in needs customer service training. Not even a smile from her. We were given a adjoining room when we did not request ... " More

By a verified traveller on Sat 12 Oct 2019

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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£48* Per night/room 4 Jul - 5 Jul

Double Room, 1 Double Bed (Privilege)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

The sightseeing around Novotel Berlin Mitte gets high marks from our customers. During your stay, you're just a quick walk from Friedrichstrasse. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. Built in 2002, this 4-star hotel has 238 rooms over 7 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre, a sauna and bicycles to rent
  • Guests have great things to say about the local sightseeing and the proximity to public transport
  • Within a 15-minute walk of Friedrichstrasse and DDR Museum
  • Pets welcome for a fee

Novotel Berlin Mitte ratings based on 31 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Berlin Mitte

Everyone (17) Couples (2) Family (8)
5 out of 5

Posted by on 19 Feb 2020

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3 out of 5
Front desk staff that checked us in needs customer service training. Not even a smile from her. We were given a adjoining room when we did not request one. Room was cleaned however empty glasses etc were not washed or removed and replaced. They were just left in the same place I left it.

Posted by on 12 Oct 2019

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5 out of 5

Posted by on 21 Dec 2018

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4 out of 5

Perfect location, ideal for short sightseeing trip

Pros: Location
Cons: Room a little squashed - family too
Location: Near Alexanderplatz, checkpoint Charlie, legocentre etc
Ideal location close to all famous sights. Room basic but grand for short trip.

Posted by , from wexford ireland on 7 May 2018

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5 out of 5

Great location!

The hotel staff are very friendly and helpful. The room spacious and clean and the breakfast selection was huge. Great hotel and superb location, all the major attractions within walking distance.

Posted by , from london on 26 Oct 2017

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Comment from Hotel Management

8 Nov 2017 by Assistant Manager

Dear Booboo, thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Claudia Ulbricht

5 out of 5

Excellent hotel and great location.

Pros: everything
Cons: breakfast is a bit pricey....
5 mins walk from underground. room was cozy and comfortable. the staff were helpfull and the children's play area helped a lot!!! in my opinion the hotel is very good value for money. TV tower and main train station is 15 mins walk. there are other attractions close by also. would reccomed to take day pass and fully utilize the public transport. Group day pass(3-5 people) works out the best.

Posted by , from UK on 6 Feb 2017

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Comment from Hotel Management

20 Feb 2017 by Assistant Manager

Thank you for staying with us and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Claudia Ulbricht

5 out of 5
servicepersonal war sehr zuvorkommend und hilfsbereit buffet und Zimmer waren ebenfalls sehr gut

Posted by on 12 Feb 2020

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Comment from Hotel Management

20 Feb 2020 by Assistant Manager

Lieber Gast, vielen Dank für die tolle Bewertung. Ihren Kommentar geben wir gern an unser Team weiter. Schönen Gruß aus Berlin uns bis bald Claudia Ulbricht

5 out of 5

Posted by on 21 Jan 2020

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4 out of 5
Die Lage des Hotels war super. Im Bad einige Stellen hat es geschimmelt.

Posted by on 14 Oct 2019

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4 out of 5
Varsin hyvä sijainti ja aamiaisen taso mainio. En keksi moitittavaa kun vastasi meidän tarpeita hyvin - suosittelen

Posted by on 7 Oct 2019

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About the Novotel Berlin Mitte

Location Fischerinsel 12, Berlin, BE 10179

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Novotel Berlin Mitte offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 5382 square feet (500 square metres). A terrace, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Novotel Berlin Mitte. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Berlin hotel.

  • 238 guestrooms or units
  • 7 levels
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 2002
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Train station: Jannowitzbrücke Station (1.4 km / 0.9 mi)
  • Metro station: Spittelmarkt U-Bahn (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Berlin Mitte offers 238 forms of accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.

Novotel Berlin Mitte has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Pet Policy

  • Pets: EUR 15 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 18 for adults and EUR 3 for children (approximately)
  • Self-parking fee: EUR 19.00 per day
  • Pet fee: EUR 15 per pet, per day
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Berlin Mitte
  • Novotel Hotel Berlin Mitte
  • Novotel Berlin Mitte Hotel
  • Novotel Berlin Mitte Hotel
  • Novotel Berlin Mitte Berlin
  • Novotel Berlin Mitte Hotel Berlin
  • Berlin Novotel
  • Novotel Berlin Mitte Hotel Berlin

You should know

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.