2 Mar 2020 by Susanne van de Vinne, General Manager
Dear Guest, Thank you for your rating. We would have liked to have met all your requirements. We would love to know how we could have improved your experience with us. We hope to have the pleasure of seeing you again in the future. Kind regards, Susanne van de Vinne, General Manager
24 May 2021 by ibis budget Brussels airport
Merci pour votre review
16 Sep 2019 by Cédric CHRISTOPHE, Directeur général
Cher hôte, Merci d'avoir partagé votre expérience avec nous. Nous vous prions de nous excuser pour ce manquement plus qu'inhabituel. Nous faisons immédiatement le point avec notre équipe d'entretien que nous savons par avance désolée de cette situation. Nous espérons avoir le plaisir de vous revoir parmi nous une fois encore sous peu. Bien cordialement, Cédric CHRISTOPHE, Directeur général
Ibis budget Brussels Airport offers its guests vending machine, multilingual staff, and coffee/tea in common area. Public spaces have free WiFi. For a fee, parking is available. This Machelen hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Ibis budget Brussels Airport offers 187 accommodations. LCD televisions are featured in guestrooms. Bathrooms include a shower. This Machelen hotel provides complimentary wireless Internet access.
For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 11:00 AM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over. Guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Each guest room is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over. Guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 1 star.