"Amazing hotel and amazing view but the room service is so late and you have to ask many times. " More
11 Mar 2018 by Kempinski Nile Hotel Cairo
Dear Ms Budoor, Greetings from Kempinski Nile Hotel, We were privileged and delighted that you enjoyed your visit here at the hotel especially the hotel's location which is considered as one of the best Nile views in the city. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.
21 Apr 2019 by Kempinski Nile Hotel
Dear valued guest, Greetings from Kempinski Nile Hotel, thank you for taking the time to share your valuable feedback. It was a pleasure having you at our hotel in Cairo. We have noted your comments and we assure you that we will take the proper actions towards them, please accept our sincerest apologies. We are looking forward to welcoming you back to Kempinski Nile Hotel for a memorable stay. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.
30 Dec 2018 by Kempinski Nile Hotel
Dear Ms Diana, Greetings from Kempinski Nile Hotel, We were privileged and delighted that you enjoyed your visit here at our hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team which has greatly motivated us all. We greatly value your support and look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.
The following facilities or services will be unavailable from March 20 2023 to March 24 2023 (dates subject to change):
Kempinski Nile Hotel Cairo offers its guests a full-service spa, 2 hot tubs, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. Event space at this hotel measures 1055 square feet (98 square metres) and includes conference centres. A fitness centre, a rooftop terrace, and tour or ticket assistance are also featured at the luxury Kempinski Nile Hotel Cairo. A train station pick-up service and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Art Deco Cairo hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Valet parking (surcharge) , Parking (limited spaces)
Kempinski Nile Hotel Cairo offers 191 accommodations with MP3 docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and video game consoles. Espresso makers and minibars (stocked with some free items) are provided. Bathrooms include a combined bath/shower unit with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. This Cairo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to noon.
Osmanly Restaurant – This restaurant specialises in Turkish cuisine and serves lunch and dinner. Reservations are required.
The Blue Restaurant – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.
Jazz Bar – This bar specialises in Asian cuisine. Open daily.
Rooftop Bar – Overlooking the pool, this bar serves breakfast, lunch and dinner. Open daily.
Chocolate Lounge – This café only serves lunch. Open daily.
24-hour room service is available.
2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness centre.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Kempinski Nile Hotel Cairo offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
